533 client service manager jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role Background Are you passionate about servicing clients and scaling distribution through partnerships? In this role, you will help drive the growth of BlackRock's ETF, index and Model Portfolio Solutions (MPS) business across Africa. As part of the Africa Wealth Sales team, you will focus on building and expanding relationships across wealth channels including platforms, insurers, IFAs and digital wealth providers. You will play a critical role in commercialising BlackRock's scalable investment solutions and converting partnerships into measurable AUM growth and revenue. Key Responsibilities: Build and develop relationships across key Wealth client segments, with a primary focus on Platforms, IFAs, insurers and digital wealth partners. Drive sales across ETFs, index funds and Model Portfolio Solutions (MPS), delivering against AUM, flow and revenue targets. Lead partner development and execution, including platform integrations, fund listings, and...

About this role Team Overview BlackRock Data Services (BDS) is entrusted with maintaining all data integral to the investment decision process, for BlackRock the Investment Manager and its BlackRock Solutions (BRS) business, in our proprietary Aladdin® end-to-end investment platform. BDS closely partners with teams, such as Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others, to ensure their business data needs are met accurately, timely, and efficiently. The BDS philosophy is anchored on BlackRock's cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, and the unified purpose of One BlackRock. Through that lens, we seek to build value for our clients by understanding their needs, the markets, and using technology to build best in class solutions. BDS has presence across 12 offices in 8 countries, servicing more than $17 trillion in AUM on Aladdin for BlackRock...

About this role Business overview BlackRock's Financial Institutions Group (FIG) develops and fosters connectivity and drives business outcomes with insurance companies by leveraging insurance expertise, a global platform, and BlackRock's leading capabilities in asset management, markets advisory, and risk technology. BlackRock is the largest and leading 3rd party manager of insurance assets in the world, and the insurance practice is a strategic focus at BlackRock. The FIG team oversees relationships with over 400 insurance companies globally, covering over $600 billion of invested assets across public and private fixed income, equity and multi-asset investment strategies. The FIG team's specialization and focus on insurance promotes a solutions-oriented approach to meeting the unique needs of insurance companies and the insurance industry broadly. We pride ourselves on being creative and solutions-oriented in delivering BlackRock's platform to a sophisticated client base,...

About this role The Vice President, Solutions Engineering Lead is a senior technical and client‑facing leadership role within the Aladdin Wealth Solutions Engineering team. The role requires a rare combination of deep technical credibility, strong client presence, and the ability to own complex opportunities end‑to‑end. Key Responsibilities Own and lead complex Tier‑1 sales opportunities end‑to‑end, from early discovery and structuring, RFP processes and in-depth due diligence, through to handover to implementation. Lead solution narratives that clearly articulate architecture, operating model design, trade‑offs, and implementation implications to both technical and non‑technical audiences. Drive deal momentum by proactively managing risks, dependencies, and cross‑functional alignment across Sales, Product, Engineering, and Implementation teams. Design, validate, and challenge complex solutions across Aladdin Wealth, including integration architectures, platform...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role BlackRock's SMA Solutions business is seeking a Separately Managed Account (SMA) Portfolio Manager to work within the dynamic and fast-paced environment of our Core PM SMA Team in the Princeton office. As a Portfolio Manager, you will build relationships internally with teammates, Trading Desks, Operations, and the Sales organization as well as externally with clients and Financial Advisors by helping to leverage an evolving operating model at the center of an established and rapidly growing business. On a day-to-day basis, you will actively deliver a broad set of separately managed account investment solutions across...

Description The Client Services Associate (CSA) role is responsible for internal and external client support and research as tasked. It is the responsibility of the CSA to conduct business within given accounts in such a manner that maximizes Tooling U-SME's long-term corporate sales and profit potential. As appropriate, the CSA responsibilities include (but are not limited to): MAJOR FUNCTIONS: Support (Incoming support questions, cases and escalating to the appropriate Client Success Manager, as necessary, Tier II). Responding to login information requests. • Answering support questions through the phone loop calls, and basic sales loop calls by qualifying caller. Custom Assessments (creation and beta testing of Custom Tests, Registering testers for Assessment tests) Account Maintenance, custom bundle creation & assigning to accounts, reactivating and/or closing accounts, management of expired accounts based on terms of contract obligations. General...

About this role BlackRock Inc. is a preeminent global firm, providing investment management, risk management and advisory services to institutional and individual investors around the world. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale across both public and private markets. Aladdin is currently a $1bn technology business with a rapidly expanding landscape that has significant growth aspirations over the next five years. The Aladdin Platform team is responsible for engineering and operating the core service layer that powers Aladdin. We sit at the center of enabling the delivery of products and features in Aladdin for BlackRock and the largest financial institutions in the world. As the pace of...

About this role About this role BlackRock Private Markets BlackRock's global private markets business includes the firm's investment capabilities across Private Equity, Real Estate, Infrastructure, Private Credit, and Multi-Alternatives. BlackRock Private Markets currently manages over $420 billion in total assets and client commitments, with a team of over 1,500 professionals across BlackRock's global teams, including 50+ offices with private markets capabilities, to deliver consistent returns over the long term. Team Overview Alternatives Client Platform ("ACP") is a team with over 60 employees across several offices who support the coordination and administration of investor communications and collateral, programmed to ensure a best-in class client experience for BlackRock's Private Markets investors. This team is responsible for a wide range of activities, including the production of client and fund reports; marketing collateral and presentations; maintaining...

About this role Business Description: As the leading investment and risk manager, BlackRock is committed to providing exceptional service to its clients. As our business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing outstanding client service. The Client Experience Delivery - Client Experience Management (CEM) team works with the BlackRock Client Business to ensure that the operational needs of our clients are understood and aligned with the operational teams across BlackRock. You will work with our clients, supporting a variety of servicing inquiries and operational functions. We are the first line of operational / business liaison service and support for our clients, and Client Business teams covering BlackRock's offshore funds (Luxembourg) and Taiwan onshore funds, ETFs and DIA (Discretionary Investment...

Job Description Are You Ready to Make It Happen at Mondelēz International? How you will contribute Our employees are key ingredients to our success, and you will foster a culture in which we deliver results through people. You will be a trusted partner to business leaders and build + execute an HR strategy that drives breakthrough performance. Role overview This strategic role is part of the North Supply Chain People Team within MDLZ’s North America region, partnering with the SVP of U.S. Customer Service & Logistics (CS&L), to lead the People agenda across organization, talent, capabilities, culture, and labor relations. The U.S. CS&L organization is comprised of 4 functions: Planning (Demand, Supply, IBP, S&OE); Logistics & Direct Store Delivery (including a frontline hourly population across multiple distribution sites); Order to Cash; and CS&L PMO & Governance. The remit of this role includes hourly frontline employees, including a...

About this role Associate, Relationship Manager (Fund Managers ) | GP Engagement Manager | (Associate) Role Description Private Data Services team is seeking an engagement manager with a financial background to work closely with General Partners (GPs) in the service provision to our clients. The GP Engagement Manager will be responsible for building and managing relationships with GPs to enable stronger service delivery to clients globally. In developing these partnerships, the GPEM will also ensure broad awareness of our products within the industry. Private Data Services team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for...

About this role APAC Institutional Client Business (ICB) is responsible for understanding the overall strategic, investment and risk management needs of the largest Institutions and translating these into commercial opportunities for our business. The team works with a wide range of clients including sovereign wealth funds, public and corporate pension funds, insurers, and banks, to offer the full range of BlackRock products and solutions. We partner with clients to build bespoke solutions that meet their specific needs, backed by our market-leading in-house technology and risk analytics. The team is based across APAC in Hong Kong, Singapore, Taiwan, China, Australia, South Korea and Japan, and works closely with colleagues around the globe to deliver the best of BlackRock to APAC Institutional investors. This position offers the candidate the opportunity to be part of a dynamic business development team. We are seeking an energetic sales / relationship management professional...

ACRT Pacific, LLC. Full time Regular Description: Enjoy working outdoors? Would you like to gain some experience in Forestry? ACRT Pacific is currently seeking energetic entry-level professionals who enjoy working outdoors. This is a full-time opportunity for individuals who are looking to gain some Forestry experience. Our Vegetation Management Inspectors are ideal for professionals with an educational background in forestry, horticulture, arboriculture, biology, environmental studies, conservation, or related disciplines and who would like to gain experience in these fields and line of work. Contingent at the approval of our clients, our Vegetation Management Inspectors patrol for hazard trees, perform identification, inspection, and evaluation of trees and brush along utility lines. They also assist in the submitting inspection results to clients with recommendations; Plan, direct, and coordinate the activities of assigned tree clearance crews; Discuss and negotiate...

ACRT Pacific, LLC. Full time Regular Description: Enjoy working outdoors? Would you like to gain some experience in Forestry? ACRT Pacific is currently seeking energetic entry-level professionals who enjoy working outdoors. This is a full-time opportunity for individuals who are looking to gain some Forestry experience. Our Vegetation Management Inspectors are ideal for professionals with an educational background in forestry, horticulture, arboriculture, biology, environmental studies, conservation, or related disciplines and who would like to gain experience in these fields and line of work. Contingent at the approval of our clients, our Vegetation Management Inspectors patrol for hazard trees, perform identification, inspection, and evaluation of trees and brush along utility lines. They also assist in the submitting inspection results to clients with recommendations; Plan, direct, and coordinate the activities of assigned tree clearance crews; Discuss and negotiate...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview The Alternatives Client Services (ACS) team provides end-to-end support for BlackRock's private market investment offerings, including hedge funds, private credit, private equity, infrastructure, and real estate. This role sits within Product Lifecycle & Investor Servicing and is based in the Seattle office. As subject matter experts, ACS partners closely with the...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role We are looking for a personable Portfolio Manager (PM) to join our Portfolio Management team. The PM will be responsible for portfolio construction and rebalancing as well as investment strategy analysis. Our portfolio managers work with leading-edge portfolio risk and optimization technologies. Ideal candidates must have excellent problem-solving capabilities, a high degree of attention to detail, and strong organizational skills. The position requires solid verbal and written communication aptitude and the ability to work directly with clients on complicated tax- and risk-modeling problems. The PM must be able to manage...

About this role As an independent, fiduciary asset manager, BlackRock is committed to acting at all times in the best long-term interests of our clients . BlackRock Investment Stewardship serves as a link between our clients and the companies they invest in. We take a long-term approach to stewardship, focused on engaging with company boards and executive leadership to understand the drivers of risk and financial value creation in companies' business models. The work of BlackRock's BIS team is an investment function. The team operates in nine offices across three regions - the Americas (New York , San Francisco , Wilmington, and Washington DC ); Europe, Middle East and Africa (London); and Asia-Pacific (Tokyo, Hong Kong , Singapore and Sydney) - and undertakes engagement with and proxy voting at portfolio companies on behalf of clients globally. For clients who authorize us to vote on their behalf, we use voting to formally communicate our support for or concerns about...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a...

Hanson Values Integrity | Commitment | Quality | Relationships | Innovation If you’re looking for a firm that encourages innovative thinking and challenges you every day, with an opportunity to learn and advance, a career at Hanson is right for you. The belief in sustainability within our company’s practices creates a focus on client success and partnerships that are important to our communities and our environment. Project Manager (Land Acquisition) Position Profile This position requires management of the full project life cycle to meet client and Hanson’s expectations in regards to scope, budget/financial performance, schedule, quality, communications, risk management and health and safety of project staff. The successful candidate will work directly or indirectly with clients and project/market principals. He or she will coordinate with Practice Areas to staff each project and will subcontract as needed to fulfill project and client needs. We are looking for a...