16 client service associate jobs found

First Horizon National Corporation Location: Onsite listed in the job posting. Summary Provide support to the Banking Center Manager to ensure that operational policies and procedures, compliance and security guidelines are followed and to ensure that the branch delivers quality, accurate and timely customer service in a retail environment, which include the duties and responsibilities described herein. Essential Duties and Responsibilities include the following Strategic leadership • Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively. • Model and demonstrate First Horizon Bank (Firstpower) culture. Promote a positive work culture by increasing and supporting associate engagement. Sales and business development • Implement and coach advice driven sales process. Provide one-on-one coaching, inspect, and recognize sales activities and behaviors. • Proactively collaborate with and refer to key line of business...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank....

First Horizon National Corporation Location: On site at location listed in job posting. Summary Responsible for evaluating and approving or rejecting loan applications based on established criteria. Handles smaller and less complex loans. Essential Duties and Responsibilities Receive credit requests and make approve/decline decisions within established policy, guidelines, and turnaround times. Underwrite real estate related credit requests. Document decisions properly and completely with particular diligence given to explanations of overrides or variances, to include a narrative to explain credit decisions. Provide a high level of customer service to the originators of loan requests to include the communication of credit decisions and answering questions. Works with the loan administration and client specialists to manage delinquencies on loans; Reports troublesome loans to the senior credit officer and commercial line manager on a timely basis....

First Horizon National Corporation Location: On-site at location listed in job posting First Horizon is seeking a motivated individual for an HR Analyst position to assist with successful analysis and execution of HR operational and strategic initiatives. The role will support daily HR operational needs and HCM enhancements for the enterprise, participate in important reporting procedures, act as a lead on HR projects, and contribute to the HR platform strategic roadmap executed by the team. Essential Responsibilities Design, configure, and support HR technology systems to meet business needs, ensuring ease of use and visual appeal for associates. Provide ongoing support of our HCM instance to key HR and business partners through data compilation, analysis and report generation; identifies, documents, researches and follows through on all request for data compilation and report generation. Develop and deliver periodic & ad hoc reporting on employee data, both...

First Horizon National Corporation Location: Summary The Centralized Commercial Lending – New Money Team is searching for a Commercial Underwriting Sr responsible for evaluating business loan applications based on established Bank policies and procedures as well as prudent lending practices. Candidate will evaluate the merits of a new money loan request in the $1MM-$5MM range of total exposure, and either recommend a decision to a senior officer or use their own authority to decision the application. Essential Duties and Responsibilites: Review cash flows and Moody’s CreditLens spreads, prepared by the Credit Analyst, to conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank’s policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to...

First Horizon National Corporation Location: On site at location listed in job posting. Monday-Friday 8-5 Saturday 8:30-12 SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs moderately complex to complex tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales and Business Development Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary Provides analytical support in underwriting/analyzing commercial credit facilities and assisting Portfolio Managers and Relationship Managers in managing customer relationships. Expected to provide credit analysis support for assigned commercial lending relationships. Essential Duties and Responsibilities Interpret financial statements and provide financial analysis support utilized in underwriting complex C&I and commercial real estate loans. Work proactively to ensure production is prioritized appropriately and completed in a timely manner. Specific tasks include financial statement spreading; completing financial analysis documents; updating and creating new requests, modifications, renewals and annual reviews in the Bank’s commercial loan system; tracking and completing covenant monitoring, completing industry research and developing a strong...

First Horizon National Corporation Location: Onsite at the location in the posting. Summary Responsible for managing the sales results and revenue production for the company's private banker business for a geographic market. Essential Duties and Responsibilities Manages business development activities for private business line, by managing a team in identifying and calling on client prospects. Ensure that the policies and procedures of the private banking area are implemented by private banking officers. Review the loans of subordinate private banking officers: ensure they follow established lending procedures and perform adequate credit analysis; approve loans that exceed the credit authority of subordinate officers; provide advice and guidance to subordinate officers on complex credit decisions. Performs all other duties as assigned Supervisory Responsibilities Directly responsible for directing, coordinating, and evaluating designated units or...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment...

First Horizon National Corporation Location: Onsite at the location listed in the job posting. Summary An Underwriter / Portfolio Manager provides daily credit analysis support for commercial lending portfolios. Tasks are completed in a production-based environment and include financial statement and tax return spreading into Bank software or templates, creating and updating loan requests in the Bank’s commercial workflow system, financial analysis, underwriting support, covenant monitoring, and industry research for commercial lending prospects/clients. Key Responsibilities Provide support with commercial loan origination and ongoing loan portfolio management, working proactively to ensure both production and portfolio management tasks are prioritized appropriately and completed in a timely manner. Specific tasks include financial statement and tax return spreading into Bank software or templates, creating and updating loan requests in the Bank’s commercial...

First Horizon National Corporation Location: Onsite at location listed. Summary: Primarily responsible for completing audit engagement assignments with minimal supervision. The Audit Project Manager II is expected to: understand and identify the full range of risks related to processes, regulatory compliance, organization, policy, and technology, evaluate control design adequacy in complex business processes, perform control testing, and document work performed in conformance with internal audit methodology. Essential Duties and Responsibilities Leads a team focused on assigned audit, providing supervision and assignments to team members as Auditor In Charge as well as reviewing work papers completed by staff and drafting audit report Contact with management regarding audit scope, status, and findings Responsible for meeting time and staffing budgets for assigned audits Provide on-the-job training for staff auditors, including meaningful and...

First Horizon National Corporation Location: On site at a Georgia location listed in the job posting Summary The Portfolio Manager is responsible for proactively managing portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with Relationship Managers to manage credit proposals and renewals; independently prioritizes requests, identifies risk and risk ratings, recommends and evaluates credit structure, and prepares proposals. Contributes to the development of profitable long-term credits. Essential Duties and Responsibilities Primarily responsible for underwriting and servicing of commercial loan portfolios Proactively identifies credit weaknesses / trends and alerts management to deterioration Collaborates with RM to prioritize new credit requests, renewals, and reviews Provides risk ratings and recommends appropriate credit structure Identifies policy exceptions Prepares approval, commitment, proposal...

First Horizon National Corporation Location: On site at location listed in job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment...

First Horizon National Corporation No Sponsorship will be provided for this role. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Dallas, TX; Charlotte, NC; or Raleigh, NC Weekly Schedule: Monday-Friday, 8am-5pm Description: As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer experience. Your primary goal will be to collaboratively support and improve the DevOps platform. Responsibilities: Leverage Engineering background and skills to transition to a DevOps Platform Engineer Apply experience to understand design concepts and implement features within the DevOps platform. Build, test and deploy changes to a common toolchain framework. Understands Semantic versioning and release management. Complete understanding of Software Development Lifecycle Experience with...

First Horizon National Corporation No Sponsorship will be provided for this role. Location: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Dallas, TX; Charlotte, NC; or Raleigh, NC Weekly Schedule: Monday-Friday, 8am-5pm Description: As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer experience. Your primary goal will be to collaboratively support and improve the DevOps platform. Responsibilities: Leverage Engineering background and skills to transition to a DevOps Platform Engineer Apply experience to understand design concepts and implement features within the DevOps platform. Build, test and deploy changes to a common toolchain framework. Understands Semantic versioning and release management. Complete understanding of Software Development Lifecycle Experience with...