210 client service associate jobs found

About this role BlackRock is a global investment management firm dedicated to helping people build better financial futures through investing and financial technology. Entering 2026, BlackRock manages approximately $14 trillion in assets under management , reflecting the trust clients place in our scale, expertise, and long‑term perspective. Our combination of investment insight and technology-powered by Aladdin-positions BlackRock to help clients navigate change and unlock opportunity in an evolving global economy. Client Services & Solutions (CSS) is a global, horizontal organization focused on delivering seamless, end‑to‑end client experiences by aligning service delivery, digital capabilities, and operational execution across the client lifecycle. Its purpose is to simplify client journeys and deliver consistent, scalable outcomes for both BlackRock and Aladdin clients. Client Service Officer Role: Build relationships, foster connectivity & manage...

About this role Business Description: As the leading investment and risk manager, BlackRock is committed to providing exceptional service to its clients. As our business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing outstanding client service. The Client Experience Delivery - Client Experience Management (CEM) team works with the BlackRock Client Business to ensure that the operational needs of our clients are understood and aligned with the operational teams across BlackRock. You will work with our clients, supporting a variety of servicing inquiries and operational functions. We are the first line of operational / business liaison service and support for our clients, and Client Business teams covering BlackRock's offshore funds (Luxembourg) and Taiwan onshore funds, ETFs and DIA (Discretionary Investment...

About this role Team Overview Client Services is the front line of Preqin Client Management, serving as the primary point of contact for all platform-related inquiries. The team ensures clients maximize value from Preqin by delivering expert support, capturing feedback, and identifying opportunities to enhance the client experience. Job Overview You will deliver high-quality, timely support across multiple channels (chat, email, phone), owning client inquiries end-to-end and resolving complex issues with accuracy and urgency. Through a structured onboarding program, you will build expertise in private markets and Preqin's platform, gaining exposure to how fund managers, allocators, and service providers leverage our data in real-world workflows. You will also partner closely with Sales, Customer Success, Product, and Research to improve platform supportability, drive client satisfaction, and enhance retention. Purpose and Scope: The Client Services team members...

Description The Client Services Associate (CSA) role is responsible for internal and external client support and research as tasked. It is the responsibility of the CSA to conduct business within given accounts in such a manner that maximizes Tooling U-SME's long-term corporate sales and profit potential. As appropriate, the CSA responsibilities include (but are not limited to): MAJOR FUNCTIONS: Support (Incoming support questions, cases and escalating to the appropriate Client Success Manager, as necessary, Tier II). Responding to login information requests. • Answering support questions through the phone loop calls, and basic sales loop calls by qualifying caller. Custom Assessments (creation and beta testing of Custom Tests, Registering testers for Assessment tests) Account Maintenance, custom bundle creation & assigning to accounts, reactivating and/or closing accounts, management of expired accounts based on terms of contract obligations. General...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionising private markets data and technology for clients globally , complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. We are seeking a Legal Associate to join BlackRock's Legal Insights team, supporting our FAIR (Fee and Expense Analysis & Reporting) service for private market clients. This role is ideal for a lawyer or legal professional with strong analytical skills who is interested in applying legal expertise in a data‑driven, operational environment . What you'll do Review private fund documentation (LPAs, side letters, MFNs) Analyse legal fee and terms data using standard templates Identify non‑standard drafting, missing documents, and interpretation issues Support FAIR validation and client reporting through accurate legal analysis Work closely with senior lawyers and operations...

About this role About the role BlackRock's Post Trade & Accounting group is seeking an associate engineer to advance our enterprise Client Reporting platform. This is an outstanding opportunity to develop scalable services and modern applications that support the full lifecycle of reporting production, distribution, and client access. You will work on high-volume, critically important systems where accuracy, performance, resiliency, and operational scale are essential. You will contribute to a platform that directly develops client experience, automation, and innovation across institutional and Aladdin clients. About the Team The Client Reporting team delivers and manages BlackRock's enterprise Client Reporting platform, offering complete reporting solutions for a diverse global base of accounting and institutional clients. We lead all aspects of the full lifecycle of report production and distribution. We ensure quality, scalability, and operational excellence with...

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals . About Client Experience Client Services & Solutions is comprised of Outsourced Platform Services and Client Experience Delivery teams (CXD). Our mission within the Client Service and Solutions organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. CXD is responsible for the delivery of all elements of client experience, including onboarding, contracting, and ongoing client servicing, combining client-facing and operational teams across EMEA with primary locations in Edinburgh, London, and Budapest. Team Overview The Contracting team partners closely with Relationship Managers, Client Service Officers,...

About this role At BlackRock, we strive to empower our employees and actively engage your involvement in our success. We know you want to feel valued every single day and be recognized for your contribution. We have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. BlackRock is currently seeking a Client Order Management Associate to become part of our Global Investment Operations team. The diverse function spans Trading & Market Documentation, Transaction Management, and Transfer Agency unitization. It plays an integral role within the organization, interacting with internal and external parties to ensure risk is minimized, processes are efficient, and high levels of client service are achieved in what is an evolving and dynamic environment. The Client Order Management (COM) function provides the order execution service for BlackRock...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About the role As an SMA Advisor Support Associate, you will provide assistance to the broader SMA Advisor Support team in handling daily activities, including but not limited to onboarding new intermediaries, coverage of the SMA Operations hotlines, key contact point for all technology-related roll-outs, upgrades, trainings and inquiries on our My Managed Accounts (MMA) portal, monitoring the operations request queue, and producing and distributing ad-hoc Salesforce monthly or quarterly reports to client all while ensuring white glove service for our clients. You will also act as a liaison between the SMA advisor support team and...

About this role Job Background The Analytics and Automation team within the EMEA Core COO organisation leverages technology, data, and AI to deliver management information and analytics that drive actionable insights into sales performance and client engagement across the EMEA client businesses. The team plays a critical role in shaping how BlackRock sells to and services its clients, enabling better decision‑making through the effective use of data. The team partners closely with Technology and Engineering teams to design and deliver high‑impact data and visualisation tools for COO and Distribution stakeholders. You will also collaborate with internal technology teams on infrastructure, tools, processes, standards, and development practices, as well as work alongside data science and analytics teams across the firm. The successful candidate will bring a strong passion for technology, data, and client outcomes, with comfort working across a broad range of technical...

About this role APAC Institutional Client Business (ICB) is responsible for understanding the overall strategic, investment and risk management needs of the largest Institutions and translating these into commercial opportunities for our business. The team works with a wide range of clients including sovereign wealth funds, public and corporate pension funds, insurers, and banks, to offer the full range of BlackRock products and solutions. We partner with clients to build bespoke solutions that meet their specific needs, backed by our market-leading in-house technology and risk analytics. The team is based across APAC in Hong Kong, Singapore, Taiwan, China, Australia, South Korea and Japan, and works closely with colleagues around the globe to deliver the best of BlackRock to APAC Institutional investors. This position offers the candidate the opportunity to be part of a dynamic business development team. We are seeking an energetic sales / relationship management professional...

About this role About Client Services Solutions Client Services and Solutions (CSS), part of Technology & Operations, delivers outstanding client service. CSS works closely with client-facing teams throughout the firm to improve and provide a seamless client experience. Our vision is to make BlackRock easy to do business with and deliver consistently high-quality service across all products using optimized technology. Where we come in! Within CSS, the Strategy & Change group handles essential Client Experience Delivery (CXD) initiatives for the enterprise. They work closely with business, technology, and operations leaders to turn strategic goals into clear priorities, scalable operating models, and actionable change. This process clarifies key objectives, encourages aligned responsibility, and builds momentum to reach measurable results and lasting adoption. Where you come in! As a Strategy & Change Business Analyst you will support the delivery of CXD...

About this role About this role: This role will be part of the Cash Technology Global Platform function, within the broader Global Cash Management Product and Platform (GPP) organization. As BlackRock continues to grow its cash and liquidity offerings, client experience remains central to our competitive differentiation. The team is responsible for ensuring that clients receive a globally consistent, high-quality experience across BlackRock's holistic cash product suite and platform, as product complexity and volumes increase. This role is well-suited for an early-career professional who is execution-oriented, detail-focused, and interested in working at the intersection of investment and client support. We are building a well-rounded team that can execute quickly, implement and automate client and product deliverables, and support our growing client base. In support of that mission, we are looking for strong individuals who can demonstrate the following: • Have a...

About this role BlackRock Overview: BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2025, BlackRock's AUM was $14+ trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles across public and private markets. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. As of year-end 2025, the firm had approximately 20,000 employees in more than 30 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | LinkedIn:...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Java Software Engineer BlackRock is seeking a Software Engineer to join the Tech & Ops Platform Enablement Development team. This role contributes to the delivery of high-quality technology solutions that enhance operational efficiency at global scale. The successful candidate will partner closely with business stakeholders to design and implement workflows that streamline processes across functions. What Makes This Opportunity Unique Join a high-performing technology team focused on solving complex problems and delivering innovative, durable solutions. Work with modern engineering practices and tooling, including Java, Maven, Camunda, and open-source technologies. Operate within an agile delivery model that emphasises collaboration, transparency, and continuous improvement. Collaborate with users, designers, engineers, and product managers to translate design intent into working prototypes and production-ready capabilities....

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role We are looking for a personable Portfolio Manager (PM) to join our Portfolio Management team. The PM will be responsible for portfolio construction and rebalancing as well as investment strategy analysis. Our portfolio managers work with leading-edge portfolio risk and optimization technologies. Ideal candidates must have excellent problem-solving capabilities, a high degree of attention to detail, and strong organizational skills. The position requires solid verbal and written communication aptitude and the ability to work directly with clients on complicated tax- and risk-modeling problems. The PM must be able to manage...

About this role About the team BlackRock Index Services (BIS) is responsible for the design, development, and administration of Fixed Income, Equity & Multi-Asset indices for internal and external clients. Our success hinges on producing highly accurate, best-of-breed indices in a timely manner. BIS is looking for an experienced Software Architect to drive the architecture & design of our next generation Equity, Fixed Income & Multi-Asset Index calculation, simulation, and delivery platform. Role Responsibilities Responsible for all aspects of Database, design, development, testing, support and ensuring compatibility with enterprise and solutions architecture by harnessing modern development technologies Collaborate with cross-functional teams to deliver innovative indices Participate in stakeholder & client discussions and presentations. You have a zeal for automating the complete software lifecycle - development, testing, deployment & production...

About this role Business unit overview: EMEA Wealth advisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock's platform, technology and products. The business is dedicated to selling our active, index, multi asset and private markets capabilities, alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology. The scaled distribution team, within EMEA Wealth advisory, is responsible for delivering an innovative, and tech enabled, sales approach to the independent wealth manager segment. The team is responsible for driving commercial impact with independent financial advisers, adopting AI and portfolio analysis tools like Portfolio 360, to deliver high-quality sales engagement. Job purpose: The role will be critical in shaping and delivering the business's long term commercial ambition in the region, in an exciting and dynamic part of the Wealth...