11 technical support analyst jobs found

About this role About Aladdin Data: Aladdin Data team is a part of BlackRock's Aladdin platform, which is a comprehensive investment and risk management system. The team is responsible for various aspects of data management and analytics delivery for our clients and BlackRock within the Aladdin ecosystem. About the Analytics Stewardship Team Analytics Stewardship team brings together the functional expertise and responsibilities within the Aladdin Data organization to ensure Aladdin's investment and risk analytics meets highest standard of quality and are delivered at scale. Analytics Stewards work along with Client Business, Product, Engineering, Operation and broader Aladdin Data teams on design, improvement, development and deployment of new and existing analytics. We are currently hiring for a Director‑level role within the team, focused on Portfolio Analytics across Risk and Return , with strong cross‑sectional application of technology and AI combined with deep...

About this role As an Associate on the Analytics & Risk / Aladdin Data Cloud (ADC) team , you will be part of a group responsible for building, evolving, and operating BlackRock's next‑generation data platforms. These platforms enable enterprise‑scale data ingestion, transformation, orchestration, and analytics to support critical investment, analytics, and risk workflows. This is a hands‑on AI based data engineering role for a strong candiate with experience across Snowflake, SQL, Python, dbt, Airflow, AI, and cloud‑native services . The role focuses on building reliable, secure, and scalable data pipelines and transformation frameworks, while adopting modern engineering practices such as CI/CD, cloud automation, and AI‑assisted development. You will work on Snowflake‑based data platforms integrated with Azure services, contributing to ingestion pipelines, curated data models, performance optimisation, and operational resilience. The role sits at the intersection of...

About this role About this role Aladdin Data - Data manages the continuous changes and development of Aladdin's enterprise analytics data assets and production solutions and is responsible for the implementation of data and analytics solutions for BlackRock businesses and Aladdin clients. The Aladdin Data platforms and services are designed to deliver industry leading investment data and risk analytics content to the Aladdin community, including BlackRock as the largest client . The primary users include investors, risk managers, compliance officials , investment operation s and technology teams for broader organization applications . We are proud to supply the data products and solutions to meet the evolving needs of portfolio management , risk and performance analysis, investment compliance, regulatory reporting , client reporting and beyond. Our Data Implementation team of data solutions specialists cover s end-to-end Aladdin data flow s from vendor...

About this role When BlackRock started in 1988, its founders envisioned a company that combined the best of financial services with innovative technology. They imagined a business that would provide financial services to clients as well as technology services to other financial firms. The result of their vision is Aladdin, our industry leading, end-to-end investment management platform. With assets valued over USD $10 trillion managed on Aladdin by BlackRock alone, and over 150 other investment managers and asset owners using Aladdin, our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial wellbeing. About Aladdin Data (AD) Data is at the heart of Aladdin and increasingly the ability to acquire, store, analyze and gain insight from data has become a key component of what differentiates us. The Aladdin Data (AD) team is responsible for the data ecosystem within BlackRock. Our goal is to build and maintain a...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you enjoy working at the pace of a startup, but want to tackle some of the world's most sophisticated problems? We are looking for Frontend Software Engineer who like s to innovate and solve complex problems, building user experiences that support investment decisions made at global scale . We recognise that strength comes from diversity and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual! With over USD $ 14 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for university, buy a home, and improve their financial well-being. Being an engineer at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies while being part of a software development team...

About this role About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $10 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of a software development team...

About this role About Global Fixed Income Team BlackRock's active fixed income portfolio strategies stretch across a range of investment styles and segments of the fixed income universe. The breadth and depth of our platform puts us in a strong position to potentially deliver attractive returns in various market environments. With a focus on alpha generation and risk management, the team uses a top-down view from lead portfolio managers and bottom-up expertise from our sector specialists. Responsibilities: Design and develop generative AI and machine learning solutions to address fixed income investment and business problems. Experiment with and implement generative AI techniques such as retrieval-augmented generation (RAG), embeddings, and LLM-based workflows. Build, train, and fine-tune machine learning and deep learning models using appropriate frameworks and methodologies. Analyze large structured and unstructured datasets to extract insights, engineer...

About this role Business Unit Overview BlackRock Global Markets and Index Investments (BGM) brings together BlackRock's Index Investments, Cash Management, Global Trading, ETF Markets, Securities Lending, and Financing & Financial Resource Management businesses. Together, we provide clients with superior market access and index investment outcomes through: World class talent, operating at the intersection of investment insight, markets expertise, risk management and process design Technology at the heart of our processes, with in-business tech teams that create cutting-edge IP, providing an advantage in quality, scale, and risk control A focus on transforming markets, driving and advocating for more accessible, resilient, and transparent markets to deliver more choice and lower costs for investors About our team and this role: Index Projection & Analytics is a specialist team of index methodology experts that drives better index investment outcomes through...

About this role Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognize outstanding performance? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $10 trillion of assets under management, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock Index Services (BIS) is responsible for the design, development, and administration of Multi-Asset and Fixed Income indices used by internal and external clients. The Index Quant Engineering (IQE) team within BIS builds and maintains the quantitative models that support our best-of-breed indices. These indices take the core investment thesis...

About this role About the team BlackRock Index Services (BIS) is responsible for the design, development, and administration of Fixed Income, Equity & Multi-Asset indices for internal and external clients. Our success hinges on producing highly accurate, best-of-breed indices in a timely manner. BIS is looking for an experienced Lead Software Engineer to contribute to the design and implementation of our next generation Equity, Fixed Income & Multi-Asset Index calculation, simulation and delivery platform. Role Responsibilities • This role will be responsible for all aspects of software development, testing and support by harnessing modern development technologies • As a key member of our engineering team, you will be encouraged and empowered to bring your ideas forward to help shape our technology roadmap & solutions. • Collaborate with cross-functional teams to deliver innovative Indices • Convert high-level architecture to component...

About this role The AI Integration Engineer will lead the build and delivery of AI-powered features that improve data and application workflows across GIP and BlackRock. This role focuses on integrating large language model (LLM)-based technologies such as ChatGPT, Microsoft Copilot and Snowflake Cortex into business intelligence platforms (Power BI), application environments (Power Apps) and data pipelines. The engineer will be responsible for prompt design, API integration, experimentation and embedding intelligent automation throughout the data stack in collaboration with BI, app development and infrastructure teams. Responsibilities AI Feature Development & Integration Design, prototype and implement AI-powered assistants for data analysis, reporting and decision support Integrate Microsoft Copilot into Power BI dashboards and Power Apps workflows to enhance user efficiency Develop and optimize prompt libraries for ChatGPT and other LLM-based assistants...