2 senior associate product management jobs found

At Life-Assist we show up every day, so we can “Help Heroes Save Lives.”  Together through a culture of caring and genuine connections, every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible.  About This Opportunity At Life-Assist, a Customer Care Specialist listens to the needs of our customers, takes the time to understand and always delivers WOW-level service. This specialist is someone who cares enough to deliver an outrageously incredible customer experience every hour of every day. Add in a good amount of empathy, positivity, flexibility, resourcefulness and a lot of tenacity and that describes a candidate we would like to meet. If you are passionate about helping people, love finding solutions to customer challenges, always go the extra mile and get a big smile on your face when you deliver WOW service, we would love to talk to you. If you believe you can make a...

About This Opportunity Are you looking for a position where you can do something meaningful and make a real difference? We’re growing fast and looking for leaders and problem-solvers that are ready to grow with us. If you have a passion for what you do, are highly motivated, maintain the highest integrity and possess a wide range of knowledge, skills and abilities then this may be your dream position!  Our Customer Care Manager (CCM) is responsible for the performance of the Customer Care Department in our newest warehouse location in Charlotte, NC. The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues.  They will provide ongoing training for the CCSs in these areas: relevant LAC applications, departmental processes and procedures, account set-up, products...