2 maintenance support manager jobs found

About this role About this role Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $14 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. About BlackRock Index Services BlackRock Index Services (BIS) is responsible for the design, development, and administration of Fixed Income, Multi-Asset, and Equity indices used by both internal and external clients. Our success hinges on producing and supporting highly accurate, best-of-breed indices. BIS is looking for an experienced...

About this role Role Description We are looking for a Data Platform Managed Services & Operations Lead to manage the client experience and scale Data operations for both BlackRock teams and clients. This includes onboarding data pipelines, operational support, incident management and problem management. This role will manage the client experience and ensure high availability, reliability, and performance of enterprise data platforms while enabling seamless onboarding of new use cases and clients. You will act as the bridge between engineering, business stakeholders, and operations teams to deliver stable and scalable data services. Key Responsibilities Platform Operations & L1 Support • Lead and manage L1/L2 operations for the Data Platform. • Ensure 24x7 monitoring, alerting, and first-level incident response. • Define and track SLAs, SLOs, and KPIs for platform performance. • Drive operational excellence and continuous improvement • Maintain SOPs,...