4 customer operations jobs found

About this role About the Role BlackRock's Enterprise Data Platform (EDP) is the firm's strategic foundation for how data products are built, governed, and consumed at scale, powering investment decisions, risk analytics, and operational workflows across the firm and its global client base. Data Platform as a Service (DPaaS) is a core capability within EDP, purpose-built to make data product creation fast, reliable, and repeatable. Whether a team is onboarding a new market data feed, publishing a risk dataset, or operationalizing a model output, DPaaS provides the infrastructure, tooling, and guided experience to take a raw data source and turn it into a trusted, production-grade data product. Teams get acquisition, ingestion, transformation, quality validation, and governance without having to build any of it themselves. Why This Role is Exciting Most engineers either build platforms or use them. As a Forward Deploy Engineer on the DPaaS team, you do both. You will deploy...

About this role BlackRock's Private Financing Solutions division ("PFS") is currently seeking an Associate level candidate to join our Portfolio Analytics & Reporting team to focus on our Private Equity platform. The Portfolio Analytics & Reporting team is responsible for timely and accurate delivery of performance reporting and risk metrics both internally to portfolio managers and externally to investors. The team works closely with Product Specialist, Investor Relations, Fund Accounting, Operations and Valuation teams. Responsibilities Specific responsibilities will include but not be limited to the following: Monitor, track and analyze performance at the investment, portfolio and fund level. Create and update client portfolio reports (monthly/quarterly/ ad hoc); prepare ongoing and ad hoc investor data requests, fund performance queries and reports, while collaborating with Valuation, Fund Accounting and Investor Relations teams. Ensure the on-going quality...

About this role BlackRock is seeking a Data Quality Framework Lead to lead the strategy, architecture, and delivery of a core capability within Enterprise Data Platform in Aladdin Data. This role combines platform engineering, data governance, and stakeholder leadership to build a scalable, trusted, and transparent framework for data quality across the firm. The platform ensures that the data BlackRock relies on is fit for purpose across key dimensions including completeness, accuracy, timeliness, consistency, validity, and integrity. It provides clear and actionable quality signals to upstream producers, downstream systems, and end users so data can be used confidently for decisions at scale. The framework uses custom Python operators, Great Expectations, and Directed acyclic graph-based workflow orchestration framework for data and batch processing-orchestrated pipelines to perform quality checks as data moves through the ecosystem. The ideal candidate brings strong technical...

About this role BlackRock's Private Financing Solutions division ("PFS") is currently seeking a Vice President level candidate to join our Portfolio Analytics & Reporting team to focus on our Private Equity platform. The Portfolio Analytics & Reporting team is responsible for timely and accurate delivery of performance reporting and risk metrics both internally to portfolio managers and externally to investors. The team works closely with Product Specialist, Investor Relations, Fund Accounting, Operations and Valuation teams. Responsibilities Specific responsibilities will include but not be limited to the following: Lead and manage a team of talented professionals to deliver high-quality client reporting outputs within our global Private Equity team. Operate as a subject matter expert, directly supporting complicated client inquiries, providing team and deliverables oversight, including the review of quarterly reporting deliverables, investor reports, and...