28 client support associate jobs found

About this role Business Unit Overview: USWA Business delivers BlackRock's full set of capabilities - iShares, alpha-seeking and alternative products, portfolio solutions and technology services - to wealth management firms and financial advisors in the US. Advisor Engagement group within the USWA Business delivers a broad set of services and client engagement approaches that amplify the work of our client teams. This includes digital client engagement, business consulting, thought leadership, advisor growth programs, and advisor education. The team also works closely with Global Marketing to design an integrated USWA marketing strategy. WEA (Wealth Enablement and Analytics) Engineering team within Advisor Engagement group develops new tools and capabilities which enable Sales, Portfolio Consulting, and other Wealth Distribution partners to self-service their advisor engagements, and drive innovation and scale. Job Purpose/Background: We are looking for an upbeat...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Aladdin is BlackRock's end-to-end investment platform. Just like the markets and users it services, it is sophisticated and constantly evolving: • Home to over $20 trillion in assets under management • Over 300 unique clients • A rapidly growing client base that includes close to 50,000 users • Presence in over 50 countries • Over 1,500 engineers dedicated to developing Aladdin Our clients include some of the world's most sophisticated asset managers, insurance companies, banks, treasuries, pension funds, and sovereign wealth funds. Business Unit Overview: The ACX team is a front-end client team sitting at an intersection of finance and technology, and this unique role is designed for professionals driven to solve complex investment and analytical challenges, manage and grow key client relationships, and actively contribute to the firm's commercial and business objectives. As a business, we tackle the hardest, and the most sophisticated problems in...

About this role The Team is seeking an RFP Associate to support the completion of standard RFIs, Request for Proposals ("RFPs") and due diligence questionnaires ("DDQs"). The successful candidate will be part of a team responsible for providing quality and concise responses to DDQs and coordinating the completion of new business ETFs requests, while being cross trained to support U.S. retail products, including mutual funds, collective investment trust funds, SMA, Models and 40 Act subadvised funds. This role presents an excellent opportunity to get exposure to different areas of the business and gain a wealth of knowledge about BlackRock, its position in the market and the products we manage. The ideal candidate has strong writing and communication skills and previous experience working in a fast-paced global financial services firm on RFP and similar documents. Key Responsibilities: Coordinate the completion of new business RFPs and client DDQs. Ensure timely and...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Investment Accounting Data Management Associate BlackRock is o ne of the world's preeminent asset management firms and a best-in-class provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from meticulous fundamental and quantitative active management approaches aimed at maximizing out-performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Business Unit Overview: The Investment Accounting Group (IAG) provides accounting and regulatory data services to clients who have outsourced their accounting function to BlackRock. Our Accounting Services include the preparation and oversight of monthly accounting packages and support schedules, including regulatory returns and statutory reporting. As well as working with clients to deliver our services, the IAG team also...

About this role What is Global Marketing function in BlackRock? The Digital Platforms & Experiences team is part of the fast-growing Global Marketing function at BlackRock which seeks to scale our platforms, embody our brand and better engage a multi-trillion dollar audience of investors, advisors and institutions. The Digital team is at the center of a company-wide focus on expanding how design, technology and data can serve our users better. We are building the firm's digital vision, developing scaled platforms and collaborating across the business to launch simple, design-forward and user-centric experiences across our web, mobile and digital assets. In line with our commitment to innovate and drive client engagement, we are building AI capabilities for our clients. To achieve our goal, we work closely with other teams, including UX, Aladdin Engineering, Enterprise Architecture, SRE, InfoSec, application development teams or even external vendors. Primary...

About this role Client Service & Solutions Client Services & Solutions is a client‑centric organization that brings together Client Experience Delivery and Outsourced Platform Services to deliver seamless, consistent end‑to‑end client experiences across BlackRock and Aladdin. By aligning digital capabilities, service expertise, and relationship management, the team simplifies client journeys and supports the firm's commercial ambitions. Team Overview The Service Innovation Desk (SID) is part of the firm's global CSS organization and brings greater efficiency to how we service our clients. It aims to centralize service tasks, uncover automation and efficiency opportunities and drive scale. Role Summary The RFP / DDQ Team is responsible for end‑to‑end coordination and drafting of Requests for Proposal (RFPs), Requests for Information (RFIs), and Due Diligence Questionnaires (DDQs) to support new and existing business opportunities for Institutional and Wealth...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. Role and Impact: Global Digital Team, including Digital Data Platforms and Digital Experiences, is a fast-growing global function at BlackRock which seeks to engage a multi-trillion-dollar audience of investors, advisors, and institutions with our diverse range of investment products. We are at the...

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing a Vice President to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion. All the while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for contributions! At BlackRock, we strive to equip our employees and actively engage their involvement in our success. Our technology and services empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization...

About this role What is Global Marketing function in BlackRock? The Digital Platforms & Experiences team is part of the fast-growing Global Marketing function at BlackRock which seeks to scale our platforms, embody our brand and better engage a multi-trillion dollar audience of investors, advisors and institutions. The Digital team is at the center of a company-wide focus on expanding how design, technology and data can serve our users better. We are building the firm's digital vision, developing scaled platforms and collaborating across the business to launch simple, design-forward and user-centric experiences across our web, mobile and digital assets. In line with our commitment to innovate and drive client engagement, we are building AI capabilities for our clients. To achieve our goal, we work closely with other teams, including UX, Aladdin Engineering, Enterprise Architecture, SRE, InfoSec, application development teams or even external vendors. Primary...

About this role About BlackRock BlackRock is a global leader in asset management, providing world-class investment, risk management, and advisory services. Aladdin, our central technology platform, integrates investment management functions to help organizations make informed decisions, manage risk, and trade efficiently, driving better outcomes for investors and institutions worldwide. About the Aladdin COO Team The Aladdin COO team supports thousands of professionals across engineering, data, product, client support, sales, and marketing. Within this group, the Business Management team manages strategic initiatives, delivers analytical insights, and drives operational excellence. The Business Management team engages senior leadership as subject matter experts in a variety of areas including budget and P&L expense management, headcount, recruiting, people topology, procurement, vendor strategy and more, to ensure smooth operations and continuous improvement. We...

About this role Job Summary: The Value Delivery function within Aladdin Client Engagement (ACE) is responsible for helping clients maximize the value of their Aladdin investment through deep workflow expertise , data driven insights, and hands-on partnership across functional stakeholders at enterprise clients. As part of the ACE organization, you will serve as a consultative partner, bridging client needs with Aladdin's capabilities, while also acting as a culture carrier and team multiplier within ACE . You will oversee strategic client initiatives, drive adoption of Aladdin functionality, and ensure clients achieve measurable outcomes aligned to their business and investment objectives - balancing continuous learning of new tools, processes, and operating models with highquality client engagement and people leadership . We are seeking a dynamic and experienced Associate/Vice President to join our Aladdin Client Engagement (ACE) team in support of our...

About this role Our Team Aladdin Wealth Tech's mission is to transform wealth management through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global WM industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Client Delivery and Execution team is responsible for representing Aladdin's analytics and modeling capabilities to Aladdin Wealth clients, owning the technical implementation and servicing of wealth clients, and driving alignment between new client opportunities and innovation within Aladdin Wealth's product suite for major commercial strategic initiatives. Key responsibilities Help lead the day-to-day client servicing and project management of client implementations and ongoing client engagements Help lead client...

About this role Since 2000 and 2006 respectively, BlackRock has been providing Investment Accounting and Middle Office services. With a client base of 17, we handle approximately $2.7 trillion in assets across 250,000 positions. Our team processes over 300,000 trades and reconciles more than 1 million transactions across 1,700 portfolios annually. To ensure scalability, risk reduction, and exceptional client experience, we have introduced OPS (Outsourced Platform Services). At the heart of our outsourced services are the functional teams that support our clients' portfolios, assets & transactions daily. Team Overview The GCAS (Global Client Alternative Services) is a core group, under the umbrella of OPS (Outsourced Platform Services) within Tech & Ops, of dedicated professionals who are essential to the investment process by ensuring that all middle office clients' cash & position data are accurate for processes including investment management, analytics,...

About this role Team Overview Financial Markets Advisory (FMA) provides a differentiated range of advisory services, leveraging BlackRock's Aladdin platform and the firm's sophisticated capital markets, data and analytics, technology, and financial modeling capabilities while maintaining information barriers. FMA was founded in 2008 in response to the unprecedented challenges governments, financial institutions, and central banks faced as they confronted the financial crisis. They sought an impartial expert with the expertise and technology to help address some of their most difficult and challenging problems, from analyzing and unwinding complex asset portfolios to helping reassess central bank balance sheets. To meet that need, BlackRock established Financial Markets Advisory as a separate and independent business from BlackRock's traditional asset management business. FMA advises financial institutions, regulators, and government entities on their most critical financial...

About this role Reconciliation Associate The Outsouced Platform Services Recon Team is a dedicated group of professionals who ensure that all BlackRock cash & position data are accurate for critical processes including investment management, analytics, compliance, and regulatory. Cash & Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. We provide information services and solutions in supporting this business. The roles and responsibilities will include actively handling risk and exposure for BlackRock by ensuring the investment book of record is reconciled with the custodian, manager, client and/or prime record holders daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading...

About this role At BlackRock, you'll have the chance to develop innovative business applications that drive data-driven decision-making and improve workflows. As an MS Power Apps Developer, you will be at the forefront of progress, working on projects that have a significant impact on our operations and investments. Your work will directly contribute to the success of our clients and the growth of our firm. Responsibilities Application Development Build and maintain applications using Microsoft Power Apps (Canvas and Model-driven) with an emphasis on usability, performance, and responsiveness. Develop automated workflows using Power Automate to streamline business processes. Integrate apps with APIs, data sources (including Snowflake, SQL Server, SharePoint), and Microsoft Dataverse. Implement UI/UX improvements for better user adoption and engagement. Data Integration & MDM Support Work together with data teams to ensure Power Apps...

About this role Business Overview Understanding and managing risk is the cornerstone of BlackRock's approach to responsible investing. The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. Our mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenges to drive better business and investment outcomes. RQA promotes BlackRock as a leader in risk management by providing independent top-down and bottom-up oversight to help identify investment, counterparty, operational, regulatory, technology, and third-party risks. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of inclusion which encourages teamwork, innovation, diversity, and the development of our future leaders. We actively engage...

About this role We're seeking a dynamic System Engineer to design and deliver intelligent, scalable, and reliable data systems . This hybrid role combines data engineering, AI/ML integration, system reliability, and DevOps to accelerate data collection, enable intelligent workflows, and drive business impact. You'll collaborate across engineering, data analytics, and business teams to build reusable frameworks, reduce time‑to‑value, and uphold engineering excellence. Key Responsibilities Data & AI Workflow Engineering Accelerate data collection at scale from millions of sources using robust, scalable pipelines Design, build, and deploy workflows that combine AI/ML models with human in the loop systems Operate as a full stack data engineer , taking projects from problem formulation to production Develop APIs and services to expose data and model outputs for downstream consumption System Engineering, Reliability & DevOps Build and maintain CI/CD...