3 customer service associate jobs found in Matawan, NJ

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Collaborate with various stakeholders to transform ideas into deliverables, participating in all Software Development Lifecycle phases including design, development, testing, and deployment. Work in teams focused on specific components of Aladdin and use innovative new technologies to build solutions for BlackRock and many Aladdin clients. Work closely with senior developers and managers on small teams that develop specific parts of the Aladdin platform by using cutting edge technologies. Enhance product operational efficiency by implementing process improvements and automation. Work on accessibility issues. Work on end-to-end testing of components using technology such as Cypress to ensure efficiency of testing phases. Implement robust metrics and analytics tools to track client behavior, gaining actionable insights to improve customer...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Use Aladdin's capabilities to develop custom, fit-for-purpose solutions for clients and prospective clients. Drive analytics and modeling improvements for Aladdin Studio based on client feedback and broader trends in the financial technology industry. Create proactive solutions to new and emerging challenges using Aladdin's APIs, Data Cloud, and Compute platform. Provide subject matter expertise and thought leadership to drive client engagement and provide support during pre-sales and implementation processes. Participate in firm-wide initiatives to enhance Aladdin analytics and strategic partner relationships. Coordinate to resolve analytics-related issues and ensure successful deployments of new analytics features. Provide guidance on sophisticated and complex analytics inquiries from clients and partners across the client business,...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...