Mar 13, 2026
Apex Systems, Inc.
Job#: 3026028
Job Description:
IT Service Desk Analyst (Onsite Hybrid - Boise, ID) Location: Boise, ID Onsite Requirement: 1 day per week Start Date: ASAP Contract Length: 12month contract to start, with ongoing renewals Interview Process: 1 virtual panel interview (3-5 interviewers) Possible secondround interview Position Overview The IT Service Desk Analyst provides firstlevel technical support and exceptional customer service to end users through phone, email, and chat. This role is responsible for troubleshooting desktop, mobile, and application issues, documenting incidents, and escalating more complex problems to appropriate technical teams. The ideal candidate has experience supporting users in a large enterprise environment and thrives in a customerfocused support role. Key Responsibilities Provide IT Service Desk phone coverage and respond to enduser inquiries via phone, email, and chat Deliver highquality customer service...
Professional Diversity Network
Boise, ID, USA
