46 client support associate jobs found

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role About BlackRock BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. Our purpose is to help more and more people experience financial well-being. Overview of the Career Returnship Program Through the Career Returnship Program, we recognize professionals with different backgrounds and experiences bring a unique and valued perspective to BlackRock. The Career Returnship Program is designed to ease the transition for high potential candidates returning to the workforce after an extended career break via a six-month paid returnship starting in Q4 2024. Upon completing the program, successful participants will be offered permanent employment at BlackRock. How we will support you: Opportunity to sharpen skills and learn new knowledge We will offer a variety of...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Design, develop, test, and maintain robust software applications and services that meet high engineering standards. Write clean, well-structured code and technical pull requests; participate in code reviews to ensure quality and reduce review cycles. Drive innovation across products and platforms with a focus on scalability, efficiency, and commercial impact. Lead and maintain third-party integrations, including drafting RFCs, designing solutions, collaborating with engineers, and managing post-deployment support. Deliver product shots and support integration patterns like SSO, OAuth, and webhooks for client onboarding commitments. Improve production monitoring and incident response by conducting root cause analyses and implementing preventive measures. Investigate API issues, support monthly software releases, and configure tools like...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Develop, maintain, and enhance BlackRock's credit modeling suite, which includes models for Probability of Default, Recovery, and Ratings Migration for corporate bonds, municipal bonds, and private credit. Responsible for the end-to-end lifecycle of credit risk models, including development, validation, implementation, and monitoring. Stay current with academic research, industry trends, and emerging modeling techniques in credit risk, across public and private markets. Drive innovation through the adoption of Al/ML techniques, alternative data sources, and automation. Present model methodology, results, and findings to Model Approval Committees to get approval for various use cases. Establish and maintain robust model governance frameworks to ensure ongoing model performance and relevance. Work closely with portfolio managers, credit...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Engage with Aladdin users on product-specific workflows, product, process and service. Drive support initiatives by engaging regularly with development teams. Own complex Aladdin user inquiry demonstrating technical knowledge to determine root cause and steps to resolve. Act as key liaison between the Aladdin Client Experience, Aladdin Client Engagement, Implementations, Product Marketing, Engineering, and the wider BlackRock business. Work with key stakeholders across the Aladdin business to deliver against product specific, high impact projects. Analyze client inquiry trends using data and user feedback and implement solutions to improv. Identify function gaps and areas of strategic improvement from a product perspective. Formulate and implement strategic objectives to improve Aladdin user experience through process and technology...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Collaborate with various stakeholders to transform ideas into deliverables, participating in all Software Development Lifecycle phases including design, development, testing, and deployment. Work in teams focused on specific components of Aladdin and use innovative new technologies to build solutions for BlackRock and many Aladdin clients. Work closely with senior developers and managers on small teams that develop specific parts of the Aladdin platform by using cutting edge technologies. Enhance product operational efficiency by implementing process improvements and automation. Work on accessibility issues. Work on end-to-end testing of components using technology such as Cypress to ensure efficiency of testing phases. Implement robust metrics and analytics tools to track client behavior, gaining actionable insights to improve customer...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Use Aladdin's capabilities to develop custom, fit-for-purpose solutions for clients and prospective clients. Drive analytics and modeling improvements for Aladdin Studio based on client feedback and broader trends in the financial technology industry. Create proactive solutions to new and emerging challenges using Aladdin's APIs, Data Cloud, and Compute platform. Provide subject matter expertise and thought leadership to drive client engagement and provide support during pre-sales and implementation processes. Participate in firm-wide initiatives to enhance Aladdin analytics and strategic partner relationships. Coordinate to resolve analytics-related issues and ensure successful deployments of new analytics features. Provide guidance on sophisticated and complex analytics inquiries from clients and partners across the client business,...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Safely and efficiently manage client portfolios comprised of physical and synthetic equity, fixed income, FX, ETFs, funds, private markets and commodity exposures. Perform portfolio management tasks including implementing multiple investment strategies, handling client flows, rebalancing, and monitoring positioning, performance and risk. Improve PM processes to increase efficiency and build scale using technology. Ensure all mandates conform to performance expectations, investment guidelines, risk parameters, and regulatory requirements. Work with internal partners to design and launch new portfolios and implement changes to existing portfolios. Develop and implement best practice portfolio management processes that create scale and minimize operational risk. Interface with operations, risk, data and other platform teams to drive process...

About this role Company: BlackRock Investment Management, LLC Job Title: Associate Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Facilitate client due diligence by setting up meetings with portfolio managers and providing them all necessary reporting and data. Procure, communicate and deliver investment solutions to BlackRock clients in the US market. Manage existing client schedule of monthly, quarterly and annual portfolio requests. Analyze search trends with proprietary tools such as Aladdin CRM to propose potential opportunities and construct future team priorities. Liaise with portfolio managers, retail sales, marketing, legal and compliance for RFP/RFI accuracy and completeness. Provide and demonstrate analysis of mutual fund and exchange traded fund data to Morningstar and Lipper (3rd party organizations) to assist in ongoing efforts to improve their fund category databases and maintain placement of BlackRock funds in preferred categories. Distribute...

About this role Company: BlackRock Corporation US, Inc. Job Title: Associate, Product Strategist Location: 50 Hudson Yards, New York, NY 10001 Job Duties: Provide domain expertise across thematic ETFs: structural investment themes such as artificial intelligence, semiconductors, infrastructure, genomics, lithium and copper mining, clean energy, and electric vehicles; Active ETFs: actively managed factor, theme, and sector rotation strategies, and outcome-oriented ETFs (defined outcome, buffered, and income-focused); and Digital Asset ETPs: spot Bitcoin and Ethereum ETPs, leveraged, inverse, options- and futures-based crypto ETFs, blockchain ETFs, crypto-related equities and treasury companies, supported by specialized knowledge of blockchain ledger infrastructure, stablecoins, tokenization, decentralized finance (DeFi), and crypto market structure. Serve as a subject-matter expert for institutional and wealth clients, delivering thematic & active ETF positioning and...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Quantitative Modeling and Research (QMR) is an innovative team within Single Security Modeling (SSM) area. We specialize in crafting sophisticated risk and valuation models that span a diverse range of products, including interest rates, FX, inflation, equity, and credit. Our mission goes beyond traditional quantitative models; we are at the forefront of exploring novel modeling techniques, such as neural networks, to tackle complex problems in quantitative finance. What makes working on the team both challenging and rewarding : Focus on business : We do not solve the math problem - we solve the business problem! Breadth of product coverage: We support both BlackRock with over $11T AUM and Aladdin clients with trillions more. This is a tremendous breadth of products we need to cover. Excellence in modeling and coding: We pride ourselves both on building great models and writing high quality code. Collaborative environment: We have a lot of smart...

About this role About the Portfolio Analytics Group (PAG): Join the Portfolio Analytics Group (PAG), a highly collaborative and multidisciplinary team of in-house, forward-deployed engineers and data scientists at the forefront of applied analytics at BlackRock. As part of the Aladdin Financial Engineering (AFE) division, PAG develops and deploys advanced analytical solutions that integrate Aladdin's technology platform, financial models, and data to solve complex, real-world investment challenges. These solutions are used by portfolio managers and risk professionals across BlackRock to support investment decisions, contributing to outcomes such as improved portfolio positioning and winning client mandates. The team works across the full breadth of asset classes-including equities, fixed income, derivatives, and private markets-reflecting the diversity and scale of investment strategies we support. Role Overview: We are seeking high-performing individuals to design,...

About this role BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2026, BlackRock's AUM was $14 trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate managed accounts, mutual funds, iShares (exchange traded funds), and other pooled investment vehicles. BlackRock also offers risk management, advisory and enterprise investment system services to a broad range of institutional investors through BlackRock Solutions. As of March 31, 2026, the firm had approximately 25,000 employees in more than 38 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. BlackRock Global Fixed Income (GFI) group oversees $1.2 trillion in assets, offering an array of actively managed fixed income products designed to meet specific...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Aladdin Financial Engineering (AFE) AFE is a diverse and global team with a keen interest and expertise in all things related to technology and financial analytics. The group is responsible for the research and development of quantitative financial...

About this role Join a diverse and collaborative team of over 300 modelers and technologists in Aladdin Financial Engineering (AFE) within BlackRock Solutions, the business responsible for the research and development of Aladdin's financial models. This group is also accountable for analytics production, enhancing the infrastructure platform and delivering analytics content to portfolio and risk management professionals (both within BlackRock and across the Aladdin client community). The models developed and supported by AFE span a wide array of financial products covering equities, fixed income, commodities, derivatives, and private markets. AFE provides investment insights that range from an analysis of cash flows on a single bond, to the overall financial risk associated with an entire portfolio, balance sheet, or enterprise. Role Description: We are looking for a person to join the Advanced Data Analytics team within AFE Single Security. Advanced Data Analytics is a...

About this role The role will be within our Private Financing Solutions (PFS) team . This new platform brings together several leading franchises (private credit, GP/LP solutions, and liquid and private credit CLO businesses) under one structure to serve client needs and deepen our role in the financing ecosystem. PFS is built to address the structural forces reshaping markets and deliver more complete solutions across public and private investments. The Capital Deployment & Liquidity Management team is responsible for implementing investment decisions across credit products, while also providing oversight of the governance model and adherence to BlackRock investment best practices. BlackRock is seeking a dedicated professional to join its Private Financing Solutions Capital Deployment & Liquidity Management team focused on overseeing the ongoing management of complex credit mandates and collaborating with teams across the platform, including investment professionals,...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...

About this role Join a diverse and collaborative team of technologists in the Portfolio Analytics Group (PAG), responsible for the research and development of applied solutions across BlackRock. PAG sits within the Aladdin Financial Engineering (AFE) division, which develops analytics and models used by portfolio and risk management professionals both within BlackRock and across the Aladdin client community. Given the breadth of business objectives, AFE solutions span a wide range of asset classes, including equities, fixed income, commodities, derivatives, and private markets. The PAG Equities team is seeking high-performing individuals at the Associate or Vice President level in New York. Successful candidates will design, build, and deploy advanced analytical solutions for portfolio managers, complementing the Aladdin platform. These solutions span portfolio construction, equity research, and AI-driven workflows, with the goal of enhancing investment outcomes. The role...

About this role BlackRock is the world's leading asset manager, and Aladdin is at the core of how we power investment decisions globally. As part of the Aladdin AI team, you will help shape and deliver the next generation of AI-driven capabilities embedded across the investment lifecycle. As an Associate AI Product Manager, you will partner closely with senior product leaders, engineering, and AI research teams to execute on a portfolio of high-impact AI initiatives. You will play a key role in translating AI capabilities into scalable, user-centric products that drive efficiency, insight, and measurable business value across BlackRock and for Aladdin clients. This role is ideal for someone who combines strong technical fluency in AI/ML with product instincts and thrives in fast-moving, ambiguous environments. Key Responsibilities Product Strategy & Execution Partner with the AI Product Lead to define and execute the product vision and roadmap for AI client...