289 client service associate jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery , client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Client Experience Management (CEM) team sits within CX Delivery and in partnership with the Client Businesses, is...

About this role BlackRock, the world's leading investment manager and risk manager is committed to providing outstanding service to its clients. As the BlackRock business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing superior client service. The Client Experience Management (CEM) team works with the BlackRock client businesses to ensure that the servicing needs of our clients are understood and aligned with the operational teams across BlackRock. The team is responsible for ensuring that BlackRock's operational service offering continues to evolve in line with industry and client trends with the goal of making it easier for our clients do business with BlackRock. In addition, you will be responsible for driving and delivering the daily client experience and servicing client needs through interaction with...

About this role Job Description Seeking talented Client Onboarding and Investment Professional who will be responsible for managing the onboarding process for new/existing clients looking to utilize our suite of investment overlay strategies. This candidate will communicate with Sales, Portfolio Management, Operations and Compliance teams and partner custodians ensuring a transparency and minimal time to market for the relationship. The candidate will also be responsible for identifying opportunities to improve and optimize the onboarding process. Key Responsibilities: Manage the account opening and client documentation workflow from creation, collection, negotiation oversight and execution Oversee the documentation process for external clients throughout the documentation life cycle via Salesforce and internal software Handle activities through heavy phone work with external clients Perform required research for product set-up and account opening to...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role Team Description The APAC COO team is dedicated to ensuring that both regional and country platforms operate commercially, smoothly, and efficiently. As partners with the Head of Asia Pacific and senior business leaders, we unlock opportunities to accelerate growth, drive innovation, and lead change. The team conducts detailed resourcing and financial analysis. We translate findings into actionable insights and proactively mitigate risks. We maintain a strong operational focus and advance our talent and culture agenda. We are growing our presence in India to strengthen partnerships with regional partners, coordinate programs, ensure compliance with local and regional regulations, and deliver technology-enabled optimization. The Data and Platform Associate is responsible for supporting APAC Client Business platforms (such as MS Dynamics and Seismic) and delivering data insights across the APAC region. The role plays a key role in driving platform adoption,...

About this role Reconciliation Associate The Investment Accounting Reconciliation Team is a dedicated group of professionals who ensure that all BlackRock cash & position data are accurate for critical processes including investment management, analytics, compliance, and regulatory. Cash & Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. We provide information services and solutions in supporting this business. The roles and responsibilities will include actively handling risk and exposure for BlackRock by ensuring the investment book of record is reconciled with the custodian, manager, client and/or prime record holders daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading...

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that makes a...

About this role Aladdin is BlackRock's end-to-end investment platform. Just like the markets and users it services, it is sophisticated and constantly evolving: • Home to over $20 trillion in assets under management • Over 300 unique clients • A rapidly growing client base that includes close to 50,000 users • Presence in over 50 countries • Over 1,500 engineers dedicated to developing Aladdin Our clients include some of the world's most sophisticated asset managers, insurance companies, banks, treasuries, pension funds, and sovereign wealth funds. Business Unit Overview: The ACX team is a front-end client team sitting at an intersection of finance and technology, and this unique role is designed for professionals driven to solve complex investment and analytical challenges, manage and grow key client relationships, and actively contribute to the firm's commercial and business objectives. As a business, we tackle the hardest, and the most sophisticated problems in...

About this role About this role Aladdin Data - Solutions manages the continuous changes and development of Aladdin's enterprise analytics data assets and production solutions and is responsible for the implementation of data and analytics solutions for BlackRock businesses and Aladdin clients. The Aladdin Data platforms and services are designed to deliver industry leading investment data and risk analytics content to the Aladdin community, including BlackRock as the largest client. The primary users include investors, risk managers, compliance officials, investment operations, and technology teams for broader organization applications. We are proud to supply the data products and solutions to meet the evolving needs of portfolio management, risk and performance analysis, investment compliance, regulatory reporting, client reporting and beyond. Our Data Implementation team of data solutions specialists covers end-to-end Aladdin data flows from vendor and client input...

About this role SpiderRock Advisors ("SRA"), a wholly owned subsidiary of BlackRock within US Wealth Advisory, is seeking an energetic and talented Portfolio Manager / Derivatives Trader. The role supports the design and implementation of customized option overlay strategies in SMAs for institutional and wealth clients, combining day-to-day trading implementation with a meaningful client-facing partnership component. Scope of role (time allocation) ~2/3: portfolio management + derivatives trading implementation (trade generation/reviews, rebalances/rolls, risk/performance monitoring, workflow execution, meeting internal and client SLAs). ~1/3: client-facing partnership-supporting Option Strategists and field teams with education, mandate design discussions, portfolio reviews, and client updates. No travel expectation for this role. Key responsibilities Accurately and efficiently implement model trades and highly customized option overlay portfolios; participate in...

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: Client Experience Delivery- client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, Wealth- differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, Client Experience Operations- core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and Client Experience Transformation- accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management. Team Overview The Client Implementation team is part of the CX Delivery Organization and is responsible for leading the Onboarding...

About this role About the role BlackRock's Post Trade & Accounting group is seeking an associate engineer leader to advance our enterprise Client Reporting platform. In this role, you will develop scalable services and modern applications that support the full lifecycle of reporting production, distribution, and client access. You will work on high-volume, mission-critical systems where accuracy, performance, resiliency, and operational scale are essential-contributing to a platform that directly shapes client experience, automation, and innovation across institutional and Aladdin clients. About the Team The Client Reporting team delivers and manages BlackRock's enterprise Client Reporting platform, providing end-to-end reporting solutions for a diverse global base of accounting and institutional clients. We oversee the full lifecycle of report production and distribution-ensuring quality, scalability, and operational excellence through advanced QC workflows,...

About this role Aladdin Data - Solutions manages the continuous changes and development of Aladdin's enterprise analytics data assets and production solutions and is responsible for the implementation of data and analytics solutions for BlackRock businesses and Aladdin clients. The Aladdin Data platforms and services are designed to deliver industry leading investment data and risk analytics content to the Aladdin community, including BlackRock as the largest client. The primary users include investors, risk managers, compliance officials, investment operations and technology teams for broader organization applications. We are proud to supply the data products and solutions to meet the evolving needs of portfolio management, risk and performance analysis, investment compliance, regulatory reporting, client reporting and beyond. Our Client Data Services team of data specialists covers external client data providers (custodians, fund administrators, and external managers)...

About this role Technical Project Manager Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About the Opportunity With over $230B in client assets across direct index and active investment strategies, SMA Solutions is a rapidly growing business within USWA (~10% org growth rate). Our personalized portfolios utilize individual securities, BlackRock Mutual Funds, and iShares ETFs to customize, diversify, and tailor investment solutions to high net worth/ultra-high net worth, mass affluent, and institutional clients. We're looking for a Technical Pro ject Manager to support the delivery of cross- functional, product and platform focused initiatives critical to the growth and operational...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. As a leading Asset Manager, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets. Role Description and Responsibilities ETF Platform...

About this role About BlackRock BlackRock invests and protects over $14 trillion (USD) in assets for clients globally. Our purpose is to help more and more people experience financial well‑being. Technology plays a meaningful role in this mission, enabling scalable and resilient platforms that support retirement, annuity, and investment outcomes for millions of investors worldwide. We value diversity of thought and background and believe it strengthens our ability to deliver for clients while upholding our fiduciary responsibility. Team Overview This role is part of Aladdin Product Engineering - CXE - Client Life Cycle Engineering, passionate about MyLifePath, BlackRock's retirement and annuity platform. The team owns the end‑to‑end engineering lifecycle for cloud‑native, enterprise‑scale applications, including building, development, testing, deployment, and production support. We work closely with product management, platform engineering, architecture, and operations...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data , and is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are looking for Process - Driven Data Analysts with a strong financial background to join our data governance team. Our client enhances the lending capacity of F inancial I ntermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage increase lending volumes. Financial I ntermediaries include institutions specializing...

About this role About BlackRock Global Client Business BlackRock's Global Client Business (GCB) is responsible for the strategy and distribution of our investment solutions-including open-end funds, closed-end funds, alternatives, and managed accounts-through partnerships with financial intermediaries. Our teams span the U.S. and Canada, EMEA, Asia Pacific, and Latin America. The Opportunity We are seeking a highly motivated Associate to join the China Offshore Wealth team within GCB. This team is dedicated to expanding BlackRock's wealth distribution footprint and deepening client relationships across the region. The successful candidate will support the team in managing key wealth clients based in Mainland China and the Hong Kong SAR, driving the commercial success of cross-border initiatives such as QDII, QDLP, GBA WMC, and MRF. This role plays a critical part in building and strengthening strategic partnerships with leading financial institutions. Key Responsibilities...

About this role About Dynamics Solutions Center The Dynamics Solution Center (DSC) is BlackRock's centralized team responsible for the end-to-end management of the Microsoft Dynamics CRM platform across the enterprise. Our team's mission is to empower client-facing teams with capabilities that accelerate commercial outcomes and evolve the platform in step with user and client needs while providing a reliable and effective service in supporting the use of the MS Dynamics platform. We are focused on evolving, developing, and implementing MS Dynamics features through effective product strategy and platform engineering of the application as well as global user support for our 5,000+ user base. Role Overview We are looking for a Microsoft Dynamics Support Engineer to provide advanced functional and technical support for Microsoft Dynamics CRM applications across BlackRock's Sales and Service teams and their partner organizations. This role sits within the Dynamics Solution...