2 facilities jobs found

Location: Remote - US Position Summary: The Client Service Support Specialist is responsible for delivering personalized, accurate, and compassionate assistance to clients, their family members, and their caregivers as they navigate complex issues related to support services. The Client Service Support Specialist's goal is to ensure our clients feel heard, valued, and supported, and they will accomplish that goal by responding to inquiries with a balance of efficiency and empathy, ensuring every interaction is meaningful and every concern is met with urgency and understanding. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Serve as the first point of contact for clients seeking support services, appeals, grievance, social service needs, billing issues, and insurance coverage. • Listen actively to client concerns, respond with empathy, and deliver accurate, timely solutions...

Position Summary At Served with Honor , we believe every veteran and their family carries a story that deserves to be heard, honored, and supported. As a Coach On Demand , you will play a pivotal and compassionate role in bringing that belief to life by serving as a client-facing, on demand coach / consultant with strong sales expertise in positioning services / service plans to educate U.S. military veterans in navigating the confusing VA disability claims process. You will work with initial relationship holders, Care Support Partners, to be available in the moment to be a trusted advisor to U.S. military veterans by coaching, educating, and mentoring them through the confusing VA disability claim process, secure services /or service plans, and provide on-going coaching. In parallel, you will drive new sales through phone / text outreach to engage veterans who initiated interest and deliver coaching, education and mentoring as a subject matter to enroll in services / service...