10 technical support analyst jobs found

About this role Aladdin Data team is a part of BlackRock's Aladdin platform, which is a comprehensive investment and risk management system. The team is responsible for various aspects of data management and analytics delivery for our clients and BlackRock within the Aladdin ecosystem. About the Analytics Stewardship Team Analytics Stewardship team brings together the functional expertise and responsibilities within the Aladdin Data organization to ensure Aladdin's investment and risk analytics meets highest standard of quality and are delivered at scale. Analytics Stewards act as owners of the analytics solutions supported by the Aladdin Data platform and aspire to continuously grow and improve the analytics estate while increasing its commercial value. We partner closely with Client Business, Product, Engineering, Operation and broader Aladdin Data teams on design, improvement, development and deployment of new and existing analytics. Responsibilities : Partner with...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role About Aladdin Data: Aladdin Data team is a part of BlackRock's Aladdin platform, which is a comprehensive investment and risk management system. The team is responsible for various aspects of data management and analytics delivery for our clients and BlackRock within the Aladdin ecosystem. About the Analytics Stewardship Team Analytics Stewardship team brings together the functional expertise and responsibilities within the Aladdin Data organization to ensure Aladdin's investment and risk analytics meets highest standard of quality and are delivered at scale. Analytics Stewards work along with Client Business, Product, Engineering, Operation and broader Aladdin Data teams on design, improvement, development and deployment of new and existing analytics. We are currently hiring for a role within the team focusing on Private Markets. Responsibilities: Act as an owner of analytics solutions supported by the Aladdin Data platform. Aspire to grow...

About this role Cyber Operations Engineer About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. Overview Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance...

About this role BlackRock is one of the world's preeminent asset management firms and a best-in-class provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from fundamental and quantitative active management approaches aimed at improving outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry leading iShares® ETFs. Within BlackRock's Global Reporting & Regulatory Solutions function, the setup and continuous generation of periodic investment and accounting reports, such as portfolio performance, attribution, investment commentary, and risk analytics, aligned to...

About this role Role Overview: We're seeking a Site Reliability Engineering (SRE) Lead to design, build, and maintain resilient, high-scale systems supporting BlackRock's Private Markets platform. In this hands-on leadership role, you'll apply deep engineering expertise to solve complex challenges, guide a global team, shape technical direction, and communicate effectively with senior stakeholders-ensuring the reliability of mission-critical systems that power private market investment workflows and decision-making. You will drive the adoption of AI-driven solutions to accelerate incident detection and triage, reduce toil, improve forecasting and capacity planning, and strengthen end-to-end observability and resilience. Role Responsibilit ies Take ownership of project priorities, deadlines and deliverables using Agile methodologies, with clear outcomes around reliability automation and AI-enabled operations Understand and refine business and functional...

About this role About Fund Data Stewardship (Associate) The Data Stewardship Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete and timely data. As an Associate on the Data Steward Team, you will support a growing area in a dynamic and challenging environment. The Fund Data Stewardship Team was established, to develop the firmwide fund data ingestion and distribution strategy and operational support models to meet the long-term fund data needs for existing and newly created fund products and services. The team will focus on oversight, quality control and governance of product and firm-level fund data being distributed and ingested by 3rd parties. This will also include cross functional evolution of systematic changes required to improve the Aladdin fund data distribution and ingestion model and process. This position requires active stakeholder management with internal and external...

About this role Team Overview The Service Management team provides industry‑standard Incident, Problem and Change Management, alongside infrastructure operational support for Aladdin. We operate using modern engineering practices and tooling, including ServiceNow and AI‑enabled workflows, and measure outcomes through clear operational metrics. Incident Management is responsible for restoring service during production incidents and driving scalable stability improvements across BlackRock and its Aladdin clients. BlackRock operates a 24/7 Major Incident Management function supporting global clients across Europe, the Americas, Asia Pacific and India. This role is based in Edinburgh and is required to cover core European hours between 09:00 and 18:00, Monday to Sunday, with rotational weekend working. Role We are seeking an experienced Incident & Problem Manager (5+ years) with a strong passion for technical troubleshooting and the ability to lead multiple...

About this role Business u nit o verview: UK Wealth A dvisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock's platform, technology and products. The business is dedicated to selling our active, index, multi - asset and private markets capabilities, alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology. The scaled distribution sales team is responsible for driving commercial impact with financial advisers and wealth managers. The team is responsible for driving commercial impact with independent financial advisers , adopting AI and portfolio analysis tools like Portfolio 360, to deliver high-quality sales engagement. Job purpose: The role will be critical in shaping and delivering the business's long term commercial ambition in the region , in an exciting and dynamic part of the Wealth market. This individual will activate sales...

About this role At BlackRock, technology is the foundation of our business. As a Associate, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. - Agile and collaborative environment that values technical depth, quality, and innovation. Key...