79 technical support analyst jobs found

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that makes a...

About this role BlackRock Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and financial technology demands. The various business departments within Aladdin are focused on providing clients with highly scalable portfolio analytics , risk management, liability-driven investing , pension solutions, regulatory advice , and balance sheet strategy. The Aladdin Wealth Tech team partners with wealth management clients to help them oversee their enterprise risk, build better portfolios, and enhance their value proposition to clients. This is achieved by leveraging risk analytics - powered by Aladdin® - to equip wealth management clients with model construction capabilities, risk monitoring tools, and portfolio construction & analytics The Aladdin Wealth Tech team is part of the wider BlackRock Aladdin business. BlackRock Aladdin is uniquely positioned to address the industry's risk management, portfolio construction and...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The candidate will be responsible for social media execution for BlackRock's social media channels, as well as supporting the social media operational remit for Global Marketing. This individual will partner with content creators from across business units (including BlackRock Investment Institute,...

About this role J ob Description: As a part of TECH & OPS-WTS-WEB CONTENT & OPERATIONS department, you will be responsible for supporting web content and enhancing publishing o perations. Your role involves collaborating with various teams (digital, development, platform engineering, in-house publishers) to ensure the seamless execution of web content strategies and queue management . You will leverage your expertise in web development, digital marketing, and project management to enhance the user experience and drive business objectives . Key Responsibilities: M anage, and optimize web content to ensure it aligns with business goals and stakeholder needs. Support web publishing and relationship with the regional Content Creators/Web Managers. Collaborate with cross-functional teams, including marketing, IT, and digital marketing , to implement web content strategies. Manage and monitor marketing campaigns, including planning, and...

About this role About this role Are you an Institutional Accounting professional searching for a rewarding, significant, multi-faceted opportunity with the world's largest asset manager? Do you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition? Look no further! BlackRock is pursuing an Analyst/ A ssociate of Investment Accounting to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what...

About this role WTS Fund Data - Regulatory Projects & Delivery - Analyst - EDI Team Overview This role is part of the Web Tech Solutions (WTS) group at BlackRock. BlackRock's WTS Group's core mission is to increase operational scale and regulatory compliance whilst modernizing technology for BlackRock's public websites and associated fund data. The services leveraging this platform reach millions of end investors every day delivering timely, accurate and reliable fund data. We view our group as central to BlackRock's future and as a strategic asset to transform the asset management industry. Job Role We are looking for a detail oriented, self-motivated, and collaborative Fund Data Business Systems Analyst to join our global WTS team. They will be responsible for the representation of our products across our public websites and services. These products cover an extensive range including iShares ETFs, BlackRock Mutual Funds, Closed End Funds, and BlackRock...

About this role Overview BlackRock's Fundamental Equities (FE) business is a key division within the firm's Portfolio Management Group (PMG), managing over $250bn across 70+ actively-managed equity strategies. The FE Product Strategy Platform Team enables our global Product Strategists to operate as a cohesive platform by driving workflow innovation, data insights, and process automation. We are seeking a Business Analyst who combines analytical thinking, project execution and hands-on technical skills. The ideal candidate is versatile, detail-oriented, and comfortable with both coding/ automation and multi-stakeholder project execution. Key Responsibilities Contribute to platform-wide initiatives across sales enablement, business strategy, and technology-supporting FE Platform Strategy's pillars of Commercial Enablement, Tech & Automation, Strategy & Innovation, and Platform Messaging. Maintain and enhance reports and dashboards (Morningstar,...

About this role About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock...

About this role Analyst, Investment Accounting Are you an Investment Accounting professional searching for a rewarding, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Analyst to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part...

About this role About this role Business Overview: The Strategic Initiative team within Outsource Platform Services is dedicated to developing technology solutions and reengineering processes that drive scalability and innovation in the middle office outsourcing business while advancing the team's AI strategy. Acting as a strategic enabler, the team ensures alignment, optimizes scalability, and fosters innovation throughout the platform ecosystem. Role Responsibility Crafting, developing, and delivering technical solutions, including AI-based models, that will help the organization scale. Passionate about technology, and love to tackle sophisticated problems. Building solutions for both BlackRock and over 20 client organizations using the Aladdin ecosystem. Working with leading technologies such as AI, Java, Docker, Kubernetes, Kafka, Cassandra, and a host of other languages and open-source technologies. Operating in an agile environment. Committed to open...

About this role Overview: We are looking for a high performing individual who is passionate about data to provide data pipeline support, operations and engineering across multiple data domains and data platforms. Initially you will proactively identify and resolve data pipeline issues to ensure high quality on time data for our clients. In addition, you will optimize pipeline performance and understand how our clients use their data. Key responsibilities: Monitor and manage data pipelines to ensure the timely and accurate flow of data Resolve quality checks alerts to ensure the accuracy, completeness, and consistency of data Monitor and optimize data pipeline performance to meet and exceed established service level agreements (SLAs) Collaborate with data engineering, data stewards, data owner teams to implement improvements in data quality processes and data pipeline performance. Implement proactive measures to identify and resolve data issues automatically....

About this role UC Operations Level 2 The UC Operations Level 2 team provides 24x7 Level 1-2 operational support for all voice and video systems, ensuring the highest availability for our employees worldwide. We are seeking a detail-oriented team member whose primary responsibility will be to monitor system alerts and proactively maintain the health of our communications infrastructure. Primary Responsibilities: Monitor real-time system alerts and dashboards for all voice and video platforms (Cisco VOIP, IPC Unigy Trading, Voice Recording, Call Center Systems, Video Conferencing Infrastructure). Triage, investigate, and respond to alerts, ensuring timely identification and resolution of incidents. Coordinate with external vendors and telecommunications providers (telcos) for troubleshooting, maintenance, and resolution of service impacting issues, ensuring adherence to SLAs and timely updates. Manage and resolve business as usual (BAU) incidents and service requests,...

About this role We are seeking individuals who are passionate about operational resilience and are looking to work in a dynamic environment that values proactive, innovative and pragmatic solutions. With over USD $12 trillion of assets, we have an extraordinary responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Operating in 89 offices across 38 countries, and with around 20,000 employees, BlackRock is a truly global firm that can combine the benefits of worldwide reach with local service and relationships. This role truly offers the opportunity to experience what it feels like to be part of an organization that makes a difference. For additional information, please visit the Company's website at www.blackrock.com . Organizational Overview The role will reside in the Resilience & Safety team, part of the Enterprise Services organization within the Technology...

About this role Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $9 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial...

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery , client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Client Experience Management (CEM) team sits within CX Delivery and in partnership with the Client Businesses, is...

About this role About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovation mission-critical . At BlackRock, we're not just managing data - we're shaping the future of financial technology. Position Overview We are seeking a Senior Engineer to join our Platform Engineering Cloud Managed Services team to help us design cloud platforms for mass adoption. The ideal candidate has 8+ years of platform engineering experience , including 5+ years working with cloud technologies (AWS, Azure, GCP) , with a background in software engineering. This role focuses on designing and managing multi-cloud Platform-as-a-Service (PaaS) solutions, automating infrastructure with tools like Java, Python and Infrastructure-as-Code (IaC) tools, and...

About this role At BlackRock, technology is the foundation of our business. As a VP, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. This role is ideal for a technical leader who enjoys staying close to the code, guiding design decisions, and solving complex data challenges - all while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from meticulous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Elevate your career by joining the world's largest asset manager! Thrive in an environment that cultivates positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your...

About this role You'll be joining the development team, building next-generation analytics and data visualization solutions for alternative investments. Our platform serves portfolio managers, analysts, and investment professionals, providing real-time insights into fund performance, asset valuations, and risk metrics. The backend system is a sophisticated .NET-based microservices architecture that processes complex financial data through our calculation engine, integrating with enterprise analytics platforms to deliver actionable investment intelligence. Role Overview As an Associate Software Developer, you will contribute to the design, development, and maintenance of mission-critical backend services for the platform. You'll work within a collaborative agile team, taking ownership of features from concept through deployment, while growing your technical expertise in financial technology and distributed systems. Key Responsibilities Development & Implementation (60%)...

About this role At BlackRock, technology is the foundation of our business. As a VP, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. This role is ideal for a technical leader who enjoys staying close to the code, guiding design decisions, and solving complex data challenges - all while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely...