12 senior customer success manager jobs found

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. About the Role: Aladdin Studio represents the next generation of extensibility within the Aladdin platform. It enables clients to build, integrate, and customize workflows, applications, and data pipelines on...

About this role Product Manager - Private Markets Secondaries Data & Analytics This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. About the team Preqin's L imited Partners Product Group is a cross-functional team within A laddin Product , responsible for creating innovati ve data, analytics and workflow products for our clients investing in Private Markets . We are seeking a Product Manager to join the team and work directly with a multi-disciplinary team using the latest technologies to build out secondaries data and analytics products geared to wards helping our clients make better investment decisions . Job overview Secondaries is a rapidly growing part of private markets , but still very opaque and ripe for innovation . This...

About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...

About this role We are looking for a Cyber Security Data Operations Engineer to join BlackRock's Technology & Operations organization. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk‑informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end‑to‑end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. Key Responsibilities: • Lead requirements gathering sessions and understand business priorities for design and solutioning of applications for the Cyber Security team. • Own and manage a data analytics application roadmap, and prioritization of features against business needs • Build KPIs,...

About this role Would you like to use your know-how to make a difference day in and day out at the world's largest asset manager? Look no further! BlackRock is an equal opportunity employer who value diversity in our company. We are pursuing a Vice President in Cash Operations. Come join our team and experience what it feels like to be part of an organization that makes a difference! Team Overview & Job Purpose: Cash Operations is a group of dedicated professionals who are essential to the investment process by ensuring that all BlackRock cash data is accurate for processes including investment management, analytics, compliance, and regulatory. Cash types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. Our team provides information services and solutions in support of all BlackRock and BlackRock Solutions businesses. The roles and responsibilities will include actively managing risk...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to tackle some of the world's most sophisticated problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for an Associate Software Engineer who is eager to learn, build, and grow. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, and passion while giving you the opportunity to develop technically and as an individual. With over USD $11 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being an engineer at BlackRock means you get the best of both worlds; working for one of the most sophisticated financial technology companies and being part of a software...

About this role The Global Payroll & Employment Tax function at BlackRock is a dynamic and dedicated group of professionals responsible for ensuring accurate payroll processing and tax compliance for our global employees. Our team is committed to maintaining compliance with all relevant regulations and providing exceptional service to our colleagues. We work collaboratively with various internal stakeholders to streamline operations and continuously improve our processes and value precision, efficiency, and a positive work environment. As Director, Head of APAC Payroll & Employee Payments, you will provide strategic leadership for payroll operations across multiple countries in the APAC region. You will drive transformation, ensure compliance, and deliver an exceptional employee experience through innovative processes and strong vendor partnerships. The countries in scope for this position will include India, Hong Kong, Japan, Singapore amongst many others which...

About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...

About this role Associate, U.S. Transfer Agency Oversight Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking an Associate who is curious, analytical, and passionate to become part of our team. At BlackRock, we strive to empower our employees and actively engage their involvement in our success. Experience what it feels like to be part of an organization that makes a difference. The Transfer Agency Oversight team is seeking an experienced Associate to support transfer agent operations for BlackRock Mutual Funds, Registered Alternatives, and Money Markets. The Associate will play a critical role in coordinating transfer agent activities, monitoring service levels, and supporting the development of operating models and technology solutions. This role involves close collaboration with intermediary operations teams, transfer agents, vendors, and internal partners such as Product Groups, Legal, Fund...

About this role Aladdin Business Development - Director From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in BlackRock's vital role in enhancing the quality of life for individuals. Aladdin was created early in the firm's history to ensure that the investment professionals at BlackRock have the best-in-class data, analytics, and tools to manage client assets. Twenty years ago, BlackRock made Aladdin available to other asset managers and asset owners. Today, Aladdin is relied on by approximately 55,000 investment professionals around the world. What does this mean for YOU? As a Director within the Aladdin Business Development team, you will be a leader responsible for shaping and executing our go-to-market strategy. You'll engage with senior stakeholders at prospective clients to...

About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview The Alternatives Client Services (ACS) team provides end-to-end support for BlackRock's private market investment offerings, including hedge funds, private credit, private equity, infrastructure, and real estate. This role sits within Product Lifecycle & Investor Servicing and is based in the Seattle office. As subject matter experts, ACS partners closely with the...