22 director customer success jobs found

About this role The Global Payroll & Employment Tax function at BlackRock is a dynamic and dedicated group of professionals responsible for ensuring accurate payroll processing and tax compliance for our global employees. Our team is committed to maintaining compliance with all relevant regulations and providing exceptional service to our colleagues. We work collaboratively with various internal stakeholders to streamline operations and continuously improve our processes and value precision, efficiency, and a positive work environment. As Director, Head of APAC Payroll & Employee Payments, you will provide strategic leadership for payroll operations across multiple countries in the APAC region. You will drive transformation, ensure compliance, and deliver an exceptional employee experience through innovative processes and strong vendor partnerships. The countries in scope for this position will include India, Hong Kong, Japan, Singapore amongst many others which...

About this role Aladdin Business Development - Director From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in BlackRock's vital role in enhancing the quality of life for individuals. Aladdin was created early in the firm's history to ensure that the investment professionals at BlackRock have the best-in-class data, analytics, and tools to manage client assets. Twenty years ago, BlackRock made Aladdin available to other asset managers and asset owners. Today, Aladdin is relied on by approximately 55,000 investment professionals around the world. What does this mean for YOU? As a Director within the Aladdin Business Development team, you will be a leader responsible for shaping and executing our go-to-market strategy. You'll engage with senior stakeholders at prospective clients to...

About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...

About this role Aladdin Business Development - Director From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in BlackRock's vital role in enhancing the quality of life for individuals. Aladdin was created early in the firm's history to ensure that the investment professionals at BlackRock have the best-in-class data, analytics, and tools to manage client assets. Twenty years ago, BlackRock made Aladdin available to other asset managers and asset owners. Today, Aladdin is relied on by approximately 55,000 investment professionals around the world. What does this mean for YOU? As a Director within the Aladdin Business Development team, you will be a leader responsible for shaping and executing our go-to-market strategy. You'll engage with senior stakeholders at prospective clients to...

About this role The Role We are seeking a Data Architect & Engineering Lead to drive the strategy and execution of our next-generation data platform. This leader will be responsible for designing, implementing, and managing highly scalable, high-performance data systems that power our core investment and analytical capabilities. The ideal candidate has deep expertise in distributed systems, modern cloud data architectures, and a proven track record of leading high-impact engineering teams, particularly within the financial or capital markets sector. Key Responsibilities Team Leadership & Mentorship: Lead and mentor a distributed team of data and platform engineers, fostering a culture of technical excellence, accountability, and professional growth. High-Performance Data Solutions: Oversee the design and implementation of ETL/ELT pipelines using Cloud Data warehouses like Snowflake ensuring data quality and compliance for multi-terabyte scale data...

About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....

About this role This role sits within Preqin, a part of BlackRock. Preqin is the world's leading data and insights provider for the alternative assets market . We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions and plays a key role in how Blackrock is revolutionising private markets data and technology for clients global ly. You will join the Private Markets Product group , a cross - functional team responsible for transforming how clients discover, analyse, and use private markets data through best -in-class analytics and workflows . In this role, you will work in close partnership with engineering and design teams, data research and client-facing teams to drive the direction and delivery of client-facing analytics products at the core of BlackRock's private markets offering. Key responsibilities include: Owning the product roadmap for your area, spanning...

About this role About Hyperion Hyperion is BlackRock's strategic platform for AI-enabled processing of unstructured data, in particular related to Private Markets. The platform enables internal and eventually external customers to build data processing workflows. The goal is to automatically process millions of documents, news articles, and websites every day by leveraging the latest technology for workflow orchestrations and AI data processing. Role Overview You will join BlackRock's Private Markets Data Engineering organisation, leading the development of the Hyperion platform. Y ou will lead the team that design s , build s , and operate s a scalable, production-grade platform in close alignment with other leaders of the project as well as leaders of other areas of BlackRock. Key Responsibilities Own senior technical leadership and architectural direction for the nascent Hyperion platform, i.e., making strategic trade-offs, solve complex...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to tackle some of the world's most sophisticated problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for an Associate Software Engineer who is eager to learn, build, and grow. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, and passion while giving you the opportunity to develop technically and as an individual. With over USD $11 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being an engineer at BlackRock means you get the best of both worlds; working for one of the most sophisticated financial technology companies and being part of a software...

About this role The VP AI Data Engineering Lead operates at the intersection of strategic influence, team leadership, and delivery excellence - playing a defining role in how AI-powered data and knowledge products are conceived, designed, and executed across the organization. He/She/They lead a multi-team organization of AI agent engineers and data scientists - setting technical and delivery direction, building the team's capability, and holding accountability for the production systems powering the commercialized knowledge products. He/She/They function as the most senior bridge between Product Management leadership, business functional stakeholders, and AI engineering - bringing the technical depth and strategic breadth to influence product vision while holding firm accountability for engineering delivery outcomes across multiple squads. He/She/They sets the organizational standard for how product intent gets translated into technical reality, establishing engineering...

About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...

About this role Associate, U.S. Transfer Agency Oversight Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking an Associate who is curious, analytical, and passionate to become part of our team. At BlackRock, we strive to empower our employees and actively engage their involvement in our success. Experience what it feels like to be part of an organization that makes a difference. The Transfer Agency Oversight team is seeking an experienced Associate to support transfer agent operations for BlackRock Mutual Funds, Registered Alternatives, and Money Markets. The Associate will play a critical role in coordinating transfer agent activities, monitoring service levels, and supporting the development of operating models and technology solutions. This role involves close collaboration with intermediary operations teams, transfer agents, vendors, and internal partners such as Product Groups, Legal, Fund...

About this role EMEA Head of Commercialization - Citi Portfolio Solutions powered by BlackRock (CxB) Team Overview Citi Portfolio Solutions Powered by BlackRock (CxB) combines the strategic advisory of a leading global bank with the investment management and technology strengths of one of the world's preeminent asset managers. As investor appetite grows for custom built, whole portfolio solutions, BlackRock continues to invest in our global investment platform to stay at the forefront of clients' evolving needs. Separately Managed Accounts (SMAs) are poised to be a critical growth engine for discretionary wealth in EMEA, and this MD/Director role will be responsible for driving adoption, scale, and sustained commercialization of CxB. The EMEA Head of CxB Commercialization is a senior regional leadership role responsible for driving adoption, scale, and sustained commercialization of Citi Portfolio Solutions powered by BlackRock (CxB). The role partners closely with...

About this role About Quantitative Analytics Engineering BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management, and advisory services to institutional, intermediary and individual investors around the world. Besides offering a range of investment solutions - from fundamental and quantitative active management approaches to highly efficient indexing strategies - BlackRock also provides direct access to its market leading analytic models by onboarding clients to its Aladdin Platform, an end-to-end portfolio management software solution. The Investments and Trading Engineering (ITE) team builds and delivers Aladdin's industry-leading risk management, portfolio management, compliance and trading capabilities. Within ITE, Quantitative Analytics Engineering (QAE) is a global team of quantitative developers responsible for the implementation of security valuation, portfolio risk, liquidity...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and...

About this role Role Overview: We're seeking a Site Reliability Engineering (SRE) Lead to design, build, and maintain resilient, high-scale systems supporting BlackRock's Private Markets platform. In this hands-on leadership role, you'll apply deep engineering expertise to solve complex challenges, guide a global team, shape technical direction, and communicate effectively with senior stakeholders-ensuring the reliability of mission-critical systems that power private market investment workflows and decision-making. You will drive the adoption of AI-driven solutions to accelerate incident detection and triage, reduce toil, improve forecasting and capacity planning, and strengthen end-to-end observability and resilience. Role Responsibilit ies Take ownership of project priorities, deadlines and deliverables using Agile methodologies, with clear outcomes around reliability automation and AI-enabled operations Understand and refine business and functional...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. About the Role: Aladdin Studio represents the next generation of extensibility within the Aladdin platform. It enables clients to build, integrate, and customize workflows, applications, and data pipelines on...

About this role About Preqin This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. You will be joining the world's leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities. Job Overview This is a leadership role in our Fund Manager Data team. This role will oversee and manage Preqin's Fund Manager data sets, which includes ensuring the coverage of the alternative assets industry is accurate,...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. For additional information, please visit the Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. For additional information, please visit the Company's website at www.blackrock.com | Twitter: @BlackRock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock Our mission is to create a better financial future for our clients. We are a diverse bunch of...