224 client service associate jobs found

About this role BlackRock is a global investment management firm dedicated to helping people build better financial futures through investing and financial technology. Entering 2026, BlackRock manages approximately $14 trillion in assets under management , reflecting the trust clients place in our scale, expertise, and long‑term perspective. Our combination of investment insight and technology-powered by Aladdin-positions BlackRock to help clients navigate change and unlock opportunity in an evolving global economy. Client Services & Solutions (CSS) is a global, horizontal organization focused on delivering seamless, end‑to‑end client experiences by aligning service delivery, digital capabilities, and operational execution across the client lifecycle. Its purpose is to simplify client journeys and deliver consistent, scalable outcomes for both BlackRock and Aladdin clients. Client Service Officer Role: Build relationships, foster connectivity & manage...

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role The Client Experience Management (CEM) team sits between the Client Business and functional teams across Technology & Operations, acting as a client's central point of contact for day‑to‑day servicing, inquiries, and issue resolution. The team partners closely with Client Business colleagues to ensure client servicing needs are clearly understood and delivered through effective coordination with internal partners. CEM also plays a key role in evolving BlackRock's operational service model in line with client expectations and industry trends, with a focus on scalable, digital‑first solutions that support outstanding client experience. Client Experience Delivery Team Overview The Client Experience Delivery (CXD) team is a core pillar within BlackRock's Client Service and Solutions organization, responsible for delivering a consistent and high‑quality onboarding and servicing experience to institutional clients across the client lifecycle. As an Associate,...

About this role Business Description: As the leading investment and risk manager, BlackRock is committed to providing exceptional service to its clients. As our business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing outstanding client service. The Client Experience Delivery - Client Experience Management (CEM) team works with the BlackRock Client Business to ensure that the operational needs of our clients are understood and aligned with the operational teams across BlackRock. You will work with our clients, supporting a variety of servicing inquiries and operational functions. We are the first line of operational / business liaison service and support for our clients, and Client Business teams covering BlackRock's offshore funds (Luxembourg) and Taiwan onshore funds, ETFs and DIA (Discretionary Investment...

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery , client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Client Experience Management (CEM) team sits within CX Delivery and in partnership with the Client Businesses, is...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. P DS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business , which comprise s over 1, 5 00+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education We are looking for p rocess d riven d ata Analysts with financial and client relationship background to work within the data governance team processing, analyzing, validating and reviewing financial information submitted to a large provider of risk finance in Luxembourg. Our client enhances the lending capacity of financial intermediaries and stimulates bank lending to SMEs and...

About this role The Aladdin Product Group develops and supports every facet of BlackRock's information system's needs. Our global teams perform a wide variety of activities, from maintaining system stability to growing the features and functionality of our state-of-the-art trading and asset management platform, Aladdin. The breath of our responsibilities calls for a diverse range of expertise. Team Overview The Aladdin Product Group, Post Trade Applications team provides technology solutions to support investment accounting, performance measurement, cash, asset reconciliation, Derivatives & Client Reporting. The team is responsible for a suite of applications including performance calculation engines, client and ad hoc reporting systems, reconciliation and data publication tools. Job Purpose Build Out Commercial Capabilities for Client Reporting Production on Aladdin Responsibilities include : 80% development of strategic systems around the Client Reporting...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $14 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team overview The Alternatives Client Services (ACS) team delivers end-to-end support for BlackRock's privately placed alternative offerings, including hedge funds, fund of hedge funds, private credit, private equity, special opportunities, and real asset funds. This role will be focused on Product Lifecycle & Investor Servicing for Hedge Funds. Acting as subject matter experts,...

About this role Join BlackRock as an Associate supporting real-time trading operations within our fast-growing Aladdin Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team. You'll collaborate with product and engineering teams to resolve complex technical issues, drive platform stability, and shape the future of trading support through strategic tooling and partnerships. Key Responsibilities Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues. Serve as a subject matter expert (SME), owning issues end-to-end-including follow-ups, recurrence prevention, and proactive monitoring of trading environments. Develop and maintain a data monitoring layer to enable data-driven client education and engagement. Collaborate with users to understand trading workflows and deliver timely, effective solutions....

About this role Join BlackRock as an Associate supporting real-time trading operations within our fast-growing Aladdin Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team. You'll collaborate with product and engineering teams to resolve complex technical issues, drive platform stability, and shape the future of trading support through strategic tooling and partnerships. Key Responsibilities Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues. Serve as a subject matter expert (SME), owning issues end-to-end-including follow-ups, recurrence prevention, and proactive monitoring of trading environments. Develop and maintain a data monitoring layer to enable data-driven client education and engagement. Collaborate with users to understand trading workflows and deliver timely, effective solutions....

About this role Team Overview BlackRock Data Services (BDS) is entrusted with maintaining all data integral to the investment decision process, for BlackRock the Investment Manager and its BlackRock Solutions (BRS) business, in our proprietary Aladdin® end-to-end investment platform. BDS closely partners with teams, such as Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others, to ensure their business data needs are met accurately, timely, and efficiently. The BDS philosophy is anchored on BlackRock's cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, and the unified purpose of One BlackRock. Through that lens, we seek to build value for our clients by understanding their needs, the markets, and using technology to build best in class solutions. BDS has presence across 12 offices in 8 countries, servicing more than $17 trillion in AUM on Aladdin for BlackRock...

About this role The role requires a detailed technical understanding of Private Equity funds, and the specific intricacies required in preparing financial statements, computing carry, private equity equalization and late closing interest. The role also requires detailed knowledge, through direct working experience, of waterfalls, IRR and other performance metrics ( e.g. MoiC, DPI, TERs). The successful candidate will have extensive experience in preparing periodic and annual audited GAAP based financial statements specifically for Private Equity funds. What you'll be doing: Prepare and review quarterly management accounts for client private equity funds. Lead general client reporting requirements, understanding the structure of the existing reports and client service level standards and key performance indicators (KPIs). Compute carry, equalization and late closing interest for funds administered. Prepare and review waterfall calculations. Maintain and...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role BlackRock's SMA Solutions business is seeking a Separately Managed Account (SMA) Portfolio Manager to work within the dynamic and fast-paced environment of our Core PM SMA Team in the Princeton office. As a Portfolio Manager, you will build relationships internally with teammates, Trading Desks, Operations, and the Sales organization as well as externally with clients and Financial Advisors by helping to leverage an evolving operating model at the center of an established and rapidly growing business. On a day-to-day basis, you will actively deliver a broad set of separately managed account investment solutions across...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world. With a collaborative team of over 400 members, we, Provide...

About this role About this role BlackRock Private Markets BlackRock's global private markets business includes the firm's investment capabilities across Private Equity, Real Estate, Infrastructure, Private Credit, and Multi-Alternatives. BlackRock Private Markets currently manages over $420 billion in total assets and client commitments, with a team of over 1,500 professionals across BlackRock's global teams, including 50+ offices with private markets capabilities, to deliver consistent returns over the long term. Team Overview Alternatives Client Platform ("ACP") is a team with over 60 employees across several offices who support the coordination and administration of investor communications and collateral, programmed to ensure a best-in class client experience for BlackRock's Private Markets investors. This team is responsible for a wide range of activities, including the production of client and fund reports; marketing collateral and presentations; maintaining...

About this role The Private Data Service ( P DS) team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data , and is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for implementing and supporting our Aladdin clients, sales, and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are looking for Process - Driven Data Analysts with a strong financial background to join our data governance team. Our client enhances the lending capacity of F inancial I ntermediaries and stimulates bank lending to small and medium sized enterprises by providing guarantees that encourage increase lending volumes. Financial I ntermediaries include institutions specializing...

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals . About Client Experience Client Services & Solutions is comprised of Outsourced Platform Services and Client Experience Delivery teams (CXD). Our mission within the Client Service and Solutions organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. CXD is responsible for the delivery of all elements of client experience, including onboarding, contracting, and ongoing client servicing, combining client-facing and operational teams across EMEA with primary locations in Edinburgh, London, and Budapest. Team Overview The Contracting team partners closely with Relationship Managers, Client Service Officers,...

About this role Associate, Relationship Manager (Fund Managers ) | GP Engagement Manager | (Associate) Role Description Private Data Services team is seeking an engagement manager with a financial background to work closely with General Partners (GPs) in the service provision to our clients. The GP Engagement Manager will be responsible for building and managing relationships with GPs to enable stronger service delivery to clients globally. In developing these partnerships, the GPEM will also ensure broad awareness of our products within the industry. Private Data Services team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for...

About this role APAC Institutional Client Business (ICB) is responsible for understanding the overall strategic, investment and risk management needs of the largest Institutions and translating these into commercial opportunities for our business. The team works with a wide range of clients including sovereign wealth funds, public and corporate pension funds, insurers, and banks, to offer the full range of BlackRock products and solutions. We partner with clients to build bespoke solutions that meet their specific needs, backed by our market-leading in-house technology and risk analytics. The team is based across APAC in Hong Kong, Singapore, Taiwan, China, Australia, South Korea and Japan, and works closely with colleagues around the globe to deliver the best of BlackRock to APAC Institutional investors. This position offers the candidate the opportunity to be part of a dynamic business development team. We are seeking an energetic sales / relationship management professional...

About this role As an Associate within the FAIR team, you will be part of a high impact team focused on delivering exceptional analytical reports. This team's work focuses on analysing and recalculating fees and expenses relating to private equity and other alternative investments and providing insight to our LP clients regarding the expense structures of their investments. You will be responsible for providing post investment due diligence services through examining financial data that provides our clients insight into their management fee, expense, and carried interest structures. If you are an experienced fund accountant, auditor, or financial due diligence professional who appreciates the nuances of private equity agreements, complex legal agreements, and financial structures - FAIR is the place for you. As an Associate, you will have the ability to add value across multiple clients within the FAIR team, enabling you to gain a deep perspective and awareness of the wider...