13 customer service associate jobs found

About this role Are you a Derivative Operations professional searching for an exciting, challenging, multi-faceted leadership opportunity with the world's largest asset manager? Do you pride yourself on building positive relationships, leading and developing hardworking teams and elevating performance? Look no further! BlackRock is pursuing an Associate to become a part of our team. We recognize that strength comes from diversity, and will embrace your rare skills, eagerness, and passion while giving you freedom to grow expertly and as an individual. BlackRock's Derivative Operations is a distributed team dedicated to providing outstanding operational support across the organization with a client-centric focus. The group manages the post trade lifecycle for cleared derivatives and collateral management. It plays an integral role within the organization interacting with multiple internal partners and external parties including OTC counterparts, futures and derivative clearing...

About this role BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and...

About this role Associate, Portfolio Analytics & Reporting (Private Credit) Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital...

About this role Associate, Portfolio Analytics & Reporting (Private Credit) Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate, DevOps Engineer Location: 400 Bellevue Parkway, Wilmington DE 1989 Job Duties: Provide ongoing operational support for the Aladdin infrastructure production environment, ensuring high availability for batch and interactive applications using tools like Autosys, Kafka, and Kubernetes. Manage pre-production environments and developer support during US hours, leveraging Linux administration and scripting (Shell, Python, Perl). Identify and implement process improvements for pre-production support, releases, production syncs, and environment stability using ServiceNow, Cutover, and automation frameworks like Ansible, Chef, and Jenkins. Perform root cause analysis and system performance diagnostics using monitoring tools such as Grafana and Prometheus. Collaborate with development teams and application owners to debug applications written in Java, Python, or Perl. Communicate clearly and...

About this role Role Responsibilities Take ownership of project priorities, deadlines and deliverables using Agile methodologies Understand and refine business and functional requirements. Hands on approach to getting work done, this will be a role that requires a "roll your sleeves" up mentality Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others. Drive priority setting of the engineering teams Improve Engineering culture by encouraging continuous focus on reliability across the entire application lifecycle Proactive participant in architectural and design decisions Design and implement end-to-end monitoring solutions for Application and Infrastructure components, based on cutting edge SLO-based telemetry tools Drive the engineering of capacity management and demand forecasting solutions Act as a culture carrier and leader, passing on SRE knowledge and best practices to the engineering...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovation mission critical. At BlackRock, we're not just managing data - we're shaping the future of financial technology. The Team The Database Hosting Team, part of Platform Hosting Services under Aladdin Platform Engineering, is responsible for the reliability, stability, and performance of BlackRock's financial systems. We operate globally, delivering engineering and operational excellence across: OLTP and OLAP systems for transactional and analytical workloads Data warehousing and distributed platforms for large-scale processing Replication and high availability solutions ensuring resiliency and business continuity Role & Strategic Impact As an Associate in Database Hosting,...

About this role Introduction to Multi-Asset Strategies & Solutions The Multi-Asset Strategies & Solutions (MASS) team is the investment group at the heart of BlackRock's portfolio construction, asset allocation, and active management ecosystem. MASS draws on the full toolkit of BlackRock's index, factor, and alpha-seeking investment capabilities to deliver precise investment outcomes and cutting-edge alpha insights. MASS constructs active asset allocation strategies and whole portfolio solutions across a wide spectrum of commingled funds, separate accounts, model portfolios, and outsourcing solutions in the wealth and institutional channels. Currently, MASS manages over $1 trillion in assets and has a strong presence in the United States, Europe, and Asia Pacific region. MASS is committed to attracting, developing and retaining a diverse and inclusive workforce. We are passionate about creating and promoting an environment where all employees are valued and respected....

About this role About BlackRock CCB Wealth Management Limited: BlackRock's purpose is to help more and more people experience financial well-being and the firm has a long history of investing in and serving investors in China. BlackRock aspires to become the leading global asset management firm operating in China and is committed to contributing to the long-term development of the local asset management industry. BlackRock CCB Wealth Management Limited (China WMC) - a Shanghai-based joint venture between BlackRock, China Construction Bank and Temasek - aims to deliver investment excellence by offering customer-centric, diversified and innovative wealth management products and solutions to help Chinese people secure a better financial future and retire with dignity. Role Description The role will be responsible for driving the broad activities of product team within WMC. Core to the role is an ability to create and articulate strategic plans relating to existing and...