2 peer support specialist jobs found in Wilmington, DE

About this role The Client Experience Management (CEM) team sits between the Client Business and functional teams across Technology & Operations, acting as a client's central point of contact for day‑to‑day servicing, inquiries, and issue resolution. The team partners closely with Client Business colleagues to ensure client servicing needs are clearly understood and delivered through effective coordination with internal partners. CEM also plays a key role in evolving BlackRock's operational service model in line with client expectations and industry trends, with a focus on scalable, digital‑first solutions that support outstanding client experience. Client Experience Delivery Team Overview The Client Experience Delivery (CXD) team is a core pillar within BlackRock's Client Service and Solutions organization, responsible for delivering a consistent and high‑quality onboarding and servicing experience to institutional clients across the client lifecycle. As an Associate,...

About this role Aladdin Data platforms and services are designed to deliver industry leading investment data and risk analytics content to the Aladdin community, including BlackRock as the largest client . The primary users include investors, risk managers, compliance officials, investment operation s and technology teams for broader organization applications . We are proud to supply the data products and solutions to meet the evolving needs of portfolio management , risk and performance analysis, investment compliance, regulatory reporting, client reporting and beyond. Our Data Implementation s team of data implementation specialists cover s end-to-end Aladdin data flow s from vendor and client input data sets to security, portfolio, benchmark, and financial analytics output data for new and expanding Aladdin client s. T he team works directly with clients and Aladdin Client Transformation specialists to understand client dependencies, business objectives and custom...