26 client support associate jobs found in San Francisco

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role We are seeking a highly quantitative and motivated Associate to join the Quantitative Investment Solutions (QIS) team, a specialized unit within Aperio Portfolio Management, operating under BlackRock's SMA Solutions business. QIS is responsible for driving strategic product innovation, developing tax-managed investment strategies, and advancing quantitative research. The team spearheads the creation of cutting-edge tax-advantaged solutions, encompasses direct indexing, active long/short, option overlays, factor tilts, concentration management and more. QIS also plays a pivotal role in client engagement and internal...

About this role Technical Relationship Manager, Aladdin - Vice President or Associate Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant,...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About This Role We're looking for a talented, hands-on, self-driven integrations developer to join a strong growing Salesforce technology team . In this role you will be responsible to design and implement solutions within the Salesforce platform, with a focus to build custom reusable web components and integrations. You will serve as a lead in a multi-functional team that addresses strategic business initiatives involving customer relationship management, client onboarding, investment operations and servicing workflows. Key Responsibilities Collaborate with Product Managers and cross-functional teams to understand business...

About this role This role will be a key member of the BlackRock Multi-Asset Strategies & Solutions - Custom Models Solutions team. The team works alongside Portfolio Managers and focuses on commercializing model portfolios for Financial Advisors and their clients. The widespread adoption of Model Portfolios is one of the most significant evolutions in the Wealth Management industry over the last decade! As the industry drives towards greater simplicity, clarity, cost efficiency, and goals-based financial planning, the Custom Models Solution Business (CMS) is uniquely positioned to support advisors and accelerate the adoption of model portfolios. Through CMS, advisors can tap into BlackRock's industry leading model portfolio investment framework to build a differentiated suite of custom model portfolios tailored to the needs of their business. This role is an opportunity to join a high growth, multi-billion-dollar business and a dynamic team in a fast-evolving market. It...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from meticulous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview BlackRock Global Markets and Index Investments (BGM) brings together BlackRock's Index Investments, Cash Management, Global Trading, ETF Markets, Securities Lending, and Financing & Financial Resource Management businesses....

About this role About BlackRock SMA Solutions: At BlackRock SMA Solutions, our strategies are designed to put our clients' and their clients' interests at the center of our investment advice; to minimize costs and taxes; and to incorporate each client's unique values-aligned preferences into their investment portfolio. Offering a full suite of tools for our clients, from direct-indexing to active equity and fixed income strategies-with evolution a constant part of our game. As a business, we are fast-growing and our systems need to grow along with it. We are looking for engineers who like to innovate and seek complex problems. We recognize that strength comes from teams with a variety of perspectives, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. Engineers looking to work in the areas of orchestration, data modeling, data pipelines, APIs, storage, distribution, distributed...

About this role We are seeking an Application Production Support Engineer to support and operate critical developer platform services. This role is operations and support focused and is not a software development position . The successful candidate will play a key role in ensuring platform stability, rapid incident resolution, and continuous improvement of our support and operational processes. Key Responsibilities: Production Support & Operations Provide day‑to‑day production support for core developer platform services, including artifact management, CI/CD tooling, build systems, and release pipelines Triage, troubleshoot, and resolve platform incidents and service degradation in partnership with engineering teams Act as a point of escalation for complex platform issues, ensuring timely resolution and clear communication to stakeholders Participate in on‑call or support rotations as required Reliability & Continuous Improvement Analyze recurring...

About this role What team will you be on? You will be part of the Exchange Traded Funds (ETF) Systems Development team, which is part of the wider global ETF technology team responsible for building the software systems used by our clients to buy and sell ETFs. We are building an Angular based single page web application designed to support the future growth of this high-profile business area. We are closely aligned with our Portfolio Managers and the Global Markets team to ensure we are delivering maximum value for the firm as we deliver on this multi-year transformation. We are proud of our track record of delivery while focusing heavily on software quality, scalability and automation. Why is your role important? ETF's are a huge growth area and Blackrock is heavily invested in the ETF business. It is a central pillar of our goal to allow more people to experience financial wellbeing. This role is directly connected to that vision and presents a significant opportunity to...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role: At BlackRock SMA Solutions we are obsessed with our clients: we put them front and central to everything we do. The focus of this role is to contribute to the BlackRock codebase, collaborate with users to identify their needs, and help them to be more efficient. Our platform is called Arya and is based on a microservices architecture with our web application as the interface with users. The web application is built using React and our microservices are written in Python. Therefore, you can expect a lot of Python and Typescript programming. We practice agile software development and work in two-week sprints. This role will...

About this role Understanding and managing risk is the cornerstone of BlackRock's approach to responsible investing. The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. Our mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenges to drive better business and investment outcomes. RQA promotes BlackRock as a leader in risk management by providing independent top-down and bottom-up oversight to help identify investment, counterparty, operational, regulatory, technology, and third-party risks. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of inclusion which encourages teamwork, innovation, diversity, and the development of our future leaders. We actively engage in discussions on...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role As an Associate Salesforce Product manager you will be responsible for capturing actionable functional user stories and running product backlog that drives our Salesforce Platform. The successful candidate will work closely with internal teams to ensure the platform is leveraged to its full capabilities as well as gather requirements, identify enhancements based on feedback and customer needs, troubleshoot, and resolve issues for users, collaborate with internal teams and vendors to design and develop new enhancements, and support implementation and change management efforts. In addition, the role will oversee parts of...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role This position plays an important role in developing and maintaining our investment technology base and delivering new platform functionalities. You'll be responsible for developing, maintaining, and executing tests for the various Salesforce UI and automation flows for which SMA Solutions are responsible. You will also be expected to monitor/support our existing automated processes along with the rest of the Salesforce QA Team. Key Responsibilities Design, develop, and maintain automated test scripts for Salesforce applications using approved automation tools and frameworks. Develop and execute test plans...