Mar 18, 2026
Apex Systems, Inc.
Job#: 3026468
Job Description:
Responsibilities: * Serve as "service owner" for assigned IT services as provided by the End User Services team * Troubleshoot and resolve escalated support issues related to assigned IT services * Coordinate cross-functional troubleshooting as required and follow up to ensure resolution * Establish and follow standard change management procedures for assigned IT services * Consistently follow established IT service management best practices and documented procedures * Serve as primary administrator of our Active Directory and O365 objects for proper user and IT management * Test and implement changes to our network and product line environments. * Serve as primary administrator for Titan America's Mobile Device Management (MDM) system as part of our O365 management * Ensure that master data sets are communicating error free and data connectors are working correctly (e.g. location and user lists) * Develop...
Professional Diversity Network
Norfolk, VA, USA
