5 senior customer success manager west jobs found in New York

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Overview Global Infrastructure Partners is seeking a Head of AI Enablement to lead the practical deployment of AI across GIP's investment, capital formation and fund operations. The role will focus on prioritizing high-impact use cases, standardizing tools, embedding AI into repeatable workflows, coordinating with BlackRock capabilities, managing pilots and vendors, improving adoption, driving training and measuring business impact as well as cost. GIP has already established a meaningful foundation; the role's mandate is to move the organization from experimentation to scaled, governed, high-impact usage. Strategic Mandate Increase AI usage, proficiency, and consistency across GIP through training, support and standardization Prioritize use cases with outsized impact across investment underwriting, capital formation and fund operations. Interface with model and application layer tool providers Create competitive advantage from proprietary data,...

About this role About BlackRock Solutions BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform, Aladdin®, which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for clients with portfolios totaling over $20 trillion . Our diverse client base includes external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of BlackRock's long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. About Aladdin Client Engagement Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. The team is responsible for maximizing the value of the Aladdin product through engagement, education, and close...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Responsibilities: The Data Governance Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete, and timely data. As a member of Third Party Oversight team within...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Sitting at the intersection of business and technology, the Aladdin Product Management team partners closely with engineering, research, and client-facing teams to design and deliver products that shape financial markets. About the Role: As a Director on the Studio Developer team, you will operate as an enterprise leader responsible for setting product strategy, driving cross-platform outcomes, and ensuring delivery at scale. You will lead Studio Developer, Aladdin's platform for extending and automating workflows, shaping how users build, adapt, and run custom workflows in a governed, enterprise-ready way, while leading large, complex...