11 customer operations jobs found in New York

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role Your team The Database Hosting team sits within Aladdin Engineering and is responsible for building and running resilient, secure, and high-performing database platforms that underpin BlackRock's investment and risk technology ecosystem. We operate critical, enterprise-scale data services that power global workflows for internal users and institutional clients. We are globally distributed and operate in a follow-the-sun model, partnering with application engineering, infrastructure, cyber, and risk stakeholders to deliver world-class reliability and service management across on-prem and cloud environments. Your role and impact You will help set the strategy and execution agenda for database platform engineering and operations, ensuring BlackRock's most critical data services meet the highest standards for availability, performance, resiliency, and security. You will partner with global engineering and operations teams to deliver operational excellence for...

About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. About this Job Mondelez International is hiring a Senior Manager - IAM Platform Lead (Authentication & External Identity Management) Location: Fully remote within the United States Role Overview We are seeking a Senior Manager - IAM Platform Lead (Authentication & External Identity Management) to lead the strategy, engineering, and lifecycle management of enterprise authentication platforms within our global Identity and Access Management (IAM) organization. Operating within a product operating model , this role owns the e nterprise authentication, federation, and external identity platforms end-to-end , including strategy, roadmap, architecture, engineering delivery, resilience, and governance. The platform enables secure workforce, partner, and external access...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...

About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...

About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...

About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....

About this role Business Unit Overview: BlackRock Finance consists of finance professionals in disciplines including Financial Planning & Analysis (FP&A), Treasury, Tax, Finance Controls, Sourcing and Vendor Management, Finance Platform Support and Controllers. Treasury Accounting, which is included within Controllers, is a team with presence in Atlanta, Mumbai, and New York, responsible for corporate investment accounting activities globally. Job Purpose/Background: The Investment Accounting Team is responsible for the monthly accounting and reporting of BlackRock's corporate investment portfolio, derivatives, fund consolidations, minority investments, and external debt. The Vice President will lead the day-to-day product and minority investment accounting, including the preparation of supporting schedules used for the Firm's 10-Q/10-K disclosures. Key Responsibilities: Integration of new business to smoothly onboard investments to the team's...

About this role About This Role We are looking for an experienced Salesforce Administrator to join our team at BlackRock. As a Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and support of Salesforce platform in a multi-org environment. You are expected to work closely with cross functional stakeholders to identify business needs and provide configuration solutions using Salesforce features and functionalities. To be successful in this role, you need to have a passion in building solutions leveraging Salesforce platform and be hands on with declarative tools, specifically flows, process builders, custom app setup, user setup, and managed package apps Key responsibilities All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval...

About this role Team Description: Over half of the assets that BlackRock manages are related to retirement - our firm has a special responsibility for enabling better retirement for all. BlackRock's Retirement Solutions (RS) team sits within BlackRock's Multi-Asset Strategies & Solutions (MASS) business, the investment group at the heart of BlackRock's portfolio construction, asset allocation and active management ecosystem. The RS team is the engine that serves our global retirement business as the center of lifecycle investing, bringing together expertise in strategy, research, portfolio management and technology and is trusted with $635B in client assets as of June 2025. We are a global team with individuals based in San Francisco, New York, Atlanta, Chicago, London, Budapest, and Gurgaon. Our flagship product, LifePath, was the industry's first target date fund (TDF) invented in 1993. Since then, our culture of innovation continues to this day with the recent...