46 client service associate jobs found in New York

About this role Join BlackRock as an Associate supporting real-time trading operations within our fast-growing Aladdin Trader business. This is a unique opportunity to elevate the user experience and support model as part of the Aladdin Client Experience team. You'll collaborate with product and engineering teams to resolve complex technical issues, drive platform stability, and shape the future of trading support through strategic tooling and partnerships. Key Responsibilities Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues. Serve as a subject matter expert (SME), owning issues end-to-end-including follow-ups, recurrence prevention, and proactive monitoring of trading environments. Develop and maintain a data monitoring layer to enable data-driven client education and engagement. Collaborate with users to understand trading workflows and deliver timely, effective solutions....

About this role BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of March 31, 2018, the firm managed approximately $6.317 trillion in assets on behalf of investors worldwide. Team Overview Index and Data Solutions (IDS) provides relationship management, operations management and vendor risk management for all index and market data services in use by the firm. The mission of IDS is to deliver the industry expertise, strategic partnership and timely execution of index and market data solutions that are critical to BlackRock's growth. The team is divided into three key areas: The Relationship Management team is responsible for engaging with key internal stakeholders to ensure consistent alignment with business strategy so that we can provide the best index and market data solutions while optimizing costs and average time to market...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...

About this role Preqin Client Experience Preqin Client Experience, part of the Preqin Client Success organization within the Aladdin Client Business, is dedicated to maximizing product value and delivering a high-quality client experience. Our teams serve as consultative domain experts who shape client workflows and drive adoption of Preqin's solutions across their organizations. We partner closely with Client Engagement, Product, Data, and the broader Aladdin ecosystem to deliver a cohesive, high‑quality client experience that reflects BlackRock's commitment to operational excellence, innovation, and client centricity. Job Overview The Associate, Preqin Client Experience plays a critical role in shaping how clients leverage Preqin's data, insights, and products. This is a consultative expert position-responsible for advising clients on private markets datasets, supporting workflow optimization, and expanding Preqin's footprint within their organizations. You will build...

About this role About This Role The Aladdin Client Business is growing rapidly, with the volume of new client deals growing each year. We are at the next phase of our growth and are evolving into a business with multiple new product launches. Successful candidates will join in our efforts to help our clients onboard the world's leading end-to-end operating system to manage investment portfolios and transform their business. We are looking for a candidate to join us in an Associate role within the Aladdin Client Transformation team with 3-5 years of relevant work experience. Your Team The Aladdin Client Transformation Implementation Operations practice is responsible for the installation and deployment of Aladdin, eFront and related products and services, globally. Aladdin and eFront implementations are high-profile initiatives that provide team members with significant client exposure and play an active role in redefinition of investment organizations. A typical...

About this role Business overview BlackRock's Financial Institutions Group (FIG) develops and fosters connectivity and drives business outcomes with insurance companies by leveraging insurance expertise, a global platform, and BlackRock's leading capabilities in asset management, markets advisory, and risk technology. BlackRock is the largest and leading 3rd party manager of insurance assets in the world, and the insurance practice is a strategic focus at BlackRock. The FIG team oversees relationships with over 400 insurance companies globally, covering over $600 billion of invested assets across public and private fixed income, equity and multi-asset investment strategies. The FIG team's specialization and focus on insurance promotes a solutions-oriented approach to meeting the unique needs of insurance companies and the insurance industry broadly. We pride ourselves on being creative and solutions-oriented in delivering BlackRock's platform to a sophisticated client base,...

About this role Team Overview The Insurance Solutions Group provides a wide range of advisory, portfolio construction, capital formation and whole portfolio solutions to insurers globally. Within the Insurance Solutions Group, the Insurance Advisory & Insurance Investment Solutions ("IA&IIS") team is a group of insurance specialists with diverse backgrounds from asset management, investment banking, insurance, and consultancy. A key focus of the team is engaging with insurance clients to help solve their most complex asset allocation, portfolio construction, risk, and capital management challenges. This work also requires the team to develop bespoke modelling and analytical capabilities, both independently and leveraging the broader BlackRock analytical platform. We use our collective insurance, analytics, and investment expertise and experience to deliver effective investment propositions that address the needs of our insurance clients. Responsibilities...

About this role Business Unit Overview: BlackRock Capital Markets (BCM) is a single center of excellence across sourcing, co-investment, corporate solutions and financing for the firm. It is a holistic, comprehensive investment platform that provides solutions across the capital stack. BCM helps to deploy public and private capital in active portfolios across the BlackRock platform. Role Overview: BlackRock is seeking an Associate in the Leveraged Finance Capital Markets business. The associate, based in New York, will be responsible for executing and managing the new issue process across Leveraged Loans and High Yield bonds. The ability to multi-task in a fast-paced environment is essential. The role will require daily communication with sell-side capital markets and sales professionals as well as regular dialogue with certain key BlackRock investment teams. The ability to build relationships and trust with these groups will be essential. Responsibilities:...

About this role BlackRock's Americas Client Business (ACB) is seeking a high-energy, self-motivated Associate to join a central Business Management & Strategy role. This position sits within ACB's scaled functions team and is designed to support a mix of business management, strategic planning, and execution work across the Americas Client business. In this role, you will partner with stakeholders and leaders across ACB's businesses - including including US Wealth Advisory, Americas Institutional, Defined Contribution, Canada, and LatAm - to help drive planning, performance analysis, operating discipline, and strategic initiatives across the region. The role involves close collaboration with partners across Distribution, Product, Finance, Marketing, Corporate Development, Technology & Operations, and other functions, with strategic support in Retirement / Defined Contribution priorities and related cross-business opportunities. Responsibilities Support business...

About this role Associate, Snowflake Data Engineer - BlackRock Transformation Office About BlackRock Transformation Office (BTO) BlackRock Transformation Office (BTO) is a global group of change professionals that deliver strategic transformation to help make BlackRock greater than the sum of its parts. We drive 1BLK outcomes by continuously connecting, and being students of, the firm's people, processes, and technology. We are a versatile team made up of individuals with varied experiences and backgrounds motivated by the challenge of finding solutions which benefit BlackRock and our clients. In BTO, we pride ourselves on developing our people, improving leadership and delivery skills, and broadening firm and industry knowledge. Projects and roles are assigned not just based on successful delivery, but also on individual development objectives and career aspirations. Job Description The Snowflake Developer will be responsible for designing, developing, and...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $11 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of a software development team...

About this role Business Unit Overview: Blackrock's Compliance Department protects Blackrock's reputation and provides client focused advice. It understands challenges and advises on the impact of regulation in our business, with the objective of: Actively participating in business decisions to champion our clients' interests; Collaborating with the business to position Compliance centrally into their daily work; Have client interests at the center of everything we do; Cultivate and enhance the compliance culture within BlackRock; Provide thought leadership, analysis and advice on the impact and implementation of regulation on the businesses and its clients; and, Developing and fostering excellence within the Compliance team. Role Description: This individual will join the US Marketing and Distribution Compliance team to focus on the sales and marketing efforts of BlackRock's Portfolio Management Group (PMG), which encompasses BlackRock's Fundamental and...

About this role About the Team/Role: Aladdin Studio is transforming how developers and data engineers interact with the Aladdin ecosystem - enabling teams to build, integrate, and extend the Aladdin platform through open APIs and event-driven workflows. We're seeking an experienced Technical Writer with a strong background in API documentation, event streaming, and developer experience to help define and deliver world-class documentation for the Aladdin Studio developer platform. You'll play a pivotal role in helping developers and integration partners understand how to connect to Aladdin's services, leverage streaming data, and build innovative applications on top of our platform. Key Responsibilities: Develop and maintain clear, accurate, and engaging documentation for Aladdin Studio's APIs, SDKs, and event streaming interfaces. Collaborate closely with engineers, product managers, and developer experience teams to translate complex technical concepts into...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. R ole and Impact: A member of the marketing team for Canada and Latin America marketing, the Email marketing specialist maintains primary oversight and leadership of email marketing for the regions. This person is responsible for developing and executing email campaign strategies to drive...

About this role Investment Professional, Event Driven - Associate BlackRock's Event Driven team manages a suite of event driven funds for both institutional and retail clients. The team manages three funds: a Cayman Hedge Fund, a UCITS fund, and a 1940 Act mutual fund. The strategy focuses on catalyst driven situations, including announced mergers and acquisitions, spin/split offs, management changes, financial/strategic restructurings, synergistic acquisitions, and collaborative activism. The Fund will invest across the capital structure allowing the team to generate alpha by implementing best ideas within a flexible risk-aware framework. The Event Driven team is seeking an Associate to support the team's research and investment process. Job Responsibilities and Qualifications include: Responsibilities: Perform deep modeling, fundamental analysis and research for event-driven investments Conduct due diligence into and monitoring of new investments and existing...

About this role Joining BlackRock means becoming a part of a community of smart and curious people who are tackling some of the world's most complex financial challenges. And our founder-led culture has maintained its entrepreneurial feel - we work hard, we work fast and we work with purpose. What team will you be on? The BlackRock Investment Institute (BII) team is at the heart of BlackRock's investment debate and portfolio construction. BII provides a platform for BlackRock's portfolio managers to debate timely topics affecting markets - and disseminates actionable conclusions through internal summaries and client publications. This nimble, global team has outsized impact on BlackRock's performance, commercial success and brand. Are you passionate about financial markets? Do you enjoy turning a views, data and facts into concise and engaging publications? Are you ready to learn something new every day and leverage LLMs to help reshape our workflow? If so, this is the role...

About this role Business Overview BlackRock's Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks . RQA's mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenge to drive better business and investment outcomes . RQA 's risk managers play a meaningful role in BlackRock's investment process, using quantitative analysis and a multi-disciplinary skillset to tackle real-world problems and provide tangible solutions in the investment management process. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of inclusion which encourages teamwork, innovation, diversity and the development our future leaders . We actively engage in discussions on career growth and work with team members to...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...

About this role About This Role The Aladdin Client Business is growing rapidly, with the volume of new client deals growing each year. We are at the next phase of our growth and are evolving into a business with multiple new product launches. Successful candidates will join in our efforts to help our clients onboard the world's leading end-to-end operating system to manage investment portfolios and transform their business. Your Team The Aladdin Client Transformation team is responsible for the installation and deployment of Aladdin, and related products and services, globally, across public and private markets. Aladdin transformations are high-profile initiatives that provide team members with significant client exposure and play an active role in redefinition of investment organizations. A typical transformation project is at least as much about processes and implementing change as it is about investments & technology. We help clients achieve ambitious...

About this role The team The Funds Compliance team oversees the compliance program for BlackRock's US registered product line up, which includes ETFs, mutual funds, closed end funds, and BDCs. The team covers both index and actively managed products. Members of the team support product development, policy and procedures design and testing, regulatory implementation and fund boards of directors. Role and impact We are seeking a highly motivated professional to serve as a member of the Funds Compliance team. This individual will be able to effectively manage compliance risk and help ensure compliance with regulatory requirements and applicable BlackRock policies and procedures relating to 1940 Act products. The individual will provide compliance support to key partners including product development, business operations and portfolio management. The successful candidate will also participate in special projects and strategic initiatives. Candidates should be able to work...