18 other jobs found in Napa

Redwood Credit Union Redwood Credit Union is looking for a Programmer II, who will develop and support programming applications to accomplish business objectives. This consists of advanced analysis, coding, designing, implementing, and debugging programs using standard scripting language programming techniques and browser- based languages. Responsible for building and managing a centralized data and reporting platform to be used by all data consumers in the organization, analyze business problems and communicate highly complex data trends to organizational leaders in a way that's easy to understand. Key Responsibilities Computer and Network Operations: * Design and develop ETL processes to transform a variety of raw data, flat files and excel spreadsheets into SQL databases. * Develop and optimize queries, stored procedure, functions, views, and automation scripts using SQL, TSQL, Python, C#, and / or Powershell. * Utilize data management best practices and in-depth...

Redwood Credit Union Redwood Credit Union is looking for an Electronic Services Specialist II, who will provide technical expertise in administration of payment and item processing for Redwood Credit Union. Under limited supervision, perform a wide variety of semi-routine accounting, regulatory compliance, clerical, product quality control and technical duties of moderate complexity. This intermediate level position is responsible for fraud prevention, recovery, and daily operations for area of responsibility. Key Responsibilities Member Service: * Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. * Responsible for one or two critical areas of payment processing. * Manage and implement regulatory compliance for area of responsibility. * Review, process exceptions in compliance with regulations, balance reports and create return files to the Federal Reserve Bank; work directly with FRB to resolve...

Redwood Credit Union Redwood Credit Union is looking for a Cloud Data Engineer, responsibilities include designing, implementing, and managing data solutions on Microsoft Azure and other cloud platforms. Oversee the creation and maintenance of data pipelines, storage solutions, processing, analysis, and integration to facilitate data-driven decision-making. This role requires a combination of technical skills, analytical problem-solving, and collaboration with cross-functional teams to achieve data-driven goals. Key Responsibilities o Design and implement scalable and secure data processing pipelines and storage environments using cloud services and tools. o Collaborate with technical analysts, business analysts, and line of business stakeholders to understand data requirements and implement appropriate data solutions. o Ensure data is cleansed, mapped, transformed, and otherwise optimized for storage and use according to business and technical requirements. o Build...

Redwood Credit Union Redwood Credit Union is seeking a Product Analyst, who will administer the product portfolio optimization program, used to monitor and enhance RCU's existing products and services. Responsibilities include assessing the current state of products and services to identify gaps and opportunities, managing and monitoring catalog-level product performance and reporting, and supporting optimization and enhancement initiatives that improve the Member experience and drive Member growth and retention. Key Responsibilities Product Assessments: o Prepare materials for product assessments, including drawing insights from Member and team member feedback, surveying branches and the contact center, and determining the current digital experience. o Facilitate product assessment workshops with line of business partners. o Assess current-state product performance and identify strengths and opportunities for improvement. o Document and present assessment results...

Redwood Credit Union Redwood Credit Union is looking for an Insurance Administrator, who will perform a wide variety of semi-routine duties to assist Members in the sales and service of ancillary products. Key Responsibilities Customer Service: * Provide exceptional customer service to all internal and external customers. * Call Members referred to the insurance agency by branch, Member Service Center, or other referrals. * Make and receive calls from customers assisting them with their questions and resolving problems as appropriate. * Ensure maximum flexibility to relieve and/or assist in a variety of functions as needed. * Make and receive calls from customers to complete worksheets to facilitate insurance quotes and product claims. * Offer and educate Members of Ancillary products. Administrative: * Request necessary paperwork that is not received from customers or Insurance Department team members. * Work with credit life and disability, payment...

Redwood Credit Union Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, with experience working in a Call Center Environment and that have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services. Key Responsibilities Service: o Answer the telephone within established performance and service guidelines. o Complete phone transactions accurately and efficiently. o Disseminate and provide education of lending, CUSO and membership information to callers. o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the...

Redwood Credit Union Redwood Credit Union is seeking a Senior SBA/Commercial Credit Analyst, who will prepare SBA and commercial loan applications in accordance with the Credit Union's underwriting guidelines and influence the quality of credit through guideline adherence. Draft loan recommendations, including analysis of financial and other information, to present in a concise, accurate written form as prescribed by Credit Union without assistance. Assist with administration of the loan portfolio. Provide peer leadership in the areas of credit analysis, SBA processes/procedures and portfolio review. Requires extensive knowledge of the loan requirements for SBA and commercial lending with a demonstrated ability to perform research activities and loan portfolio analyses. Key Responsibilities Business Loan Functions: o Review and approve annual portfolio analyses for all BSA loan files. o Serve as backup to management to support credit and portfolio analysis supervisory...

Redwood Credit Union Redwood Credit Union is looking for a Market Analytics Analyst II, who will be responsible for analyzing data, Member demographics and behavior that results in actionable insights to support internal objectives, product development, and market penetration. The team provides standard reports and analytics to the product owners and management that drive decisions on product, service, geography, and channels. Use business data to identify and segment target audiences. Conduct competitive and market research and analysis. Responsible for a variety of functions needed to support the organization's goals and strategic initiatives. Key Responsibilities Department Operations: * Convert data into useful insights used to drive decision making. Use the data warehouse, MCIF system, or third-party systems along with other data tools and resources to target key audiences. Provide regular reporting and analysis and provide recommendations. * Develop segmentation...

Redwood Credit Union Redwood Credit Union is looking for a Wires Services Specialist I, who under limited supervision, will perform a wide variety of semi-routine accounting, regulatory compliance, clerical, product quality control and technical duties. Key Responsibilities Member Service: o Responsible for processing a high volume of Domestic and International wires through various channels, using wire platform systems with first level permissions. o Ensure all wire information is correct including ABA numbers and SWIFT codes are valid. o Follow regulatory compliance procedures for wire area. o File all incoming and outgoing wires. o Maintain daily log sheets of wire activity and send notifications as requested. o Review, process exceptions, and balance reports for wire process. o Process wire traces and research. o Create solutions and system enhancements when feasible. o Research and resolve Members' problems or complaints related to wire traces and...

Redwood Credit Union Redwood Credit Union is seeking an Electronic Services Specialist III, who will provide technical expertise in administering payment and item processing for Redwood Credit Union. Under minimal supervision, perform a wide variety of semi-routine accounting, regulatory compliance and implementation, clerical, product development and quality control duties of moderate complexity using advanced knowledge in fraud detection, prevention, and recovery. This senior level position is responsible to lead the day-to-day functions for multiple areas of responsibility, and provide direction, training, support, and mentorship to junior team members. Key Responsibilities Member Service: o Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. o Responsible for at least two critical areas of payment or item processing for ACH, RCUpay, Bill Pay, Image Center system, Business online deposit, Lockbox,...

Redwood Credit Union Redwood Credit Union is seeking a Manager, Mortgage Lending Manager to strategically plan, implement, lead, and evaluate Redwood Credit Union's (RCU) residential mortgage lending channels with a focus on providing excellent Member service and sound lending growth through sales efforts while also satisfying risk/return objectives set by RCU's Asset/Liability Committee (ALCO) and its Credit Risk Management Committee. this position will have departmental oversight which includes underwriting, loan processing, loan closing/funding, mortgage compliance and internal home loan originations teams. Leadership and Management: * Responsible for the total Member experience in all mortgage lending programs, while managing the day-to-day lending operations through direct reporting assistant managers. * Drive maximum lending performance by synthesizing and analyzing information and recommending opportunities for current and future growth. * Maximize production...

Redwood Credit Union Redwood Credit Union is seeking a Network Engineer who supports the design, implementation, and maintenance of secure, scalable, and high-performance network infrastructure across the organization. This role ensures the confidentiality, availability, and integrity of network systems while aligning with Redwood Credit Union's strategic goals and compliance standards. The engineer collaborates with cross-functional teams to deliver reliable connectivity, troubleshoot issues, and support ongoing infrastructure modernization efforts. The team ensures mission critical systems are operating securely 24 hours a day, 7 days a week. Key Responsibilities Network Operations & Engineering * Design, deploy, and administer LAN/WAN/SD-WAN infrastructure, wireless networks, and cloud-based networking solutions and environments * Monitor network performance using tools like SolarWinds, PRTG, and Wireshark; identify and resolve bottlenecks, outages, improvement...

Redwood Credit Union Redwood Credit Union is seeking an Assistant Manager, Mortgage Lending Member Experience who will develop, plan, direct, and organize the Member experience within mortgage lending. Directly responsible for all activities pertaining to Member service, Loan Officer performance and workflows associated with loan production. Must have knowledge of the full spectrum of mortgage lending, and the ability to use judgment and discretion in making decisions, while providing leadership for others in mortgage lending. Key Responsibilities Member Service/Experience Management: o Regularly review pipelines with Loan Officer and Processor teams to ensure loans are expeditiously moving towards closing. o Provide guidance to staff on how to structure loans to meet the needs of the Members. o Provide coaching and encouragement to staff on loan sales methods and cross sales techniques to increase production in both categories. o Deliver weekly production...

Redwood Credit Union Redwood Credit Union is seeking an Assistant Manager of Brand & Social Marketing who will be responsible for shaping RCU's external brand story, driving brand affinity, and amplifying RCU's voice in the markets served. Lead a high-performing team, manage strategic communications across all channels, steward brand identity, and collaborate across departments and external partners to deliver integrated, impactful marketing initiatives. Key Responsibilities Strategic Scope & Impact: o Champion RCU's brand strategy, ensuring consistent, compelling storytelling across all touchpoints. o Lead and mentor a team fostering a culture of creativity, accountability, and excellence. o Serve as a strategic partner to Marketing leadership, contributing to long-term brand vision and social engagement strategies. Brand & Creative Leadership: o Act as a brand guardian, ensuring fidelity to brand standards across internal and external...

Redwood Credit Union Redwood Credit Union is seeking our next Vice President of Payments to strategically plan, direct, and lead the Card Services and Electronic Services departments with an emphasis on providing an excellent Member experience. Key Responsibilities Executive Leadership: o Review and identify cost-effective utilization of all resources by leading and directing the management of human capital to ensure the availability of skills and abilities needed to meet RCU's Vision, Mission, Values, and service doctrine. o Responsible for the total Member experience, while managing the day-to-day card and electronic services operations through direct staff reports. o Responsible for Card and Electronic Services programs performance by analyzing information and recommending opportunities for current and future growth. o Resolve problems through analysis of data, identification of root cause(s), evaluation of options, rendering of decisions and implementation of...

Redwood Credit Union Redwood Credit Union has anexcitingopportunity for a forward-thinking Senior Vice President of Product, Projects and Corporate Real Estate to join our growing team! This dynamic leader will be responsible for product and service enhancements, project management, corporate real estate, and facilities. The ideal candidate will bring an innovative and goal-oriented approach to drive a positive experience for the business, team members and Members. ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a...

Redwood Credit Union ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union? * 37th largest credit union in the U.S. and the largest financial institution based in the North Bay...

Redwood Credit Union ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad. As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. Why work for Redwood Credit Union? * 37th largest credit union in the U.S. and the largest financial institution based in the North Bay...