30 client service manager jobs found in London

About this role The Vice President, Solutions Engineering Lead is a senior technical and client‑facing leadership role within the Aladdin Wealth Solutions Engineering team. The role requires a rare combination of deep technical credibility, strong client presence, and the ability to own complex opportunities end‑to‑end. Key Responsibilities Own and lead complex Tier‑1 sales opportunities end‑to‑end, from early discovery and structuring, RFP processes and in-depth due diligence, through to handover to implementation. Lead solution narratives that clearly articulate architecture, operating model design, trade‑offs, and implementation implications to both technical and non‑technical audiences. Drive deal momentum by proactively managing risks, dependencies, and cross‑functional alignment across Sales, Product, Engineering, and Implementation teams. Design, validate, and challenge complex solutions across Aladdin Wealth, including integration architectures, platform...

About this role Data is at the heart of Aladdin and increasingly the ability to acquire , store, analyse and gain insight from data has become a key component of what differentiates us. The Aladdin Data (AD) team is responsible for the data ecosystem within BlackRock. Our goal is to build and maintain a groundbreaking Enterprise Data Platform (EDP) that provides highly available , consistent data of the highest quality for all users of the platform, notably investors, operations teams and data analysts internally and at investment management firms around the world. EDP supports four outcomes that, together, enable BlackRock's data strategy: Provide high quality, reliable data and services to power the core investment processes for Aladdin clients Enable Aladdin clients to reduce operational overhead and improve client service by offering both Aladdin data and BlackRock-generated premium content through a commercial data platform, Aladdin Data Cloud (ADC) Acquire ,...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and con sistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a collaborative team of over 400 members , we......

About this role The Fixed Income Solutions (FIS) business at BlackRock sits within the Portfolio Management Group (PMG) and operates globally across London, New York, Atlanta, San Francisco, Gurgaon and Mumbai. FIS partners closely with clients to design, implement, and manage outcome‑oriented investment solutions. The Liability Driven Investment (LDI) business is a distinct part of FIS which leverages the breadth and depth of the entire platform when delivering investment solutions for our clients. BlackRock has been managing LDI mandates for over 20 years. We are passionate about designing and implementing fixed income solutions to help, primarily, pension fund clients to meet their long-term investment objectives. Our day to day activities range from monitoring the markets, modelling solutions and formulating the investment proposition, to trade construction, to designing the operational structure of the mandate and working with multiple BlackRock teams to implement it. LDI...

About this role Overview Join a high-impact team at the heart of the ETF ecosystem, where you'll help shape, safeguard, and scale the primary market for iShares ETFs. As a Primary Market Specialist, you'll be instrumental in protecting market integrity, driving innovation, and embedding intelligent automation across workflows. This is a unique opportunity to work with industry leaders, influence market architecture, and deliver solutions that power over $1 trillion in assets across global markets. Key Responsibilities Primary Market Oversight: Act as a contact for broker-dealers, market makers, stock exchanges, and internal teams for all aspects of primary trading of iShares ETFs. Market Resilience: Proactively monitor market activity, manage crisis response, and engage with external partners (Authorised Participants, trading platforms, regulators) to ensure transparency, stability, and client trust. Lead and contribute to initiatives that redefine the primary market...

About this role Being a part of BlackRock means being a part of a community of experienced, ambitious people who are taking on some of the world's most complex financial challenges. And our founder-led culture has maintained its entrepreneurial feel - we work hard, we work fast, and we work with purpose. BlackRock's Multi-Asset Strategies & Solutions (MASS) business is the investment group at the heart of BlackRock's portfolio construction, asset allocation, and active management ecosystem. MASS draws on the full toolkit of index, factor, and alpha-seeking investment capabilities to deliver precise investment outcomes and innovative alpha insights. Our team of 600+ multi-asset investment professionals constructs active asset allocation strategies and whole portfolio solutions across a wide spectrum of commingled funds, separate accounts, model portfolios, and outsourcing solutions in the wealth and institutional channels. Currently, MASS manages over $2.5 trillion in assets...

About this role BlackRock Transformation Office (BTO) is a global group of change professionals that deliver strategic transformation to help make BlackRock greater than the sum of its parts. We drive 1BLK outcomes by continuously connecting, and being students of, the firm's people, processes, and technology. We are a versatile team made up of individuals with varied experiences and backgrounds motivated by the challenge of finding solutions which benefit BlackRock and our clients. In BTO, we pride ourselves on developing our people, improving leadership and delivery skills, and broadening firm and industry knowledge. Projects and roles are assigned not just based on successful delivery, but also on individual development objectives and career aspirations. Your role and impact We will teach you how the firm works and combined with your financial markets / investment management industry knowledge and technical skills, you will play a key role partnering with business,...

About this role Being a part of BlackRock means being a part of a community of experienced, ambitious people who are taking on some of the world's most complex financial challenges. And our founder-led culture has maintained its entrepreneurial feel - we work hard, we work fast, and we work with purpose. BlackRock's Multi-Asset Strategies & Solutions (MASS) business is the investment group at the heart of BlackRock's portfolio construction, asset allocation, and active management ecosystem. MASS draws on the full toolkit of index, factor, and alpha-seeking investment capabilities to deliver precise investment outcomes and innovative alpha insights. Our team of 600+ multi-asset investment professionals constructs active asset allocation strategies and whole portfolio solutions across a wide spectrum of commingled funds, separate accounts, model portfolios, and outsourcing solutions in the wealth and institutional channels. Currently, MASS manages over $2.5 trillion in assets...

About this role The Liquidity & Financing (L&F) team is a part of BlackRock Global Markets (BGM) and brings together Securities Lending, Securities Financing, and Cash Management, delivering liquidity, lending, and financing solutions for clients globally. We help our clients solve their investment challenges and strive to deliver persistent, long-term investment performance. Our investment professionals benefit from the resources of a world-class technology firm that is differentiated by a team approach, integrated research and risk management. The L&F Investment Platform Solutions (IPS) team works with investments and markets professionals on developing and executing platform strategy and owns technology risk management for the business. Our mission is to define & align technology initiatives to maximize their impact and deliver scale across liquidity and financing. We have a global remit and are passionate about innovation and using technology to solve...

About this role Job Description The Digital Enterprise Legal team is seeking a Transactional Technology Lawyer in London (Director) with 12-15 years of post-qualified experience in commercial technology contract negotiations. This role will include responsibility for drafting, reviewing and negotiating complex service agreements for the provision of financial technology systems, tools and services to clients. The role will focus on supporting BlackRock's Aladdin, Aladdin Wealth and eFront client technology businesses in EMEA. Technology clients may include banks, insurance companies, public pensions, corporate treasuries, asset managers, wealth managers, and other investment management entities. This role will also involve executing on projects designed to improve business impact, mitigate legal and regulatory risk, and enable BlackRock to best serve its clients. The lawyer will work closely with leadership teams across BlackRock's client technology businesses to provide...

About this role The role will be within our Private Financing Solutions (PFS) team . This new platform brings together several leading franchises under one structure to serve client needs and deepen our role in the financing ecosystem. PFS is built to address the structural forces reshaping markets and deliver more complete solutions across public and private investments. Private Credit: By combining HPS with BlackRock's private credit business, we've created a private credit platform designed to meet the needs of clients with long-dated investment capital through unmatched investment expertise, product depth, and global scale. This $370+ billion platform spans the full capital structure from senior to junior credit and includes a wide array of corporate-focused strategies, including direct lending, venture, growth, and distressed, as well as asset-based financing inclusive of real estate debt. PFS is positioned to deliver the risk/return profile, duration, yield, and...

About this role About Aladdin Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin About this role Aladdin Value Engineering (AVE) is the in-house consulting team of the Aladdin Client Business. We partner with strategically important...

About this role PACE (Private Asset Calculation Engine) is BlackRock's strategic analytics engine powering alternative investments performance and risk analytics across eFront tools. Built on a Java/Spring Boot microservices architecture with gRPC communication, PACE processes billions in fund performance data, IRR/TWR calculations, and risk metrics for private equity, real estate, infrastructure, and private credit portfolios. The platform consists of multiple interconnected services including Fund, Asset, Portfolio, Transaction, Benchmarking, ESG, and Holding services-each responsible for specific calculation domains while maintaining consistency through shared libraries and Protocol Buffer contracts. Role Overview Lead the architecture, delivery, and operational excellence of the PACE platform. You will mentor a team of 8-15+ engineers, drive technical strategy, and collaborate with senior stakeholders to scale our platform for alternative investment professionals....

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, and tackling some of the world's most interesting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. Aladdin by BlackRock manages over $ 30 trillion (USD) in assets, and its engineers have an extraordinary responsibility to our clients all over the world . Our technology empowers millions of investors to achieve their investments objectives , save for retirement, pay for college, buy a home , and improve people's financial well-being. Being a technologist at BlackRock means you get the best of both...

BlackRock's Apprenticeship Programme is an 18-month training contract which provides the opportunity for recent school leavers to earn as they learn. Starting in September 2026, you will be fully immersed in our business, working alongside experts in the industry and receiving on-the-job training and professional development. You will study towards an industry-recognised qualification and receive ongoing support from your manager, buddy and coach. On successful completion of the programme, apprentices will have the opportunity to receive an offer to join BlackRock as a full-time employee. Available roles: We think it's important to have an open mind about where you begin your career and you'll be able to apply to up to two teams. Opportunities are available in the below teams and locations: Client Experience - Edinburgh Data Operations - Edinburgh Software Engineering - Edinburgh Investment Operations - Edinburgh & London Portfolio Management - London Legal &...

About this role We are seeking an Associate Quantitative Modeler to join the Securitized Products Modeling team within Aladdin Financial Engineering (AFE) - Single Security. The team is responsible for the development, enhancement, and governance of models and analytics across a broad range of securitized products, including Agency MBS, Non‑Agency RMBS, CRT, MSR, CMBS/CRE, ABS/ABF, and CLOs, delivered on the Aladdin platform to internal portfolio teams and external clients. This role is ideal for a technically strong quantitative professional who enjoys research and building models, working with large datasets, and partnering closely with investment, risk, technology, and client teams to deliver high‑quality analytics at scale. Key Responsibilities Develop, enhance, and maintain securitized products models using econometric and machine‑learning/AI techniques. Collaborate with Data, Technology, Portfolio Management, Client, and Risk teams to ensure analytics meet...

About this role Join a diverse and collaborative team of technologists in the Portfolio Analytics Group (PAG) who are responsible for the research and development of applied analytical solutions for BlackRock. PAG leverages the Aladdin technology stack, risk & performance models, and data to build solutions addressing specific business problems - pro blems that require data-driven insights for decision making. This group is part of the Aladdin Financial Engineering (AFE) division which owns Aladdin's financial models and the resulting analytics used by portfolio and risk management professionals both within and outside BlackRock. Given the diversity of business objectives within BlackRock and across the external Aladdin client community, the models developed and supported by AFE span a wide array of financial products (equities, fixed income, commodities, derivatives, and private markets). The PAG team is hiring for 3 associate positions in London to deliver analytics that...

About this role Business Audit Vice President, Digital Assets Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and...

About this role Business Unit Overview Global Product Solutions ("GPS") was formed in 2024 with a mission to innovate, curate and commercialize the full breadth of our investment platform for what our clients need, wherever they are. The team is responsible for driving commercial investment priorities across the platform, innovating the next wave of products and solutions, accelerating our iShares adoption, sharpening our commercial focus on active products and helping clients build better portfolios via actionable market and portfolio insights. For this purpose, iShares is looking to appoint an Associate/Vice President within the iShares Product Research & Innovation team. Development Value This is an opportunity to join an exciting and fast-growing segment within the asset management industry. This important role will give the successful candidate an opportunity to be involved in shaping the product strategy and design, while interacting with many different...

About this role The Administrative Business Partner provides senior-level administrative and business support EMEA Leadership for Citi Portfolio Solutions (CxB), within a global organization. This role operates with a high degree of autonomy and judgment, supporting executive effectiveness through complex calendar management, global travel coordination, client-related activities, and COO-led initiatives in a fast-paced environment. Key Responsibilities: Manage complex, high-volume executive calendars across multiple global time zones. Act as a strategic gatekeeper and trusted partner, prioritizing meetings and resolving conflicts. Coordinate domestic and international travel arrangements, including flights, hotels, ground transportation, and visas (as required) via Concur. Prepare and submit expense reports accurately and in compliance with firm policies. Coordinate executive-level meetings, both virtual and in person, including room reservations, AV support,...