5 customer service jobs found in Gurugram

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Dynamics Solution Center team sits within the Transformation pillar & supports a mission to create best-in-class...

About this role Team Overview The firm's Human Resources function is at the leading edge of diversity and operational excellence, representing over 30 nationalities and supporting employees across 45+ languages globally and we are seeking an Analyst - HR Operations & Platform to provide primary HR operational support for Japan, while contributing to broader APAC HR operations and digital HR initiatives, including AskHR and AI‑driven solutions. Role Overview The HR Operations & Platform Analyst will support end‑to‑end HR operational delivery across Rewards, Recruiting, Talent Development, and Employee Lifecycle processes, while actively contributing to AI‑enabled service delivery models such as AskHR. This role is ideal for HR professionals who thrive in a fast‑paced, global environment, are comfortable working early shifts aligned to APAC time zones, and are keen to build expertise in HR operations, automation, and digital HR platforms. Key Responsibilities...

About this role Business Unit Overview: The Cash Management Group manages a suite of products that includes Prime and Government Money Market and Ultra-Short Duration Mutual funds and Separate Accounts. BlackRock's cash management style is designed to meet each client's objectives of capital preservation, liquidity and yield - in that order. This philosophy is built on a risk-controlled framework, featuring careful analysis of credit, interest rate trends, and relative value opportunities which ultimately produce investment returns on a risk adjusted basis. Our disciplined approach to investing originated in 1973 when we pioneered the first constant-dollar money market fund dedicated to institutional investors. The Cachematrix Technical Product Strategy team is part of the Global Cash Management team. The team works directly with the Cachematrix Liquidity Management platform, which is a single instance, multi-tenant software as a service (SaaS) based product. It powers...

About this role About the Team At BlackRock, data isn't just a function - it's a strategic advantage. The Data Solutions and Reporting team sits at the heart of that advantage, supporting the global HR community and stakeholders across the firm with insights that span the entire employee lifecycle. We're not standing still - we're rapidly evolving from a Workday-centric reporting team into a modern, AI-integrated HR data platform, and we're looking for the right person to help us get there. The Opportunity This isn't your typical reporting role. We're looking for an Associate who is equal parts data engineer, Workday expert, and curious technologist who gets excited about connecting systems, automating the mundane, and building solutions that actually move the needle for HR and business leaders. You'll partner with colleagues across HR, work closely with senior stakeholders, and have a real seat at the table in shaping how data and analytics are delivered at one of the...

About this role Business Unit Overview: BlackRock Finance and Strategy consists of Finance professionals in disciplines such as Corporate Accounting, Financial Planning, Accounting Policy, Tax, Business Management, Treasury, and Corporate Strategy. The Finance Platform Strategies (FPS) group is responsible for long-term management of the Finance operating platform which includes both third-party as well as proprietary solutions, and technology initiatives which span all of the above disciplines. Role Description: The FPS group drives the strategic vision for and implementation of initiatives to enhance our platform capabilities and delivers day-to-day oversight and management of the platform. The team collaborates closely with partners across the Finance organization and BlackRock's Aladdin Engineering team. We are seeking a skilled and detail-oriented Snowflake Developer. The ideal candidate will be responsible for designing, implementing, and maintaining data solutions...