Jan 31, 2026
Apex Systems, Inc.
Job#: 3020001
Job Description:
We are seeking a CXOne Support & Platform Stability Engineer to provide hands-on support and stability management for the NICE CXOne platform within our Service Center Technology ecosystem. This contractor will work as part of an existing support team and will take a lead role in addressing complex issues, executing changes, and maintaining platform reliability, while supporting ongoing day to day operations. This is an execution-focused role designed for someone comfortable working independently, owning tasks, and delivering consistent, reliable outcomes in a lean engineering environment. ________________________________________ Scope of Work / Responsibilities * Operational Support & Troubleshooting o Execute hands-on troubleshooting for IVR flows, Studio scripts, routing logic, ACD configurations, and telephony issues. o Serve as a lead escalation point within the support team for higher complexity...
Professional Diversity Network
Fort Mill, SC, USA
