5 supervisor jobs found in Edinburgh

About this role The Aladdin Client Business is growing rapidly, with the volume of new client deals growing each year. We are at the next phase of our growth and are evolving into a business with multiple new product launches. Successful candidates will join in our efforts to help our clients onboard the world's leading end-to-end operating system to manage investment portfolios and transform their business. Your Team The Aladdin Client Transformation is responsible for the installation and deployment of Aladdin, and related products and services, globally. Aladdin transformations are high-profile initiatives that provide team members with significant client exposure and play an active role in redefinition of investment organizations. A typical transformation project is at least as much about processes and implementing change as it is about investments & technology. We help clients achieve ambitious strategic objectives , which range from streamlining investment...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role About BlackRock Alternatives BlackRock's global alternatives business includes the firm's investment capabilities across Real Estate, Infrastructure, Hedge Funds. BlackRock Alternatives currently manages over $420 billion in total assets and client commitments with a team of over 1,500 professionals. This unified global operating platform combines expertise, resources, and capabilities across asset classes with investment teams located in London, Dublin, New York, San Francisco, Seattle, Princeton, Hong Kong, Boston, and Santa Monica, among other locations. About the Alternative Client Platform ("ACP") ACP's objective is to enhance the client experience through a centralized service platform that supports investor reporting, investor inquiries, and fundraising activities across our rapidly growing alternatives business. Located in Atlanta, Budapest, New York, Seattle, Edinburgh, and Mumbai, ACP coordinates with internal and external stakeholder teams across...

About this role Team Overview The Service Management team provides industry‑standard Incident, Problem and Change Management, alongside infrastructure operational support for Aladdin. We operate using modern engineering practices and tooling, including ServiceNow and AI‑enabled workflows, and measure outcomes through clear operational metrics. Incident Management is responsible for restoring service during production incidents and driving scalable stability improvements across BlackRock and its Aladdin clients. BlackRock operates a 24/7 Major Incident Management function supporting global clients across Europe, the Americas, Asia Pacific and India. This role is based in Edinburgh and is required to cover core European hours between 09:00 and 18:00, Monday to Sunday, with rotational weekend working. Role We are seeking an experienced Incident & Problem Manager (5+ years) with a strong passion for technical troubleshooting and the ability to lead multiple...

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals . About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery , client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience...