26 client service manager jobs found in Edinburgh, edinburgh

About this role About BlackRock Alternatives BlackRock's global alternatives business includes the firm's investment capabilities across Real Estate, Infrastructure, Hedge Funds. BlackRock Alternatives currently manages over $420 billion in total assets and client commitments with a team of over 1,500 professionals. This unified global operating platform combines expertise, resources, and capabilities across asset classes with investment teams located in London, Dublin, New York, San Francisco, Seattle, Princeton, Hong Kong, Boston, and Santa Monica, among other locations. About the Alternative Client Platform ("ACP") ACP's objective is to enhance the client experience through a centralized service platform that supports investor reporting, investor inquiries, and fundraising activities across our rapidly growing alternatives business. Located in Atlanta, Budapest, New York, Seattle, Edinburgh, and Mumbai, ACP coordinates with internal and external stakeholder teams across...

About this role Technical Product Manager - Core Platform (Identity and Auth) - Vice President Do you want to shape the future of financial technology? The Aladdin Platform team is responsible for engineering and operating the core service layer that runs Aladdin, the central nervous system powering the investment decisions of both BlackRock and its clients, and a $2bn technology business that has significant growth aspirations over the next five years. As the pace of growth of Aladdin accelerates, we are dedicated to the speed of product delivery, predictability in execution, and quality. The Platform team is responsible for a suite of foundational and modern products and services including IT Service Management, Observability, Orchestration, API Management, Cloud Infrastructure and CI/CD Pipelines. Our Product Management Office sits within Platform and supports our engineering community by delivering well-defined products with clear roadmaps and efficient and reliable...

About this role Business u nit o verview: UK Wealth A dvisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock's platform, technology and products. The business is dedicated to selling our active, index, multi - asset and private markets capabilities, alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology. The scaled distribution sales team is responsible for driving commercial impact with financial advisers and wealth managers. The team is responsible for driving commercial impact with independent financial advisers , adopting AI and portfolio analysis tools like Portfolio 360, to deliver high-quality sales engagement. Job purpose: The role will be critical in shaping and delivering the business's long term commercial ambition in the region , in an exciting and dynamic part of the Wealth market. This individual will activate sales...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Thrive in an environment that promotes positive relationships and recognises outstanding performance! We know you want to feel valued every single day and be recognised for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Team Overview The Private Valuation Team within Alternative Operation supports the investment valuation function for private, illiquid investments acting as the interface between the investment professionals, external valuation providers, accounting outsource providers, auditors, and Global Fund Services. The team focuses on adding value by providing...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Business Unit Overview: Blackrock's Compliance Department implements and manages processes and controls aimed at protecting Blackrock from regulatory, legal, and reputational risks. It also provides client focused advice in accordance with relevant...

About this role Fundamental Equities (FE) sits within BlackRock's Portfolio Management Group (PMG), which encompasses Fundamental and Systematic investing across Fixed Income, Equities and Multi-Asset Strategies. The FE business is a key division at BlackRock with over $300bn of assets under management, across 100+ strategies and over 200+ investment professionals. FE teams use traditional analytics to pick stocks and assemble coherent, deliberate and diversified portfolios. Through cutting edge technology, sophisticated models and embedded research, our investment management approach provides outstanding performance for our clients and is an important part of the BlackRock brand. The FE Office of the CIO manages investment, performance, and process enhancements across FE portfolios, and acts as the representative for FE's investment platform within the organisation and externally. The team in EMEA supports the International CIO with oversight and research related to...

About this role Data Engineer - AWS Native Data Platforms About the Role We are looking for a Data Engineer to join BlackRock's Technology & Operations organization, supporting the design, build, and operation of our Cloud ‑ native data platform that power critical technology, security, and operational use cases across the firm. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk ‑ informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end ‑ to ‑ end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. What You'll Do Design, build, and maintain AWS ‑ native data...

About this role About this Role At the heart of BlackRock, the largest investment management firm in the world, is the Aladdin Product team. We build next-generation technology that transforms how global investment firms account for and manage their investments. Product Managers at BlackRock sit at the intersection of business and technology. In this role, your grounding in accounting principles will drive how we model investment data, automate accounting workflows, and solve our clients' hardest operational challenges. You will work closely with Aladdin engineers and other stakeholders to innovate, design, and pilot new capabilities. Your work will help simplify our clients' most complex accounting problems. About Aladdin & Aladdin Accounting Aladdin is our operating platform to manage financial portfolios. It unites data, operations, and technology across the full investment lifecycle. Aladdin exists so that every financial professional can understand investment...

About this role Data Engineer - AWS Native Data Platforms Technology & Operations | BlackRock About the Role We are looking for a Data Engineer to join BlackRock's Technology & Operations organization, supporting the design, build, and operation of our Cloud ‑ native data platform that power critical technology, security, and operational use cases across the firm. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk ‑ informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end ‑ to ‑ end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. What You'll Do...

About this role About Client Services Solutions Client Services and Solutions (CSS), part of Technology & Operations, delivers outstanding client service. CSS works closely with client-facing teams throughout the firm to improve and provide a seamless client experience. Our vision is to make BlackRock easy to do business with and deliver consistently high-quality service across all products using optimized technology. Where we come in! Within CSS, the Strategy & Change group handles essential Client Experience Delivery (CXD) initiatives for the enterprise. They work closely with business, technology, and operations leaders to turn strategic goals into clear priorities, scalable operating models, and actionable change. This process clarifies key objectives, encourages aligned responsibility, and builds momentum to reach measurable results and lasting adoption. Where you come in! As a Strategy & Change Business Analyst you will support the delivery of CXD...

About this role The Aladdin Client Business is growing rapidly, with the volume of new client deals growing each year. We are at the next phase of our growth and are evolving into a business with multiple new product launches. Successful candidates will join in our efforts to help our clients onboard the world's leading end-to-end operating system to manage investment portfolios and transform their business. Your Team The Aladdin Client Transformation is responsible for the installation and deployment of Aladdin, and related products and services, globally. Aladdin transformations are high-profile initiatives that provide team members with significant client exposure and play an active role in redefinition of investment organizations. A typical transformation project is at least as much about processes and implementing change as it is about investments & technology. We help clients achieve ambitious strategic objectives , which range from streamlining investment...

About this role About Fund Data Stewardship (Associate) The Data Stewardship Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete and timely data. As an Associate on the Data Steward Team, you will support a growing area in a dynamic and challenging environment. The Fund Data Stewardship Team was established, to develop the firmwide fund data ingestion and distribution strategy and operational support models to meet the long-term fund data needs for existing and newly created fund products and services. The team will focus on oversight, quality control and governance of product and firm-level fund data being distributed and ingested by 3rd parties. This will also include cross functional evolution of systematic changes required to improve the Aladdin fund data distribution and ingestion model and process. This position requires active stakeholder management with internal and external...

About this role Internal Audit Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Business Audit With teams in the US, Europe, and Asia, the Business Audit Team performs audits covering all BlackRock business units, including investment management, risk management, operations, finance, legal and compliance, and client businesses....

About this role Team Overview The Service Management team provides industry‑standard Incident, Problem and Change Management, alongside infrastructure operational support for Aladdin. We operate using modern engineering practices and tooling, including ServiceNow and AI‑enabled workflows, and measure outcomes through clear operational metrics. Incident Management is responsible for restoring service during production incidents and driving scalable stability improvements across BlackRock and its Aladdin clients. BlackRock operates a 24/7 Major Incident Management function supporting global clients across Europe, the Americas, Asia Pacific and India. This role is based in Edinburgh and is required to cover core European hours between 09:00 and 18:00, Monday to Sunday, with rotational weekend working. Role We are seeking an experienced Incident & Problem Manager (5+ years) with a strong passion for technical troubleshooting and the ability to lead multiple...

About this role The Access & Identity Management (AIM) team is a critical component of Global Information Security and is responsible for controlling and maintaining secure access across the technology estate. The team ensures that all users have appropriate access to technology systems and resources within the Firm. The AIM administrator is responsible for user administration functions across all technology platforms and applications, including: Provisioning all aspects of the employee lifecycle including hiring, transfers, and terminations. Managing user accounts, permissions and entitlements in Microsoft Active Directory, Exchange, UNIX, Cloud (Microsoft Azure, AWS, GCP), 600+ business applications and BlackRock's state-of-the-art trading and asset management platform, Aladdin. Project work relating to system migrations and onboarding new systems to AIM management. Knowledge/Experience: Knowledge of enterprise-level Identity Management systems (e.g....

About this role Business u nit o verview: UK Wealth advisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock's platform, technology and products. The business is dedicated to selling our a ctive, i ndex , multi - asset and p rivate m arkets capabilities , alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology. The scaled distribution sales team is responsible for driving commercial impact with financial advisers and wealth managers by delivering scalable, high-quality engagement. The team is responsible for driving commercial impact with independent financial advisers , adopting AI and portfolio analysis tools like Portfolio 360, to deliver high-quality sales engagement. Job purpose: This senior role is critical to delivering the business's long-term commercial ambitions in the UK Wealth Advisory market. Operating in a dynamic,...

About this role At BlackRock, technology is the foundation of our business. As an ASO, DevOps & Application Support with a strong Java engineering background, you will lead the reliability, automation, and production stability of mission‑critical enterprise-scale software. This role is ideal for engineers who like to innovate and solve complex challenges while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) A major strategic area within Aladdin and one of BlackRock's largest engineering investments. Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. Agile and collaborative environment that values technical depth,...

About this role BlackRock is one of the world's preeminent asset management firms and is a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Portfolio Compliance Group Implementation Team Have a passion for the investment industry and an interest in programming? Are you a compliance professional who is looking for a rewarding, challenging, multi-faceted role with the world's largest asset manager? Look no further! BlackRock is currently seeking a Portfolio Compliance Implementation Vice President to become a member of our team. We recognize that strength comes from diversity, and will embrace a new joiner's rare skills, eagerness, and passion while giving the opportunity to grow professionally and as an individual. Team Overview: Our Portfolio Compliance Group (PCG) is accountable for implementing controls & processes to ensure we stay in line with all applicable regulatory and portfolio issued guidelines. We are very passionate about this opportunity! The successful candidate will have the opportunity to learn about all internal business departments and investment products across BlackRock...

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion. All the while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for contributions! At BlackRock, we strive to equip our employees and actively engage their involvement in our success. Our technology and services empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that...