8 customer operations jobs found in East Hanover

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. The Associate Brand Manager, Innovation is responsible for the creation and delivery of a product innovation pipeline that supports the marketing strategy to increase household penetration and help Tate’s achieve its ambition to lead premium snacking in baked goods. This role will identify opportunities through a deep consumer understanding & will prioritize through their commercial & brand strategy foundations. What you will do & bring: Support the development of brand innovation strategy, in partnership with the Director, to develop a multi-year innovation pipeline that aligns with the brand growth strategy and is sufficient to deliver financial targets. Using consumer research, syndicated data, and market trends, translate unmet consumer needs into winning concepts that fuel the brand’s growth ambition and...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. Purpose of Role: The MDS NAV Engagement Lead is responsible for the strategic ownership, governance, and optimization of the company’s NetSuite ERP platform and related integrations across Finance, Supply Chain, Manufacturing, and Order Fulfillment. This role provides leadership over ERP support and enhancement activities while partnering closely with executive stakeholders to enable scalable growth across a distributed CPG supply chain that relies on external manufacturers and third-party logistics providers (3PLs). You will work closely with functions and venture business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met and serve as the primary point of contact for Mondelēz International Digital Services. This role combines hands-on system expertise with people leadership,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. This role will work closely with our Growth Channels team ( both MDLZ and customer) to drive integrated marketing activations across modalities for all of our brands and growth strategies across the elements of our MDLZ Digital Commerce Flywheel: optimizing online assortment, maximizing online availability and in-stock rates, working closely with internal MDLZ teams to optimize content, build search strategies and manage retail media execution. The role scope includes Pureplay ecommerce, Last Milers (Instacart, Doordash , etc ), Value, Convenience, Drug and Naturals. Ultimately, the Growth Channels Omnichannel Director is responsible for delivering Mondelēz’s long-term growth , activating our brands at our key customers to drive conversion and integrati ng all Walmart digital...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Global Mobility Lead, North America, is a seasoned and strategic leader responsible for implementing and optimizing Mondelēz International's Global Mobility program within the North American region. This role combines a global framework with regional market best practices and legal requirements to effectively support the organization's mobile talent strategy. Leading the North American Global Mobility team, you will partner closely with corporate and functional HR, business leaders, and external vendors to drive consistency, fairness, and internal equity through standardized processes and procedures. This position requires a "builder" and "roll up your sleeves" approach, encompassing all facets of global mobility, including tax, payroll, equity, immigration, relocation, and various international move types (permanent,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will perform detailed finance analysis, digitalization of financial analytics and data structuring under the guidance of the Senior Finance Manager. You will collect data, be responsible for maintaining information integrity, monitor reconciliations and conduct checks and controls. How you will contribute You will: Execute aspects of finance planning and performance management process and related financial decisions potentially including Annual Contract planning/forecasting, target development, financial performance reporting/analysis, financial modeling and decision support for a focused scope within a region, business unit, country, Supply Chain, Mondelēz International Business Services or Corporate Finance team. You will also execute data collection and data integrity checks. Contribute to a strong controls and...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and you will balance their interests with those of the business. You will be a trusted partner to managers to drive strategic growth and will coach and challenge them to drive workforce performance, providing support in areas of talent, employee engagement and change management. You will sit within a business unit and partner with senior HR People leaders to interpret business requirements. How you will contribute You will: Strategy & Workforce Planning: Own the end-to-end People strategy for select teams within the U.S. Customer Service & Logistics function, across Organization, Talent, Capability, and Culture. Conduct workforce planning, leveraging data and analytics to proactively implement solutions that enable business strategy. Org & Capabilities: Partner on...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. The Marketing Lead will be responsible for unlocking Toblerone global brand in the US market by translating global brand strategies into locally relevant plans. This role involves managing local business performance, adapting global communications and activations, and working cross-functionally with Sales, agencies, and the Toblerone Global team to deliver impactful marketing execution. This is a unique opportunity to lead the strategic launch of a global icon in the US from 2027 - a brand unlike any other in the portfolio. Toblerone is premium, quirky, and unapologetically different. We don't follow the playbook - we write our own. This role requires someone who thrives on autonomy, embraces creative challenges, and is ready to build something bold from the ground up. The Marketing...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure...