7 manager ticketing jobs found in Boston

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to...

Berklee College of Music Job Description: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities: inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work...

Goodwin Procter Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best...

Arctic Information Technology Overview: JOB SUMMARY: The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in post go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through business processes and system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Responsibilities: ESSENTIAL FUNCTIONS: Client Support and Ticket Management Resolve Dynamics 365 F&SCM support requests with strong quality,timelyfollow through, anda high levelof client satisfaction. Manage assigned support tickets by documenting...

Berklee College of Music Job Description: We are seeking a detail-oriented and highly organized Temporary Support Specialist to assist with the structured decommissioning of our company-wide cellphone program. This role will support the transition away from corporate-liable mobile devices and/or service plans, ensuring accurate asset tracking, timely communications, secure data handling, and proper closure of carrier accounts. The ideal candidate is process-driven, comfortable working with large data sets, and capable of coordinating across departments including IT, Finance, HR, and external telecom vendors. Key Responsibilities Support the end-to-end decommissioning of Berklee mobile devices and service plans. Maintain and update cessation. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-3 years of experience in administrative support, IT support, operating asset inventories, tracking returned...

Berklee College of Music Job Description: We are seeking a detail-oriented and highly organized Temporary Support Specialist to assist with the structured decommissioning of our company-wide cellphone program. This role will support the transition away from corporate-liable mobile devices and/or service plans, ensuring accurate asset tracking, timely communications, secure data handling, and proper closure of carrier accounts. The ideal candidate is process-driven, comfortable working with large data sets, and capable of coordinating across departments including IT, Finance, HR, and external telecom vendors. Key Responsibilities Support the end-to-end decommissioning of Berklee mobile devices and service plans. Maintain and update cessation. Qualifications High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-3 years of experience in administrative support, IT support, operating asset inventories, tracking returned...

Goodwin Procter Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best...