36 customer service representative jobs found in Boston

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Entra ID Administrator ensures the secure, reliable, and efficient management of identity and access services through the administration of Entra ID (formerly Azure Active Directory) and Microsoft 365 environments. This position plays a critical role in maintaining the organization's security posture, enabling seamless user collaboration, and supporting IT operations by managing authentication systems, directory services, and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Operations Planning, Scheduling, and Strategy (OPSS) department consists of several teams, including Service Planning and Scheduling, Alternative Service, Workforce Modernization Program, Lean Strategy, and Operations Analytics. The Contracted Bus Operations Intern will support OPSS teams on critical projects to design and deliver safe, reliable, frequent, and accessible service. Example work may include: Service Planning and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The HRIS Analyst will provide analytical and technical support for Human Resources policy and program decisions. Responsible for the development, implementation and maintenance of human resource tools and processes associated with the collection, retrieval, accessibility, and usage of employee information. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Safety Lead - IH (Industrial Hygiene) will assist with development, implementation, and oversight of assigned MBTA Safety Programs consistent with applicable OSHA and state worker safety standards. Duties & Responsibilities Act as an internal point of contact (POC) for MBTA's industrial hygiene-related matters and act as a POC for the Massachusetts Department of Labor Standards (DLS) for industrial hygiene concerns....

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Manager of Construction, Operations Project Delivery (OPD) manages the day-to-day execution of a portfolio of complex MBTA Capital and Operations projects that enhance MBTA's operational effectiveness and infrastructure resilience. This role ensures construction readiness, contractor oversight, schedule adherence, and quality assurance across active projects. The Manager of Construction serves as a key operational interface between...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Laborer Foreperson will assign, oversee, direct, plan, and assist work crews under their jurisdiction, ensuring that the maintenance, repair, and construction of Authority physical plants and facilities are maintained in an efficient, effective, and safe manner. Duties & Responsibilities Inspect work crew maintenance/repair activities to ensure that assignments are completed safely and according to established...

United Rentals Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Sales Associate on our General Rentals team, you'll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You'll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success. What you'll do: Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle. Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Power Dispatcher will coordinate, control, and document the activities of the MBTA power system, ensuring that adequate power is available to meet the Authority's needs and alerting the appropriate personnel in the event of power problems. Duties & Responsibilities Monitor and control the operation of the gas turbine/generator complex. Oversee the A.C. power transmission network and the entire substation system to...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary As a part of the Document Management team in the Quality, Compliance, and Oversight Office, the Records and Information Senior Manager is responsible for assisting with the creation and planning of the Agency records management program for both core mission and administrative records, regardless of medium or format at the MBTA. This position assists with overseeing, developing, and implementing policies and procedures necessary to...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Project Manager Bridge & Structures will be the MBTA's lead representative for the Capital Delivery Department who has the responsibility, from inception to completion, for managing projects. Responsibilities will include the procurement, management and closeout of design and construction contracts as well as coordination and communication with internal and external stakeholder groups to facilitate both design and construction...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director of Bus Maintenance will direct, plan ,and supervise the day-to-day and long-range functions of the ten(10)maintenance facilities,includingmaintenanceandrepairservicesforallbusesandallwork performed by Garage facilities. Duties & Responsibilities Coordinate special projects and all fleet-wide repairs with facility management, determining cost-effective ways to repair and maintain the bus fleet....

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Recently, changes to CDL requirements took place, and effective September 29, 2025, only those applicants withlawful status in the United States in one of the following employment-based nonimmigrant categories will beeligible for a Non-Domiciled CLP or CDL: H-2A (Temporary Agricultural Workers); or H-2B (Temporary Non-Agricultural Workers); or E-2 (Treaty Investors) The Bus Operator operates an MBTA surface vehicle, assuming...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Facilities Infrastructure Engineering's primary responsibility will be to support Capital programming and prioritization and will be responsible to assist the Deputy Director, Facilities Infrastructure Engineering, in developing design standards and guidelines related to civil/site/structural assets such as stations, administrative buildings, vehicle maintenance facilities, parking garages, parking facilities,...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Administration and Business Process position will develop and manage all support services required for Light Rail Transportation to effectively provide safe and reliable service on the Green and Mattapan lines. The Director is responsible for designing, developing, implementing, and leading business process improvement projects for Light Rail Transportation, including budgeting, staffing, hiring, workforce development,...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Deputy Director, Compensation Practices leverages deep expertise in compensation strategy, analytics, and industry knowledge to lead the design, delivery, and communication of the MBTA's compensation framework and programs. The role ensures alignment between role definitions, leveling, and compensation structure to meet complex business needs, and is responsible for designing, building, and/or re-building job family architecture to...

PerkinElmer Responsibilities Location(s) Boston, Massachusetts, Albany, New York, Concord, New Hampshire, Hartford, Connecticut, Providence, Rhode Island, Remote Status Regular Job ID REQ-056803 We are seeking a results driven Sales Representative to help drive volume sales and expansion of PerkinElmer's Materials Characterization product portfolio consisting of Molecular Spectroscopy and Thermal Analysis instruments within the Analytical Solutions Group. This strategic sales role is designed for a technically skilled professional with a strong foundation in materials science, chemistry, or related disciplines, bringing proven expertise in scientific instrumentation and capital equipment sales. In this role, you'll actively prospect and identify new opportunities and accounts for our Material Characterization products, while managing and growing business and relationships with existing accounts. Additionally, duties include presenting PerkinElmer capabilities in the...

Weil, Gotshal & Manges LLP Weil seeks the best and brightest talent to join our Administrative Staff team. Our employees are the future of Weil so we invest in their training and development. Our environment embraces and encourages positive-minded professionals who seek to be challenged and acquire knowledge and skills in an atmosphere built on teamwork. Highly skilled and knowledgeable Administrative Staff assist our attorneys in successfully meeting and exceeding client needs and are vital to the overall success of the Firm. Job Description The Business Services Representative ("BSR") serves as a key ambassador of the Firm's commitment to exceptional client service, hospitality, and operational excellence. This role supports all aspects of the Client & Visitor Services, Conference Center, and Reception operations, and functions as the Firm's lead receptionist from 4:00 p.m. to 7:00 p.m. The BSR ensures every guest and attorney receives a seamless, polished, and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Manager of Human Resources Information System (HRIS) plans and manages the establishment and ongoing administration of the HRIS, oversees HRIS transactions and processes, Human Capital Management System (HCMS) administration and maintenance, and report production. The manager ensures accurate and efficient operations, data processing, and integrity. This position is responsible for the training, development, and day-to-day...

Lincoln Property Company The Senior Property manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements. Essential Duties and Responsibilities: Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; ensure that services are provided in compliance with policies, procedures, and regulations as well as contractual obligations and standards; coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition. Coordinate and lead daily and long-term activities of the team; establish work...