7 technical support analyst jobs found in Atlanta

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 725 Ponce De Leon Avenue NE Atlanta, GA 30306 Job Duties: Develop scalable software to further enhance the platform used to deliver accounting and product services. Support internal systems and use them to investigate technical user inquiries and provide remediation. Build relationships with internal clients to understand functional gaps and opportunities for new features. Create ad-hoc tools designed to create scale and automation using Java, Python, other programming languages. Qualifications: Bachelor's degree in Computer Engineering, Computer Science or a related field and four (4) years of experience as an Associate, Analyst or a related role. Must have four (4) years of experience with the following: Java; OOA/D; Investment Performance; Python; SQL; Microsoft Power BI; and Tableau. Must have three (3) years of experience with: Perl; and AngularTS. Must have two (2) years of...

About this role Company: BlackRock Investment Management, LLC Job Title: Vice President Location: 725 Ponce De Leon Avenue NE Atlanta, GA 30306 Job Duties: Influence a growing team while acting as a technical guide, being able to speak conceptually, document architecturally and perform hands-on coding. Design scalable solutions using a mixture of configuration and code to support business functions and product goals, knowing how to work in and around the limits of the platform. Have deep and thorough understanding of Salesforce core architecture along with Salesforce Platform Security framework and knowledge of Salesforce specific to financial services domain. Create and maintain Salesforce-centric architecture diagrams, including system landscape, ERD, integration sequence flows, logic flows, etc. of current state and future. Communicate with product managers, cross-functional development teams, network infrastructure, information security, data privacy & compliance and...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 725 Ponce De Leon Avenue NE Atlanta, GA 30306 Job Duties: Develop scalable software to further enhance the platform used to deliver performance and attribution analysis. Partner with other technology teams to design and implement business solutions. Support internal systems and use them to investigate internal and external client inquiries, while supporting growing business needs. Develop and interact with business partners and get exposure to teams globally. Build relationships with Portfolio Engineering /Management and Attribution specialists to provide quality attribution analysis and ex-post content. Display integrity and confidence when interacting with different teams - ability to take ownership and to understand the data flows and dependencies. Qualifications: Bachelor's degree or foreign equivalent in Information Systems, Computer Science, Information Technology, Business, or...

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate Location: 725 Ponce De Leon Avenue NE Atlanta, GA 30306 Job Duties: Collaborate with team members in a multi-office, multi-country environment. Contribute to development of Aladdin's global, multi-asset trading platform. Architect and drive development of new platform features, set technical direction. Identify issues and roadblocks and escalate to senior engineers. Proactively resolve technical issues, remove blockers for the team, and optimize processes. Apply validated quality software engineering practices (unit tests, code reviews). Ensure resilience and stability through regression and user acceptance testing. Oversee testing strategy, drive automation and performance testing. Provide level two production support. Own production support, incident management, and post-mortem analysis. Individual contributor to features on a project assigned by managers. Document code and processes....

About this role As an Associate on the Enterprise Data Platform team, you will be part of a team responsible for building and modernizing the core framework of BlackRock's next-generation enterprise data platform. This platform is designed to automate and standardize data acquisition, ingestion, transformation, orchestration, and distribution at enterprise scale. This is a hands-on engineering role for a strong software developer with experience in Python and backend API development, along with exposure to data platforms and workflow-driven systems. The role sits at the intersection of data platform engineering and backend platform development. You will help build and enhance modular, API-driven platform capabilities that make core services easier to access, operate, and scale. A key focus of this role is designing and developing internal platform services and APIs that expose capabilities such as metadata, logging, orchestration, workflow generation, onboarding, and operational...

About this role The Finance Platform Strategies (FPS) team drives global transformation by optimizing Finance operating models and delivering scalable solutions. FPS connects key resources and functional specialists to implement and enhance platforms and processes that support both new initiatives and ongoing improvements. Team members act as internal change management consultants, leveraging BlackRock's people, processes, and technology to turn concepts into reality. Team Overview The Finance Platform Strategies (FPS) team drives global Finance transformation by leading high-impact projects and optimizing critical operating platforms. With a global footprint, FPS partners with cross-functional leaders to deliver scalable solutions that advance Finance objectives-regionally and globally. The team ensures seamless project execution, from requirements gathering to solution delivery, and maintains robust, efficient platforms supporting Finance operations. FPS also proactively...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Full Stack Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of...