16 senior business analyst customer solutions jobs found in Charlotte

Senior Technical Product Analyst - Communications Charlotte, NC- W2 Rate - $75/hr 18 months - hybrid onsite Qualifications: Must have 3-5 years of experience in product ownership, technical analysis or product support on the technical side. Must have strong experience in corporate level communications between business and technical teams. Will be focused on managing communication channels and creating tailored messaging, this includes visually engaging materials- with a focus on translating information into clear, accessible content for both technical and non-technical stakeholders. (i.e. translation between teams, executive level messaging, stakeholder / visual presentation creation) Exceptional written and verbal communication skills, with the ability to tailor messaging to technical and non-technical audiences. Bachelor's degree in Computer Science, Business, Communications, or a related field. Experience working with User and Customer Design leads,...

Apex Systems, Inc. Job#: 3015018 Job Description: Client: Financial Services Team: Investment Solutions, Banking, Lending and TR Job Title: Senior Data Engineer - SQL & Reporting x2 Location: Charlotte, NC | Hybrid 3x/week Contract Length: 18+ months Rate: $65-70/hr Top Requirements: Database design experience using MS SQL Server - 7+ years Stored procedures/complex queries (T-SQL, PL/SQL) - 7+ years MS Reporting Services - 5+ years MS Power BI - 3+ years MS SSIS - 3+ years Broadcom AutoSys - 3+ years IBM Connect: Direct (NDM) - 3+ years Knowledge of financial services, especially advisory products Compliance and Certification Management Job Summary: In this contingent role, the Software Engineer will leverage extensive experience in database design and development to support complex software initiatives. The engineer will analyze, develop, and optimize database solutions, contribute to reporting and data visualization...

First Horizon National Corporation Location: On site at location listed in job posting. Schedule: Monday through Friday, 9:00am to 5:00PM Summary The Treasury Management (TM) Implementation Specialist is responsible for supporting a team of TM Sales Officers by turning TM revenue opportunities sold by Treasury Management Sales and RMs into realized revenue. This position plays a key role in the end-to-end complex customer implementation function for Treasury Management Services and is critical to a high quality on-boarding customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files Ability to convey technical information in a way that is easy for others...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level Level 4 Manager - A Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. A Manager is responsible for planning, directing and overseeing the operations and fiscal health of a unit, division, or department. Managers require skills and qualifications such as exceptional leadership, communication, and interpersonal skills. Responsibilities Evaluates...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level: Level 4H Manager - A Hybrid Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Responsibilities: Analyzes and defines security requirements for...

9th Way Insignia 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner This position is contingent upon contract award. Professional Level: Level 4H Manager - A Hybrid Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills. Responsibilities: Manages the software engineering process....

First Horizon National Corporation Position not eligible for sponsorship. Location: 4725 Piedmont Row Dr., Suite 200, Charlotte, NC 28210 Schedule: Monday- Friday 9AM–5PM Support the Digital Data & Analytics Lead in advancing digital analytics maturity. Build and maintain scalable reporting, actionable dashboards, and forward-looking analyses. Enable product teams with tools and data to understand adoption, engagement, and performance. Turn raw data into clear, tailored insights for product teams and leadership. Key Responsibilities : Tactical / Operational Build and maintain automated dashboards that monitor product health, adoption, and performance. Deliver accurate, timely, flexible ad hoc reports for product, design, engineering, and executive leadership. Develop deep expertise in digital data sets. Document how data is captured, stored, and interpreted. Strategic Support Execute the analytics roadmap. Help shift from descriptive to...

Ameriprise Financial Join a team that powers enterprise-scale innovation. We're looking for a seasoned engineer who thrives on solving complex challenges and building secure, high-performing systems. In this role, you'll shape the backbone of our End User Computing platforms, ensuring reliability, scalability, and resilience for mission-critical applications, and making sure our users have secure and frictionless access to their applications, data, and workflows. You'll help define, engineer, and deliver enterprise strategies for end-user computing technologies across Windows and MacOS platforms. This role focuses on endpoint management and automation, Office 365, browser management, and cloud management solutions leveraging Microsoft Intune and Azure. You will work on software packaging and lifecycle management, support escalations, and ensure compliance with ITIL processes including Change, Incident, Problem, and Vulnerability Management. As a driver of change, you'll...

First Horizon National Corporation The Performance Marketing Team at First Horizon is looking for a talented Social Media Director to lead our social media strategy across platforms and disciplines. This person will collaborate with internal and external resources to elevate our social practice across marketing, community management, customer care, client engagement, content, thought leadership, recruiting, lead generation, etc, as well as leading the internal social selling initiatives across various lines of business. This role will also directly lead all paid social media initiatives, working with external agencies, creative teams and business leads to create and execute on media plans to impact business outcomes. Reporting to the VP, Channel Marketing Lead, the role involves partnering with a wide variety of internal stakeholders including: Marketing, Creative, MarTech, Analytics, CX, Corporate Communications, Public Relations, Customer Care, HR, Bankers, Advisors and other...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Program Manager will assume full responsibility for overseeing the entire project life cycle for business application implementation projects, ranging from small to large in scale. This includes performing a full range of project management duties, with a key focus on ensuring the successful delivery of our implementation services, meeting client expectations, and maintaining a high level of client satisfaction while effectively managing project scope. In addition, this role will actively contribute to, employ, and advocate for Arctic IT's Project Implementation Methodology, all the while providing support to the Director of Program Services in a variety of tasks and activities. Responsibilities: ESSENTIAL FUNCTIONS: Learns, utilizes, and promotes the Arctic IT's Project Implementation Methodology and work with Practice Managers to improve best practices. Full project life cycle ownership:...

NFP Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com. Summary: Join Our Team as a Vitality & Wellbeing Solutions Coordinator! Step into a dynamic, full-time hybrid role based in our Charlotte, NC office, where you’ll collaborate closely with a dedicated group of Vitality & Wellbeing Solutions Consultants. In this position, you’ll play a pivotal part in driving impactful wellbeing initiatives and supporting operational excellence for our clients. At NFP, you’ll be part of a passionate, talented team that values meaningful contributions, mutual support, and personal growth. As the Vitality &...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Reporting to the VP, Global Total Rewards, the Benefits Program Manager will design, optimize, and operationalize Five9's global benefit programs within income protection, life, voluntary benefits, time off, leave of absence (LOA), and well-being. You will drive program evolution through market insights, benchmarking, policy design, and clear, employee-centric communications. Success in this role requires strong program management capability, analytical rigor, cross-functional partnership, and the ability to translate complex benefits topics...

Ameriprise Financial Ameriprise Financial has an exciting new opportunity for an Associate Product Owner to join our team! This role will lead the day-to-day execution of one of our mobile app product teams, delivering on new feature enhancements and key enhancements designed to achieve parity with the secure site. Responsibilities Support execution of product strategy and delivery for one or more agile Scrum teams. Represent the customer to the product team based on product strategy. Partner with Sr Product Owner, UX Design Lead and Software Engineering Lead to assist in defining roadmap, backlog, and sprint plans. Author user stories and provide context for product vision, strategy and requirements. Assist in the development and execution of digital product strategy. Support the customer product strategy by assisting Sr. Product Owners to define Key Performance Indicators that will align metrics to business outcomes. Regularly monitor and track progress. Provide...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...

Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Voice Client team at Five9 is seeking a passionate and experienced Software Engineer II to help build and enhance the voice solutions that power our industry-leading contact center platform. This person will play a key role in developing high-quality, reliable, and high-performing voice applications across desktop (Mac and Windows) and web platforms using technologies such as SIP, WebRTC, ICE, and Web Sockets. This role requires strong technical expertise, problem-solving ability, and close collaboration with cross-functional teams to...

Strategic Staffing Solutions looking for an Account Manager in Charlotte, NC area Attention Military Veterans! Are you a self-motivated sales professional interested in working for a veteran friendly, woman owned company with more than 31 years of consecutive growth? Are you seeking a position with a dynamic and fast paced company that boasts one of the most generous comp plans in the staffing industry? If you're a Military Veteran that craves daily challenges-and rewards-we want to talk to you ASAP about an Account Manager position supporting our customer in the Charlotte, NC office. What We Want We're interested in Military Veterans with at least 1 year of sales experience , with a proven track record in building strong relationships to truly understand the needs of those you serve: your customers. We're looking for someone with a strong work ethic and sense of commitment who's interested in working in a performance-oriented environment . Must like to...