1 facilities jobs found

POSITION SUMMARY Manage and grow a defined portfolio of customer accounts. Serves as a primary point of contact for assigned clients, ensuring satisfaction, retention, and long-term relationship growth by understanding customer needs and aligning company products or services to meet those needs. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Primary point of contact for assigned customer accounts. Build and maintain strong, long-term client relationships. Understand each customer’ s business objectives and provide tailored solutions. Manage account onboarding, ongoing support, and renewals. Coordinate with internal teams (e.g. sales, operations, customer support, finance) to ensure timely accurate delivery of products or services. Monitor account performance, usage, and satisfaction levels. Identify opportunities for account growth, upselling, and cross-selling. Prepare and present account reviews,...