18 senior development engineer jobs found

PerkinElmer Responsibilities Location Rahway, New JerseyUS Job ID REQ-056801 The OneSource Site Leader is responsible for the oversight, and performance management of the OneSource Laboratory Support Coordinator and Service Engineer team supporting a strategic customer account. This role partners closely with the OneSource Service Area Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across the supported sites. The OneSource Site Leader works in close collaboration with the customer stakeholders, and internal leadership to ensure laboratory support services, including Service Engineering, Lab Support Coordinator and EHS services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous improvement, operational efficiency, and customer satisfaction. Job Responsibilities OneSource...

PerkinElmer Responsibilities Location Springfield, Illinois US Job ID REQ-056916 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work servicing customers in the Chicago, IL area. Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty...

PerkinElmer Responsibilities Location Collegeville, Pennsylvania US Job ID REQ-056913 We are looking for a highly motivated Associate Customer Support Engineer to providing expert service and support to customers at customer site. Suggests and delivers services and support which includes direct installation, maintenance and repair of multi-vendor lab equipment, validation services, IQ/OQ and service agreements. Represents the face of PerkinElmer to the customer and drives repeat purchases and long-term satisfaction by best-in-class responsiveness and professionalism in all customer interactions. Job Responsibilities Primary role will focus on installs, repairs, maintenance, validation, and qualifications of multi-vendor equipment at customer site. Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Deliver customer familiarization for instrument...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056205 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Olympia, WashingtonUS Job ID REQ-056758 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Seattle, WA and surrounding areas. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056789 Are you a natural leader who thrives on building strong relationships, inspiring team members, and driving impact? Do you get energy from working with people, solving problems, and creating structure that helps others succeed? If you are passionate about people and process - with the drive to lead in a dynamic, customer-focused environment - this role could be for you. We are looking for a Site Leader to take ownership of one of our key OneSource accounts. This isn't just about managing operations - it's about leading with energy, shaping a high-performing culture, and building strong partnerships with our clients and teams. What you'll do Lead with passion by inspiring, coaching, and growing a team of engineers and administrators to deliver outstanding service every day. Be the link by building trusted relationships with our clients, end users, and partners, becoming the...

PerkinElmer Responsibilities Location Jefferson City, MissouriUS Job ID REQ-056747 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in the St. Louis, Missouri area. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

PerkinElmer Responsibilities Location Columbia, South CarolinaUS Job ID REQ-056748 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers in South Carolina. Candidates preferred in Greenville, SC area due to proximity to customers and travel requirements. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Austin, TexasUS Job ID REQ-056757 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for Remote Field roles servicing customers located in the San Antonio, Dallas, and Houston, TX area. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with...

PerkinElmer Responsibilities Location Madison, WisconsinUS Job ID REQ-056562 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work out of Milwaukee, WI. Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed...

PerkinElmer Responsibilities Location Raleigh, North CarolinaUS Job ID REQ-056751 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers in North Carolina. Candidates preferred in Charlotte, NC area due to proximity to customers and travel requirements. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and...

PerkinElmer Responsibilities Location Indianapolis, IndianaUS Job ID REQ-056734 Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. Communicate service offerings including training, support, software, laboratory services products and field upgrades Partner with our customers to understand their analytical workflow and applications Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards Contribute to account profitability through efficient execution and service delivery Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) Maintain assigned assets including tools, test equipment...

PerkinElmer Responsibilities Location Columbus, OhioUS Job ID REQ-056753 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for remote field roles servicing customers located in Canton, Cincinnati and Columbus, Ohio. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to...

PerkinElmer Responsibilities Location Tallahassee, FloridaUS Job ID REQ-056732 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking more than 1 engineer for remote field role servicing customers located in Fort Lauderdale and Tampa, FL Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with...

PerkinElmer Responsibilities Location Jefferson City, MissouriUS Job ID REQ-056647 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Missouri. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and...

PerkinElmer Responsibilities Location Saint Paul, MinnesotaUS Job ID REQ-056563 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Minnesota. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and...

PerkinElmer Responsibilities Location Salt Lake City, UtahUS Job ID REQ-056062 Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process. Attend higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks, including but not...