2 manager contract administration 3 jobs found

PerkinElmer Responsibilities Location Cambridge, MassachusettsUS Job ID REQ-056836 In addition to "normal CSE task" of troubleshooting, repair, and maintenance of laboratory equipment a Senior CSEs responsibilities also include: This role works closely with LIS Functional Lead and serves as second point of contact within LIS team for questions and concerns (exclusive of personnel and HR issues). Provide system matter expert (SME) front line support for the maintenance, qualification, and repair of multi-vendor scientific equipment. Diagnoses and resolves multi-vendor scientific equipment problems that other engineers cannot resolve prior to calling for third party assistance. Train other field engineers and customers in equipment solutions to limit downtime. Assist in driving the team towards zero service recalls. Support Functional Lead in scheduling and assigning and load balancing scheduled and corrective calls. Ensures customer satisfaction by advising...

PerkinElmer Responsibilities Location Rahway, New JerseyUS Job ID REQ-056801 The OneSource Site Leader is responsible for the oversight, and performance management of the OneSource Laboratory Support Coordinator and Service Engineer team supporting a strategic customer account. This role partners closely with the OneSource Service Area Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across the supported sites. The OneSource Site Leader works in close collaboration with the customer stakeholders, and internal leadership to ensure laboratory support services, including Service Engineering, Lab Support Coordinator and EHS services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous improvement, operational efficiency, and customer satisfaction. Job Responsibilities OneSource...