Professional Services customer operations jobs | Hire Veterans

Mar 17, 2026

Field Service Manager (Field Remote - MN, CO, SD/ND, and MO)

PerkinElmer Responsibilities Location Saint Paul, Minnesota US Job ID REQ-056917 The Field Service Manager is responsible for leading a team of Customer Support Engineers (CSEs), ensuring high-quality service delivery, strong customer relationships, and efficient operations. Reporting to the Director of Field Services, this role is all about balancing day-to-day execution with long-term development of the team. The manager uses data and standard processes to guide decisions, works through challenges alongside the team, and keeps things aligned with business goals - including service quality, revenue growth, and employee development. Location: Field remote managing engineers throughout MN, CO, SD/ND, and MO. Job Responsibilities Lead partnership with the customer operations leads to deliver on the contractual obligations of customer agreements. Partner with customers to understand their service needs and goals to support in the delivery of service and drive...

Professional Diversity Network Saint Paul, MN, USA Full-Time

Mar 21, 2026

Chief Engineer - Vehicle Featured

AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and providing mobility solutions for combustion engines, transmissions, hybrid applications, fuel cell, battery, ADAS/AD, data intelligence, and embedded systems for all types of vehicles. Our mission is to be the leading engineering consultancy providing excellence and sustainable mobility solutions to North America and the world as a key member of the global AVL network to help improve vehicle safety and reduce emissions. MTI is looking for a motivated engineer to join our team. We are specifically looking for a Chief Engineer - Vehicle who is responsible for the technical delivery of large, multi-disciplinary projects. The Chief Engineer leads a team of project members, as assigned, to satisfy customer requirements and AVL's contractual obligations and serves as the technical authority on projects. Applicants must be currently authorized to work in the United States on a full-time...

AVL North America Plymouth, MA, USA

Mar 21, 2026

Field Installation and Service Technician Featured

AVL Test Systems, Inc. is seeking a highly motivated and customer-focused Field Service Installation & Support Technician to deliver professional installation, commissioning, and service support for AVL hardware and software systems. This role is responsible for ensuring successful on-site delivery, product and system unpacking, setup, installation, debugging, configuration, calibration troubleshooting, and maintenance of advanced test automation and test bed equipment while representing the company with the highest level of professionalism. Qualified candidates must have knowledge of wire termination, experience in soldering, ability to work independetly, and willing and able to travel up to 90%. Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position. Roles: Act as Liaison and company representative with customers. Represent AVL with the highest level of...

AVL North America Plymouth, MI, USA

Mar 05, 2026

Digitalization Intern Featured

AVL Test Systems, Inc. (TSI) is looking to hire an entry level intern to support the project management team. This is a learning position and is a strong contributor to a digitalization pilot program. AVL is seeking a Digitalization Intern to support a 3‑month pilot focused on simplifying and automating processes. Ideal candidates are strong communicators with experience in process mapping, basic Python skills, and exposure to the Microsoft Power Platform (Power Automate, Power BI). Candidates should be curious, self‑managed, and comfortable working in agile, fast‑moving environments. Familiarity with AI tools such as Microsoft Copilot is preferred. AVL provides customers with innovative measurement, testing, and data management solutions. As a leader in mobility, we continue to develop and grow our team in North America and globally. This Digitalization Intern will work closely with the Project Manager to support the pilot program and will report directly within the...

AVL North America Plymouth, MI, USA

Mar 19, 2026

OneSource Inventory Specialist

PerkinElmer Responsibilities Location Collegeville, Pennsylvania US Job ID REQ-056778 Updates EAM and SAP records to ensure complete and accurate visibility to instrument delivery and installation data. Assist with the onboarding of all qualifying capital equipment and record onto relevant inventory databases Lab Move project related inventory location updates to equipment over its lifecycle. Making necessary inventory changes to asset utilization data connected assets Provide support to asset tag new equipment ensuring tags applied correctly in a timely manner Assisting with inventory Scanning Audits and inventory databases with relevant changes Responsible for the administration of inventory databases ensuring the update and closure of work orders to meet agreed contractual metrics Add Remove Changes in OneSource Database- Data Creation Add assets to database including purchasing information Change Assets - updating or correcting asset data Remove assets...

Professional Diversity Network Collegeville, PA, USA Full-Time

Mar 11, 2026

OneSource Asset Onboarding Specialist

PerkinElmer Responsibilities Location Collegeville, Pennsylvania US Job ID REQ-056779 Title: Asset Onboarding Specialist Location: USA Job Purpose: To ensure all laboratory assets across R&D Sites are correctly recorded and tracked in inventory databases to enable the organization to show due diligence in financial and regulatory complianceaudits. Core Job Duties: Updates EAM and SAP records to ensure complete and accurate visibility to instrument delivery and installation data. Assist with maintaining the fixed assets register for lab assets and ensuring that all capital tagging forms are correctly completed in a timely manner. Including onboarding and offboarding Assist with the onboarding of all qualifying capital equipment and record onto relevant inventory databases Ensure asset tags are applied correctly in a timely manner Assisting with inventory Scanning Audits and cycle counts and updating the fixed asset register and inventory databases...

Professional Diversity Network Collegeville, PA, USA Full-Time

Mar 04, 2026

Atomic Spectroscopy Systems Service & Support Specialist

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056205 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

Professional Diversity Network Shelton, CT, USA Full-Time

Mar 03, 2026

Customer Success Analyst (Hybrid)

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

Professional Diversity Network Framingham, MA, USA Full-Time

Feb 27, 2026

OneSource Site Lead

PerkinElmer Responsibilities Location Rahway, New JerseyUS Job ID REQ-056801 The OneSource Site Leader is responsible for the oversight, and performance management of the OneSource Laboratory Support Coordinator and Service Engineer team supporting a strategic customer account. This role partners closely with the OneSource Service Area Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across the supported sites. The OneSource Site Leader works in close collaboration with the customer stakeholders, and internal leadership to ensure laboratory support services, including Service Engineering, Lab Support Coordinator and EHS services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous improvement, operational efficiency, and customer satisfaction. Job Responsibilities OneSource...

Professional Diversity Network Rahway, NJ, USA Full-Time

Feb 21, 2026

Site Leader

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056789 Are you a natural leader who thrives on building strong relationships, inspiring team members, and driving impact? Do you get energy from working with people, solving problems, and creating structure that helps others succeed? If you are passionate about people and process - with the drive to lead in a dynamic, customer-focused environment - this role could be for you. We are looking for a Site Leader to take ownership of one of our key OneSource accounts. This isn't just about managing operations - it's about leading with energy, shaping a high-performing culture, and building strong partnerships with our clients and teams. What you'll do Lead with passion by inspiring, coaching, and growing a team of engineers and administrators to deliver outstanding service every day. Be the link by building trusted relationships with our clients, end users, and partners, becoming the...

Professional Diversity Network Framingham, MA, USA Full-Time

Feb 19, 2026

Technical Services Support Rep

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

Professional Diversity Network Shelton, CT, USA Full-Time

Jan 17, 2026

OneSource Laboratory Services Site Leader

PerkinElmer Responsibilities Location Sacramento, CaliforniaUS Job ID REQ-056445 The OneSource Laboratory Services Site Leader is responsible for the operational leadership, quality oversight, and performance management of the OneSource Laboratory Services team supporting a strategic customer account. This role partners closely with the OneSource General Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across all supported sites. The OneSource Laboratory Services Leader works in close collaboration with the customer stakeholders, and internal service leadership to ensure laboratory support services, including Glasswash and Autoclave Operations, Media and Buffer Preparation, Laboratory Automation Support, and Flow Cytometry Services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous...

Professional Diversity Network Sacramento, CA, USA Full-Time

Feb 26, 2026

Service Engineer Featured

AVL Test Systems Inc. is growing our service team! We are looking for a Service Engineer to support a customer in Pontiac, MI for first shift. If you are interested in growing your career with a leading technical and innovative company, this could be a fit for you! The Service Engineer position is a great opportunity to work with a specific customer to continue growth and development in emissions. This position will deliver professional and customer-oriented services according to customer requirements and the CS processes. The Service Engineer position is responsible for maintenance, calibration and repair of measurement equipment within testing facilities in addition to installation and installation supervision of AVL products. Qualified candidates must possess 1+ years relevant experience (internship experience is considerable), preferably with experience in trouble shooting with electrical schematics and knowledge of emissions equipment. Strong communication skills are...

AVL North America Pontiac, MI, USA

Mar 24, 2026

Senior Customer Service Engineer

PerkinElmer Responsibilities Location Framingham, Massachusetts US Job ID REQ-056950 Every day, PerkinElmer Service Engineers help their customers enhance the productivity of their laboratory processes and drive high levels of satisfaction by delivering effective customer support . As a Senior Service Team Member , you will represent the face of PerkinElmer and drive best-in-class customer service, responsiveness, and professionalism. Job Responsibilities: Serve as primary support for the Site Leader for the overall operation of the site. This role will require a high level of self-management and completion of objectives. Install, maintain, validate, and repair Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H series, M series, Bio Inert series), Waters Mass Spec instrumentation within customer dept. with best-in-class service. Provide troubleshooting, repair, and qualification services for customers including warranty services within a...

Professional Diversity Network Framingham, MA, USA Full-Time

Mar 21, 2026

Field Service Engineer (Field Remote - Dallas, TX)

PerkinElmer Responsibilities Location Austin, Texas US Job ID REQ-056977 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for Remote Field roles servicing customers located Dallas, TX area. Job Responsibilities: Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer's service standards and key performance indicators. Engage with customers to understand their...

Professional Diversity Network Austin, TX, USA Full-Time

Mar 19, 2026

Vice President-Communications Channel Strategy

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Professional Diversity Network New York, NY, USA Full-Time

Mar 17, 2026

Field Service Engineer (FIELD REMOTE- Chicago, IL)

PerkinElmer Responsibilities Location Springfield, Illinois US Job ID REQ-056916 The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field work servicing customers in the Chicago, IL area. Job Responsibilities: Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service Provide troubleshooting, repair, and qualification services for customers including warranty...

Professional Diversity Network Springfield, IL, USA Full-Time

Mar 14, 2026

Sr Contracts Manager

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Professional Diversity Network Washington, DC, USA Full-Time

Mar 14, 2026

Sr Contracts Manager

Moody's At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into...

Professional Diversity Network Charlotte, NC, USA Full-Time

Mar 11, 2026

Associate Customer Support Engineer (Upper Providence, PA)

PerkinElmer Responsibilities Location Collegeville, Pennsylvania US Job ID REQ-056913 We are looking for a highly motivated Associate Customer Support Engineer to providing expert service and support to customers at customer site. Suggests and delivers services and support which includes direct installation, maintenance and repair of multi-vendor lab equipment, validation services, IQ/OQ and service agreements. Represents the face of PerkinElmer to the customer and drives repeat purchases and long-term satisfaction by best-in-class responsiveness and professionalism in all customer interactions. Job Responsibilities Primary role will focus on installs, repairs, maintenance, validation, and qualifications of multi-vendor equipment at customer site. Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Deliver customer familiarization for instrument...

Professional Diversity Network Collegeville, PA, USA Full-Time

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32 customer operations jobs found