4 associate business analyst jobs found

PerkinElmer Responsibilities Location Saint Paul, Minnesota US Job ID REQ-056917 The Field Service Manager is responsible for leading a team of Customer Support Engineers (CSEs), ensuring high-quality service delivery, strong customer relationships, and efficient operations. Reporting to the Director of Field Services, this role is all about balancing day-to-day execution with long-term development of the team. The manager uses data and standard processes to guide decisions, works through challenges alongside the team, and keeps things aligned with business goals - including service quality, revenue growth, and employee development. Location: Field remote managing engineers throughout MN, CO, SD/ND, and MO. Job Responsibilities Lead partnership with the customer operations leads to deliver on the contractual obligations of customer agreements. Partner with customers to understand their service needs and goals to support in the delivery of service and drive...

PerkinElmer Responsibilities Location Framingham, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic...

PerkinElmer Responsibilities Location Sacramento, CaliforniaUS Job ID REQ-056445 The OneSource Laboratory Services Site Leader is responsible for the operational leadership, quality oversight, and performance management of the OneSource Laboratory Services team supporting a strategic customer account. This role partners closely with the OneSource General Manager to ensure standardized, high-quality service delivery and consistent customer responsiveness across all supported sites. The OneSource Laboratory Services Leader works in close collaboration with the customer stakeholders, and internal service leadership to ensure laboratory support services, including Glasswash and Autoclave Operations, Media and Buffer Preparation, Laboratory Automation Support, and Flow Cytometry Services are executed in compliance with regulatory, safety, and contractual requirements. The role is accountable for tracking, analyzing, and reporting critical KPIs while driving continuous...