5 jobs found in Natick, MA

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056454 Summary: We are looking for a strategic Customer Success Manager (CSM) to join our team, managing a portfolio of key enterprise accounts. A successful CSM partners with multiple customers to ensure they realize the full value and return on investment from the Asset Genius solution. You will develop customer relationships, moving beyond daily service to become a trusted strategic advisor. You'll leverage data from across your accounts to share best practices, drive adoption, and ensure our solution is deeply embedded in the customer's business. This role is the primary driver of long-term customer health, retention, and growth. You must be commercially minded, a self-starter, and able to work independently while collaborating with key OneSource teams Key Responsibilities: The specific role may require some portion, if not all, of the responsibilities noted below: Strategic Account...

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056447 PerkinElmer OneSource Scientific Services Job Description - Transition Manager (OneSource Program Continuity & Readiness ) (Confidential - For Internal Use Only) Reports To: Service Delivery Operations Manager Location: Cambridge, MA (with transition oversight at Waltham, MA) Job Level: L1- L2 Job Description Summary The Transition Manager is responsible for leading the relocation of PerkinElmer's OneSource laboratory support program from Waltham, MA to the new Cambridge, MA facility. While the physical relocation of equipment is not managed by PerkinElmer, this role manages all phases of the transition, including planning, logistics, coordination of assets, vendor engagement, and communication with stakeholders, to ensure a compliant, efficient transfer of laboratory operations and services. The Transition Manager partners closely with internal teams, vendors, and customer...

PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056286 The Field Service Manager is responsible for leading a team of Customer Support Engineers (CSEs), ensuring high-quality service delivery, strong customer relationships, and efficient operations. Reporting to the Director of Field Services, this role is all about balancing day-to-day execution with long-term development of the team. The manager uses data and standard processes to guide decisions, works through challenges alongside the team, and keeps things aligned with business goals - including service quality, revenue growth, and employee development. Location: Field remote covering the New England. Ideal candidate location preferred in Boston, MA area or CT. Job Responsibilities: Lead partnership with the customer operations leads to deliver on the contractual obligations of customer agreements. Partner with customers to understand their service needs and goals to support in...

Fidelity Investments Job Description: Director, Performance Consulting, Corporate Services The Role The Director, Performance Consultant supports associate performance and help business units meet their goals. Provides strategic consultation on projects and develops learning experiences to build workforce capability, now and for the future. You will work with leaders to scope learning requests, prioritize the team's work, to develop and deliver impactful learning solutions as well as evaluate the impact of the learning solutions. In this role you'll be accountable for the overall quality and measurability of learning products. The Expertise and Skills You Bring Bachelor Degree with ten years of experience in learning & development. Financial Services experience is preferred. Show up as a business partner with the ability to understand the business while translating learning needs and impact within the business context Provide end to end oversight to...

Fidelity Investments Job Description: Director, Performance Consulting, Corporate Services The Role The Director, Performance Consultant supports associate performance and help business units meet their goals. Provides strategic consultation on projects and develops learning experiences to build workforce capability, now and for the future. You will work with leaders to scope learning requests, prioritize the team's work, to develop and deliver impactful learning solutions as well as evaluate the impact of the learning solutions. In this role you'll be accountable for the overall quality and measurability of learning products. The Expertise and Skills You Bring Bachelor Degree with ten years of experience in learning & development. Financial Services experience is preferred. Show up as a business partner with the ability to understand the business while translating learning needs and impact within the business context Provide end to end oversight to...