27 engagement manager jobs found

Merck Job Description The Executive Director, Customer Service Center Strategy & Ops Leader (ED, CSC) reports to the Associate Vice President of US Marketing Operations in Commercial Excellence & Innovation and leads the overall US Customer Service Center organization with accountability to direct the strategy and execution of engagements with Healthcare Professionals, Patients, Consumers, and Employees across five contact centers with primary focus in the US. This accountability extends to include operational performance, regulatorycompliant intake, and largescale service modernization. This role directs a complex, multilayered organization of approximately 80 Full Time Employees, including multi-level leaders, people managers, and frontline teams responsible for critical, highly regulated customer and patient interactions. The ED, CSC sets the vision, strategy, and governance for a critical service organization that supports Healthcare Professionals, consumers,...

Merck Job Description The Executive Director, Customer Service Center Strategy & Ops Leader (ED, CSC) reports to the Associate Vice President of US Marketing Operations in Commercial Excellence & Innovation and leads the overall US Customer Service Center organization with accountability to direct the strategy and execution of engagements with Healthcare Professionals, Patients, Consumers, and Employees across five contact centers with primary focus in the US. This accountability extends to include operational performance, regulatorycompliant intake, and largescale service modernization. This role directs a complex, multilayered organization of approximately 80 Full Time Employees, including multi-level leaders, people managers, and frontline teams responsible for critical, highly regulated customer and patient interactions. The ED, CSC sets the vision, strategy, and governance for a critical service organization that supports Healthcare Professionals, consumers,...

Biogen About this role The Field Director, Medical Science Liaisons is a leadership role within US Medical Affairs and a strategic partner across Biogen. This role provides leadership, strategic direction, and operational excellence to a regional team of Medical Science Liaisons (MSLs), ensuring the effective translation and execution of medical strategy in support of meaningful patient outcomes. Biogen's priority is to continue to foster and enable a diverse and inclusive workforce - representing age, gender, sexual identity, race, ethnicity, Veterans, and people with disabilities - that reflects the communities where we operate and the patients who we serve. What You'll Do Strategic Planning & Execution Collaborate with Global Medical Directors, US and global brand teams, clinical partners, and crossfunctional stakeholders to develop and implement regional field medical strategies, translating enterprise and brand objectives into clear, actionable plans...

Biogen This position is hybrid to our Cambridge MA location and requires frequent on-site presence About This Role: As the Associate Director, US Forecasting, you will be a vital member of the Decision Sciences - Forecasting Center of Excellence team, tasked with developing and maintaining precise forecast models for Biogen North America's franchises. Your expertise will drive accurate predictions using both primary and secondary data assets, offering valuable insights for strategic planning and resource allocation across multiple indications. This role involves cross-functional collaboration to gather inputs, socialize outputs, and execute sensitivity and ad hoc analyses. You will empower the business to build objective forecasts and scenarios that enable data-driven decisions, maximizing shareholder value. Reporting to the Senior Director, Forecasting COE, this position offers a blend of analytical, strategic, and operational work, allowing you to engage with stakeholders...

PhRMA Overview Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking a Director of State Policy for the State Advocacy team. The Director will play a pivotal role in shaping policies that protect and promote the discovery, development, and delivery of medicines to help patients live longer and healthier lives. Reporting to the Deputy Vice President, you will develop and lead the policy-related strategy for key midwestern states, including Ohio, Indiana, and Kentucky. You’ll have the resources and support you need to be effective on key issues, including Medicaid, insurance, cost/value, 340B, and prescription drug pricing. In this highly visible, fast-paced role, you will collaborate with colleagues across PhRMA, engage with stakeholders at more than 30 member companies, and represent PhRMA at state legislative and regulatory hearings and other stakeholder meetings. You’ll apply your expertise in relationship building and communication to inspire confidence...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Manager, Internal Communications will help inform, engage, and inspire employees across the organization. This role is responsible for day-to-day internal communications strategy and execution, including ownership of the company intranet, cross-functional messaging, employee engagement moments, and select executive communications support. The ideal candidate is a strong writer and project manager who enjoys building structure, partnering with HR and business leaders, and creating content that brings our culture and strategy to life. RESPONSIBILITIES Internal Channels & Content *...

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Senior Director, Payer & Reimbursement, the Associate Director, Pricing & Contracting Operations plays a critical role in shaping and executing the company's pricing and contracting strategies to optimize access to Nuvalent's product portfolio, as well as playing a key part in driving pricing and contracting strategy and management. We are a growing pharmaceutical company with a commitment to delivering innovative, oral targeted therapies for oncology patients. We are seeking a dynamic and strategic professional to lead pricing and contracting operations....

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Senior Director, Payer & Reimbursement, the Associate Director, Pricing & Contracting Operations plays a critical role in shaping and executing the company's pricing and contracting strategies to optimize access to Nuvalent's product portfolio, as well as playing a key part in driving pricing and contracting strategy and management. We are a growing pharmaceutical company with a commitment to delivering innovative, oral targeted therapies for oncology patients. We are seeking a dynamic and strategic professional to lead pricing and contracting operations....

PhRMA Overview Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking a Director for its Policy and Research team to support policy, as well as legislative and regulatory analysis, for Medicaid and the commercial health insurance market. The individual will be responsible for supporting PhRMA policy development and response to current and emerging public policy issues on coverage and access across the Medicaid and commercial health insurance markets, including state, insurer, and pharmacy benefit manager (PBM) actions. The Director will: Serve as a subject matter expert on public policy matters affecting Medicaid and the commercial health insurance markets with a focus on state, insurer, health plan, and PBM actions. Provide expertise on federal and state policies affecting coverage and access under the Medicaid program, including program eligibility, the Medicaid Drug Rebate Program (MDRP), approaches to management of prescription medicines through...

Merck Job Description Position Description Translational Molecular Biomarkers (TMB) is responsible for translating preclinical molecular biomarkers to clinical development programs across all therapeutic areas and all phases of clinical development at our Company's Research laboratories. TB laboratories leverage an array of technologies to develop biomarker assays to help confirm engagement of therapeutic targets and understand mechanisms of drug action and patient response. The Operations & Logistics group within the TMB organization is seeking a highly motivated candidate to join our team. The individual will play a critical role in providing IT and operational support for processes and infrastructure supporting the clinical biomarker group and our cross-functional stakeholders involved in our Company's clinical studies. This role will encompass all aspects of supporting an industry leading clinical laboratory, including activities such as overseeing...

Merck Job Description We are looking for dynamic individuals who thrive in a team environment and are driven to succeed. The Rare Disease Account Specialist serves as a key point of contact to customer accounts for our Company's Pulmonary Arterial Hypertension (PAH) business. This role will be critical in establishing our presence in PAH and our commitment to supporting the efforts of PAH healthcare providers in improving patient health outcomes. This role will generate demand for our Company products, build and maintain a strong rapport with providers and office staff, engage and support account executives who help secure formulary access, and design account strategies to meet local customer needs. Primary Activities & Responsibilities will include but are not limited to the following: Account Management: Responsible for the overall customer experience of all stakeholders within target accounts; builds relationships with providers and staff, as appropriate,...

PhRMA Overview Pharmaceutical Research and Manufacturers of America (PhRMA) is seeking a Director for its Policy and Research team to support policy and legislative/regulatory analysis related to drug pricing, including price-setting for medicines. The individual will be responsible for supporting PhRMA policy development and response to current and emerging technical issues related to drug pricing and price setting, including work shaping the implementation of the drug pricing provisions of the Inflation Reduction Act (IRA) and supporting defense against new price setting policies, such as foreign reference pricing. The Director’s specific focus will include issues pertaining to pricing, coding and payment for physician administered medicines covered by Medicare Part B. The Director will also support work related to the Centers for Medicare and Medicaid Innovation (CMMI). The Director will: Provide supportive expertise on the Medicare Part B drug pricing provisions of the...

Biogen Head of Medical Omnichannel, Digital, & Innovative Engagement North America Medical Job Description The Head of Medical Omnichannel, Digital, & Innovation Engagement will be part of the North America Medical Leadership Team and will develop and lead the Scientific & Value Communication function within North America Medical, serving as a strategic partner within Biogen to inform medical practice across our therapeutic areas and pipeline. Reporting to the Head of North America Medical, this high-impact position will implement cutting-edge strategies that integrate traditional scientific communications with innovative digital tools, artificial intelligence, and multichannel platforms. The successful candidate will shape our scientific narrative across Biogen's therapeutic portfolio while building next-generation capabilities that amplify our scientific impact and enable measurable patient outcomes. Through a cross-functionally accepted Scientific...

Biogen About this role The Associate Medical Director, Rare Disease role is a part of North America (United States) Medical Affairs, a strategic partner within Biogen, that helps inform medical practice across our therapeutic areas and pipeline to improve meaningful patient outcomes. As a key member of the US Rare Disease Medical Director office team and reporting to the Medical Director, the Associate Medical Director - Rare Disease is responsible for supporting the development and implementation of the US Medical Strategy for Biogen's FA (Friederichs Ataxia) therapeutic area. Biogen's priority is to continue to foster and enable a diverse and inclusive workforce - representing age, gender, sexual identity, race, ethnicity, Veterans, and people with disabilities - that reflects the communities where we operate and the patients who we serve. What You will Do Contribute to the development and execution of the US medical strategy and tactics for Rare Disease, FA asset,...

Biogen About This Role: The Executive Assistant (EA)supportstwo executives: the VPforPharma CMC and Regulatoryand theVP for Biologics CMC Development & Regulatory.These leaders oversee global organizationscomprisedof both lab-based and office-based employees,operatingacross time zones and within highly technical development environments.This roleplays a pivotal role in ensuring the seamless operation of the leadership office. As a key member of the team, you will manage complex calendars, coordinate high-impact engagements, and foster proactive communication across the organization. This role requires exceptional organizational skills, discretion, and the ability tooperateindependently in a fast-paced environment. You will collaborate closely with the Strategy & Operations Lead to align priorities, support leadership forums, and drive strategic initiatives. Additionally, you will act asa central pointof contact for stakeholders across Biogen and externally, ensuring...

Biogen Associate Director, Federal Policy Public Policy & Government Affairs (PPGA) Location: Washington, DC (Hybrid) The Associate Director, Federal Policy is a key member of the Public Policy & Government Affairs (PPGA) team, supporting the Head of Public Policy in advancing federal policy strategies that enable patient access to Biogen's innovative therapies. This role contributes to the development and execution of policy strategies focused on Medicare coverage, coding, reimbursement, and broader pharmaceutical policy issues impacting both inline and pipeline assets. The Associate Director will operate in close partnership with the Head of Public Policy and cross-functional colleagues to ensure alignment between policy priorities and enterprise objectives. The ideal candidate brings deep knowledge of federal health policy, strong analytical capabilities, and a passion for improving outcomes for patients living with serious neurological and specialized...

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Senior Director, Commercial Insights & Analytics, the Associate Director, Sales Force Effectiveness position will play a critical role in building and optimizing the sales infrastructure for our NSCLC portfolio. This individual will lead sales analytics, forecasting field goals, CRM management, incentive compensation design, territory alignment, and overall sales force effectiveness initiatives. The ideal candidate has strong oncology experience, a deep understanding of building unique customer engagement models, and elements of optimized sales force deployment in...

Nuvalent, Inc. The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building. The Role: Reporting to the Senior Director, Commercial Insights & Analytics, the Associate Director, Sales Force Effectiveness position will play a critical role in building and optimizing the sales infrastructure for our NSCLC portfolio. This individual will lead sales analytics, forecasting field goals, CRM management, incentive compensation design, territory alignment, and overall sales force effectiveness initiatives. The ideal candidate has strong oncology experience, a deep understanding of building unique customer engagement models, and elements of optimized sales force deployment in...

Collegium Pharmaceutical Collegium Pharmaceutical is building a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a leading portfolio of responsible pain management and neuropsychiatry medications. Hybrid: Required to be onsite in Stoughton, MA on Tuesday, Wednesday and Thursday. POSITION OVERVIEW The Director, External Communications will help elevate Collegium's corporate reputation, scientific leadership, and market presence through coordinated media, digital, and product communications. This role is responsible for day-to-day external communications strategy and execution, including owned channel content (social, web), press materials, product communications in collaboration with Commercial, and external-facing corporate storytelling. This leader will partner closely with Communications, Commercial, Investor Relations, and HR to support strategic priorities ranging from...

Biogen About This Role The Director, Commercial Communications is responsible for leading the narrative for North America's performance, growth and transformation. This individual will be a strategic leader who develops a deep understanding of our commercial business in North America to drive compelling messaging and education for external and internal stakeholders. Working closely with senior leaders in Communications, Finance, Investor Relations, Operations and the North America leadership team, this role is responsible for the preparation and delivery of informative communications-including talking points, presentations, content and other materials-to prepare the President of North America to help build confidence that the organization is executing on its commitments. You will work with business leaders to synthesize the company's performance, market dynamics and customer insights, ensuring all external messaging is rigorously supported by data. This role will...