612 service manager jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role Role Description We are looking for a Data Platform Managed Services & Operations Lead to manage the client experience and scale Data operations for both BlackRock teams and clients. This includes onboarding data pipelines, operational support, incident management and problem management. This role will manage the client experience and ensure high availability, reliability, and performance of enterprise data platforms while enabling seamless onboarding of new use cases and clients. You will act as the bridge between engineering, business stakeholders, and operations teams to deliver stable and scalable data services. Key Responsibilities Platform Operations & L1 Support • Lead and manage L1/L2 operations for the Data Platform. • Ensure 24x7 monitoring, alerting, and first-level incident response. • Define and track SLAs, SLOs, and KPIs for platform performance. • Drive operational excellence and continuous improvement • Maintain SOPs,...

About this role The VP - Data Platform Managed Services & Operations provides hands-on operational leadership for enterprise data platforms, including ETL/ELT pipelines, orchestration frameworks (e.g., Airflow), streaming platforms, and Snowflake workloads operating on cloud platforms (AWS, Azure, GCP) . The role combines strong troubleshooting expertise with a transformation mindset , driving SLA adherence, platform stability, and continuous improvement . A key focus is on modernizing operations through automation and AI assisted monitoring , enabling proactive, scalable, and resilient data platform support while leading a small, globally aligned operations team. Key Responsibilities Operational Ownership Lead daily production operations for ETL/ELT pipelines, orchestration frameworks, streaming systems, and Snowflake workloads. Act as the first escalation point for L1/L2 incidents, ensuring timely triage, mitigation,...

EnviroScience, Inc. Full time Regular The Vegetative Services Project Manager is responsible for assisting the Vegetative Services Manager with cost estimating, technical writing, and proposal development for vegetation services business opportunities. This role involves conducting field assessments, organizing proposal and project efforts, and coordinating workflows for proposal deliverables. The role also involves participation in our project management team providing client coordination, ensuring regulatory compliance, and maintaining project budgets. This is a hybrid role that combines excellent technical writing and site assessment capabilities with project managerial skills such as cost estimating and project management. The ideal candidate will be effective at conducting site assessments, developing technical support narrative/concepts, generating cost estimates to meet project scope and objectives, and championing project goals to ensure all objectives are met efficiently...

Bermex, Inc. Full time Regular About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system. ***Salary Transparency: Pay for this role is at $80,000/year. *** What You’ll Do Supervision and Leadership: Supervise and provide guidance to a team of line locator technicians. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the daily ticket schedule and monitor safety, work quality and completion. Ensure equipment is in good working condition. Troubleshoot and resolve technical issues....

Bermex, Inc. Full time Regular About The Team Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Line Locator Technician reports to the Project Manager at Bermex. This position plays a key role in detecting and locating underground utility lines and pipes. This position also requires high physical activity, excellent attention to detail, and exceptional flexibility day to day. ***Salary Transparency: Pay for this role is at $25/hour.*** What You’ll Do Line Locating: Receive work tickets from the 811 system Read and interpret utility maps showing underground...

Bermex, Inc. Full time Regular About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system. What You’ll Do Supervision and Leadership: Supervise and provide guidance to a team of line locator technicians. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the daily ticket schedule and monitor safety, work quality and completion. Ensure equipment is in good working condition. Troubleshoot and resolve technical issues. Routinely audit field employees. Safety and Compliance:...

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Line Locator Technician reports to the Project Manager at Bermex . This position play s a key role in detecting and locating underground utility lines and pipes . This position also requires high physic al activity , excellent attention to detail , and exceptional flexibility day to day . What You’ll Do Line Locating :...

About this role You can work with us at one of top FinTech companies. We sell our Aladdin platform to over 200 of the top global corporations, in total managing about quarter of all the world's money under management. BlackRock is global but close-knit team of individuals who share a common goal of providing the very best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities and ideas brought by our employees. We are serious about our people and offer Flexible Time Off, collaborative working spaces and several other benefits. An individual selected in this position will have the responsibility to cover business-critical computing workloads, real-time / interactive processing, data transfer services, application and new technology on-boarding and upgrades, and recovery procedures. The international team is split into 4 global regions to provide 24*7*365 support. This role is accountable...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new...

About this role About this role Are you an experienced lawyer searching for an exciting and challenging opportunity with the world's largest asset manager? We are seeking a lawyer to join BlackRock's Legal team, primarily focusing on digital asset products and distribution in the Europe, Middle East and Africa (EMEA) region. An understanding of digital ledger technologies and/or how cryptoassets operate would be very helpful. The role will have a particular focus on innovative structuring and legal oversight of tokenised investment products (including exchange traded products, money market funds and private assets) and their distribution across EMEA. The lawyer will work in a team of over 30 lawyers in the Products and Solutions EMEA Legal team which comprises lawyers qualified in multiple countries. The team forms part of the broader EMEA Legal & Compliance department. The lawyer will be expected to work with a high degree of proactivity and accountability. Recognising...

About this role BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That is why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and its why companies, institutions and global governments come to us for help meeting their biggest financial challenges. About Aladdin & Aladdin Accounting BlackRock runs on Aladdin, a unified investment management operating system that combines risk analytics with portfolio management, trading, operations, and accounting on one platform for informed decisions. Aladdin Accounting extends the scope of Aladdin, providing our clients a single, front-to-back investment...

About this role Business overview BlackRock's Financial Institutions Group (FIG) develops and fosters connectivity and drives business outcomes with insurance companies by leveraging insurance expertise, a global platform, and BlackRock's leading capabilities in asset management, markets advisory, and risk technology. BlackRock is the largest and leading 3rd party manager of insurance assets in the world, and the insurance practice is a strategic focus at BlackRock. The FIG team oversees relationships with over 400 insurance companies globally, covering over $600 billion of invested assets across public and private fixed income, equity and multi-asset investment strategies. The FIG team's specialization and focus on insurance promotes a solutions-oriented approach to meeting the unique needs of insurance companies and the insurance industry broadly. We pride ourselves on being creative and solutions-oriented in delivering BlackRock's platform to a sophisticated client base,...

About this role The Senior Human Resources Business Partner for Continental Europe is a senior leadership role accountable for shaping and delivering the people strategy across multiple European markets. This role partner s closely with BlackRock's European Country Managers and regional leadership to drive organizational effectiveness, build leadership and talent pipelines , strengthen cultural cohesion, and ensure regulatory and people risk management - directly enabling BlackRock's commercial success and delivery to clients as the most global asset manager operating in Europe . The role operate s at the intersection of global strategy and local execution, shaping the future of BlackRock's people agenda across Europe . The ideal candidate is a strategic, hands-on leader who thrives in complexity and translates strategy into action. They bring experience across the European labour market and a strong track record of navigating global, high-performance organisation s . This...

About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the...

About this role Team Description The APAC COO team is dedicated to ensuring that both regional and country platforms operate commercially, smoothly, and efficiently. As partners with the Head of Asia Pacific and senior business leaders, we unlock opportunities to accelerate growth, drive innovation, and lead change. The team conducts detailed resourcing and financial analysis. We translate findings into actionable insights and proactively mitigate risks. We maintain a strong operational focus and advance our talent and culture agenda. We are growing our presence in India to strengthen partnerships with regional partners, coordinate programs, ensure compliance with local and regional regulations, and deliver technology-enabled optimization. The Data and Platform Associate is responsible for supporting APAC Client Business platforms (such as MS Dynamics and Seismic) and delivering data insights across the APAC region. The role plays a key role in driving platform adoption,...

About this role Reconciliation Associate The Investment Accounting Reconciliation Team is a dedicated group of professionals who ensure that all BlackRock cash & position data are accurate for critical processes including investment management, analytics, compliance, and regulatory. Cash & Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. We provide information services and solutions in supporting this business. The roles and responsibilities will include actively handling risk and exposure for BlackRock by ensuring the investment book of record is reconciled with the custodian, manager, client and/or prime record holders daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading...

About this role Aladdin Client Business, Preqin - Director, Midwest Region Lead BlackRock Overview: BlackRock is one of the world's leading asset management firms, providing global investment management, risk management, and advisory services to institutions and individuals. We offer a broad range of solutions - from rigorous fundamental and quantitative active strategies aimed at delivering outperformance, to highly efficient indexing approaches designed to provide diversified exposure to global markets. Our clients access these solutions through multiple structures, including separate accounts, mutual funds, pooled investment vehicles, and our industry-leading iShares® ETFs. At BlackRock, our mission is simple: to help clients build a better financial future. We are a diverse team of innovators and problem-solvers, united by a passion for continuous improvement and delivering exceptional experiences for colleagues and clients alike. Business Unit Overview:...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role SpiderRock Advisors ("SRA"), a wholly owned subsidiary of BlackRock within US Wealth Advisory, is seeking an energetic and talented Portfolio Manager / Derivatives Trader. The role supports the design and implementation of customized option overlay strategies in SMAs for institutional and wealth clients, combining day-to-day trading implementation with a meaningful client-facing partnership component. Scope of role (time allocation) ~2/3: portfolio management + derivatives trading implementation (trade generation/reviews, rebalances/rolls, risk/performance monitoring, workflow execution, meeting internal and client SLAs). ~1/3: client-facing partnership-supporting Option Strategists and field teams with education, mandate design discussions, portfolio reviews, and client updates. No travel expectation for this role. Key responsibilities Accurately and efficiently implement model trades and highly customized option overlay portfolios; participate in...