6 service desk analyst jobs found

About this role Description: BlackRock Global Markets (BGM) brings together BlackRock's global trading, financing and financial resource management, securities lending, ETF markets, cash management, and index investments businesses to deliver investment, trading, financing, and risk management excellence for clients. Markets Research is a team within the Global Markets group that conducts cutting-edge market microstructure research, performs pre- and post-trade analysis, and provides analytics for its stakeholders. In this function, Markets Research cuts across regions and asset classes. It partners with Trading Data, Analytics, Trading Desks, as well as the active and passive investment teams to deliver best execution and superior investment performance. The Markets Research team is seeking to hire a senior Quantitative Researcher. We are a small, close-knit team with a collegiate culture that values openness, creativity, and attention to detail. The role involves working...

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: Respond to user inquiries, email, or phone-generated support calls Escalate high-impact problems while maintaining responsibility. Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS. Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers,...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world . With a collaborative team of over 400 members , we......