20 senior customer success manager west jobs found

About this role About Fixed Income: The Fixed Income team provides a range of fixed income products that suit different client needs for risk and return. Within Fixed Income, there are two active investment processes: fundamental business uses fundamental investment styles and strategies to create alpha for clients; and the model-driven business uses advanced quantitative strategies to create alpha for clients. This role is in the fundamental fixed income team. The Product Strategy (PS) team is tasked with representing the investment platform and specific strategies with external clients such as investment consultants, existing clients, and prospects, which encompasses both pitching for new money, as well as servicing and defending existing assets. The PS team also contribute to the fixed income specific thought leadership for clients. The Product Strategy team also represent the investment platform in internal forums with our distribution partners, such as iShares and...

About this role About this role We are seeking a Vice President of Product to help deliver and grow the Enterprise Data Platform (EDP). In this role, you will collaborate with product managers across EDP to develop the product vision and define the execution strategy. You will partner with engineering and program management teams to drive the delivery of these capabilities and help define, develop, and deliver the capabilities for our Unstructured Data domain. You will engage platform users to understand their business needs, use cases, requirements, and priorities; define a product offering that meets those needs; work with UX designers and the broader EDP team to create a positive user experience; support platform adoption; and objectively measure its success Responsibilities : Strategic Vision: Establish and articulate a clear strategic roadmap for the capabilities you oversee, aligned to the business outcomes of the key team members and to EDP's product and...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Responsibilities: The Data Governance Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete, and timely data. As a member of Third Party Oversight team within...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that promotes positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $15 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Private Financing Solutions (PFS) is BlackRock's private credit platform, providing customized financing solutions to a broad range of corporate and sponsor-backed borrowers globally. The business is a key strategic growth area for the firm, managing a diverse portfolio of direct lending, asset-based finance, and specialty financing investments across multiple fund structures. As the...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Transmission Utility Arborist 1 reports to the Senior Consulting Utility Forester at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Transmission Utility Arborist reports to the Senior Consulting Utility Forester at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along...

About this role Being part of BlackRock means joining a community of experienced, ambitious professionals working on some of the world's most complex financial challenges. Our founder-led culture continues to feel entrepreneurial - we work with pace, purpose, and a strong commitment to delivering for our clients. BlackRock's Multi-Asset Strategies & Solutions (MASS) business is the investment group at the heart of the firm's portfolio construction, asset allocation, and active management ecosystem. MASS draws on BlackRock's full toolkit of index, factor, and alpha-seeking capabilities to deliver precise investment outcomes and differentiated alpha insights. With more than 600 investment professionals, MASS combines sophisticated asset allocation expertise , thorough risk management, extensive market insights, and industrial scale implementation capabilities to develop whole portfolio solutions for wealth and institutional clients . MASS currently manages over $2.5 trillion...

About this role Managing Director - Global Head of Digital Client Experience Location: LDN or NY About the Role We're looking for a proven, tech-focused Client Success leader to build, scale and optimize a high-performing team. A strategic operator who thrives in fast-paced, high-volume environments. This person needs to be a transformation expert with a start-up mindset to build and execute a strategy delivering client success excellence to thousands of clients across the globe while enabling our future growth to be delivered at scale. This leader will have experience in building global teams, expert knowledge on leveraging technology, automation, AI and data-driven insights to drive client adoption, retention, and expansion. They must be a leader in leveraging AI techniques to solve scale challenges. As a senior leader, you will drive alignment across executive stakeholders, represent the voice of the client at the leadership table, and ensure client success is a...

About this role This role is focused on business development across UK-headquartered marquee and enterprise clients, many of which operate with a significant global footprint. This role sits within Preqin, part of BlackRock's Aladdin Client Business. Together, we are transforming how private markets data and technology power investment decisions globally. Preqin plays a critical role in expanding BlackRock's private markets capabilities, complementing the Aladdin platform and helping clients view, analyze, and act across their entire portfolio. We are ambitious, collaborative, and deeply client focused - and we are just getting started! Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyse, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and caring...

About this role About BlackRock CCB Wealth Management Limited: BlackRock's purpose is to help more and more people experience financial well-being and the firm has a long history of investing in and serving investors in China. BlackRock aspires to become the leading global asset management firm operating in China and is committed to contributing to the long-term development of the local asset management industry. BlackRock CCB Wealth Management Limited (China WMC) - a Shanghai-based joint venture between BlackRock, China Construction Bank and Temasek - aims to deliver investment excellence by offering customer-centric, diversified and innovative wealth management products and solutions to help Chinese people secure a better financial future and retire with dignity. Role Description The role will be responsible for driving the broad activities of product team within WMC. Core to the role is an ability to create and articulate strategic plans relating to existing and...

About this role Overview Global Infrastructure Partners is seeking a Head of AI Enablement to lead the practical deployment of AI across GIP's investment, capital formation and fund operations. The role will focus on prioritizing high-impact use cases, standardizing tools, embedding AI into repeatable workflows, coordinating with BlackRock capabilities, managing pilots and vendors, improving adoption, driving training and measuring business impact as well as cost. GIP has already established a meaningful foundation; the role's mandate is to move the organization from experimentation to scaled, governed, high-impact usage. Strategic Mandate Increase AI usage, proficiency, and consistency across GIP through training, support and standardization Prioritize use cases with outsized impact across investment underwriting, capital formation and fund operations. Interface with model and application layer tool providers Create competitive advantage from proprietary data,...

About this role About BlackRock Solutions BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform, Aladdin®, which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for clients with portfolios totaling over $20 trillion . Our diverse client base includes external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of BlackRock's long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. About Aladdin Client Engagement Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. The team is responsible for maximizing the value of the Aladdin product through engagement, education, and close...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Consulting Utility Forester (CUF) reports to the Senior Consulting Utility Forester at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Responsibilities: The Data Governance Team is responsible for ensuring the data needs of BlackRock and the clients of BlackRock Solutions are fulfilled with accurate, complete, and timely data. As a member of Third Party Oversight team within...

About this role Job Description We are seeking a Vice President, Identity Security Engineer to help shape and deliver a major identity modernisation programme , migrating from SailPoint IdentityIQ to SailPoint Identity Security Cloud. This is a hands-on technical leadership role for an engineer who enjoys solving complex security, data, integration and operating -model challenges at enterprise scale. You will work with engineering, security, operations and business partners to design a modern identity platform that is secure, resilient, scalable and easier for people to use. The successful candidate will combine deep SailPoint and identity governance expertise with the judgement, ownership and communication skills needed to lead complex changes across a global organisation . Key Responsibilities Lead the technical design and delivery of the migration from SailPoint IdentityIQ to SailPoint Identity Security Cloud, treating the move as a platform transformation...

About this role We are looking for a Cyber Security Data Operations Engineer to join BlackRock's Technology & Operations organization. This role sits within a team responsible for building reliable, secure, and observable data pipelines in a highly regulated environment. You will work closely with technology, operations, and information security partners to deliver data products that enable transparency, automation, and risk‑informed decision making at scale. The ideal candidate is an engineer at heart-comfortable working end‑to‑end across ingestion, transformation, orchestration, and governance-who values clean design, strong documentation, and operational excellence. Key Responsibilities: • Lead requirements gathering sessions and understand business priorities for design and solutioning of applications for the Cyber Security team. • Own and manage a data analytics application roadmap, and prioritization of features against business needs • Build KPIs,...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Consulting Utility Forester (CUF) 1 reports to the Senior Consulting Utility Forester at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc . This position will play a key role in providing an educational, personable, and professional...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Sitting at the intersection of business and technology, the Aladdin Product Management team partners closely with engineering, research, and client-facing teams to design and deliver products that shape financial markets. About the Role: As a Director on the Studio Developer team, you will operate as an enterprise leader responsible for setting product strategy, driving cross-platform outcomes, and ensuring delivery at scale. You will lead Studio Developer, Aladdin's platform for extending and automating workflows, shaping how users build, adapt, and run custom workflows in a governed, enterprise-ready way, while leading large, complex...