2 operations technician 1 jobs found

About this role SpiderRock Advisors (SRA) is seeking an investment professional to scale institutional client coverage across family offices, pension funds, and endowments by driving measurable improvements in client onboarding throughput, RFP win support, and ongoing service quality. This role is designed for a candidate coming from an investment seat who can translate portfolio construction, performance, and risk into clear client-ready analysis and messaging. Responsibilities span the full client lifecycle, from pre-mandate RFP and due diligence support through implementation and ongoing relationship management, partnering with Sales, Portfolio Management, and Middle/Back Office to deliver against defined service-level targets (e.g., onboarding cycle time, documentation accuracy, timeliness of deliverables, and issue resolution time). The successful candidate will apply strong analytical rigor to produce and explain investment and portfolio analytics (e.g., performance and...

About this role We are seeking a highly skilled Senior QA Engineer to lead quality assurance efforts for our software products. This role involves designing and executing comprehensive test strategies, ensuring product reliability, and collaborating with cross-functional teams to maintain the highest standards of quality. Key Responsibilities Develop and maintain test plans to ensure full coverage of product requirements. Design, create, and execute automated and manual test scripts to meet quality goals. Prepare and manage traceability matrices to verify test coverage. Generate detailed testing reports and communicate findings to stakeholders. Monitor software changes and update test cases and plans accordingly. Maintain a comprehensive database of software defects and track resolutions. Collaborate with team members and assist colleagues in achieving optimal results. Perform additional tasks assigned by management within the scope of expertise. Qualifications...