64 customer success manager jobs found

Description The Client Services Associate (CSA) role is responsible for internal and external client support and research as tasked. It is the responsibility of the CSA to conduct business within given accounts in such a manner that maximizes Tooling U-SME's long-term corporate sales and profit potential. As appropriate, the CSA responsibilities include (but are not limited to): MAJOR FUNCTIONS: Support (Incoming support questions, cases and escalating to the appropriate Client Success Manager, as necessary, Tier II). Responding to login information requests. • Answering support questions through the phone loop calls, and basic sales loop calls by qualifying caller. Custom Assessments (creation and beta testing of Custom Tests, Registering testers for Assessment tests) Account Maintenance, custom bundle creation & assigning to accounts, reactivating and/or closing accounts, management of expired accounts based on terms of contract obligations. General...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. About the Role: Aladdin Studio represents the next generation of extensibility within the Aladdin platform. It enables clients to build, integrate, and customize workflows, applications, and data pipelines on...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We are always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role This position reports to the Ready Force Manager at Bermex and plays a key role in sending daily utility jobs to installation techs via computer for residential and/or commercial accounts. In addition, you will validate their installation work for accuracy. This position requires a high degree of organization, strong attention to details and effective...

ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc . This position will play a key role in providing an educational, personable, and professional...

Bermex, Inc. Full time Regular About The Team Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Ready Force Team Technician plays a key role in gas, water, and electric meter installation/exchange, maintenance and reading, surveying gas lines, as well as customer communication. This role may also participate in atmospheric corrosion, leak surveying, or line locating. This position requires a significant amount of walking in outdoor environmental conditions, excellent time management, and flexibility. Traveling throughout the United States up to 100% of the time while...

About this role Access and Identity Management team sits in the Global Information Security group whose mission is to evaluate, establish, maintain information security controls that protect the company's information and computer systems. The Cloud Identity & Access Management (IAM) Cloud Associate role is a technical position which will support IAM functions in Microsoft Azure and AWS environment(s). This includes creating and granting access to new users, non-human accounts while crafting and maintaining roles permissions and entitlements for various businesses/departments in BlackRock. In addition to performing user access management activities this role also requires proactive governance of all cloud environment(s) that includes reviewing stale access, handling secret rotations, reducing over-privileged access etc. Primary Duties & Responsibilities: Drive continuous improvement within the IAM security architecture by introducing and implementing emerging...

ACRT, Inc. Full time Regular ACRT is currently seeking energetic experienced professionals who enjoy working outdoors. Our Transmission Utility Arborist position is ideal for entry level and seasoned professionals with an educational background in rangeland management, forestry, horticulture, natural resources, environmental studies, conservation or related disciplines and with experience in these fields and line of work. This position would ideally be located in Lubbock, TX and adjacent areas and will be required to travel to other areas when necessary. Our Arborists perform identification, inspection, and evaluation of vegetation and brush along utility lines; Submit inspection results to clients with recommendations; Plan, direct, and coordinate the activities of assigned clearance crews; Discuss and negotiate line-clearance crew access issues; Serve as a liaison between clients, work crews, and client customers; Perform real time crew checks; Get estimates, build schedules...

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Gas Leak Survey Technician reports to the Assistant Manager or Supervisor at Bermex. This position plays a key role in surveying gas lines, meters, piping, and surrounding areas for evidence of gas leaks using a Methane Leak Detector. This position requires a high degree of physical activity, working in a wide variety of weather...

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Gas Leak Survey Technician reports to the Assistant Manager or Supervisor at Bermex. This position plays a key role in surveying gas lines, meters, piping, and surrounding areas for evidence of gas leaks using a Methane Leak Detector. This position requires a high degree of physical activity, working in a wide variety of weather...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Assistant Operations Manager reports to the Senior Operations Manager at Bermex. This position plays a key role in planning, directing, coordinating, and managing the operations of Bermex. This position is a liaison between the field, corporate office, and the client while ensuring operational corporate objectives are accomplished through...

Bermex, Inc. Full time Regular About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system. ***Salary Transparency: Pay for this role is at $80,000/year. *** What You’ll Do Supervision and Leadership: Supervise and provide guidance to a team of line locator technicians. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the daily ticket schedule and monitor safety, work quality and completion. Ensure equipment is in good working condition. Troubleshoot and resolve technical issues....

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Gas Leak Survey Technician reports to the Assistant Manager or Supervisor at Bermex. This position plays a key role in surveying gas lines, meters, piping, and surrounding areas for evidence of gas leaks using a Methane Leak Detector. This position requires a high degree of physical activity, working in a wide variety of weather...

ACRT, Inc. Full time Regular ACRT is currently seeking energetic experienced professionals who enjoy working outdoors. Our Consulting Utility Forester position is ideal for entry level and seasoned professionals with an educational background in forestry, horticulture, arboriculture, environmental studies, conservation or related disciplines and with experience in these fields and line of work. Our Foresters perform identification, inspection, and evaluation of trees and brush along utility lines; Submit inspection results to clients with recommendations; Plan, direct, and coordinate the activities of assigned tree clearance crews; Discuss and negotiate line-clearance crew access issues; Serve as a liaison between clients, tree crews, and client customers. Pay is $20 to $26 an hour, based on experience Minimum Requirements: 2 year degree in forestry, horticulture, environmental science or closely related field OR in lieu of a degree, high school diploma plus 2 years of...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $14 trillion of assets we have a responsibility: our technology and services enable millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Your Team The Portfolio Services division provides operational support to BlackRock's portfolio management teams and clients. Portfolio Services is central to BlackRock's operations in providing subject matter expertise, monitoring fund administrator service delivery in relation fund accounting and financial reporting, supervising operational capacity for new products, contributing to projects in...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: Pay for this role is at...

About this role Associate, U.S. Transfer Agency Oversight Do you thrive in a stimulating and dynamic environment where project management skills are key? Look no further. We are seeking an Associate who is curious, analytical, and passionate to become part of our team. At BlackRock, we strive to empower our employees and actively engage their involvement in our success. Experience what it feels like to be part of an organization that makes a difference. The Transfer Agency Oversight team is seeking an experienced Associate to support transfer agent operations for BlackRock Mutual Funds, Registered Alternatives, and Money Markets. The Associate will play a critical role in coordinating transfer agent activities, monitoring service levels, and supporting the development of operating models and technology solutions. This role involves close collaboration with intermediary operations teams, transfer agents, vendors, and internal partners such as Product Groups, Legal, Fund...

About this role Are you interested in building innovative technology that crafts financial markets? Do you like working at the speed of a startup but want to solve some of the world's most sophisticated problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $7 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial...

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Meter Reader reports to the Meter Services Supervisor at Bermex . This position play s a key role in reading and inspecting gas, electric, and/ or water meters . This position also requires a high degree of walking in outdoor environment al conditions , excellent time management, an d exceptional flexibility day to day . ***This role has a...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Sitting at the intersection of business and technology, the Aladdin Product Management team partners closely with engineering, research, and client-facing teams to design and deliver products that shape financial markets. About the Role: As a Director on the Studio Developer team, you will operate as an enterprise leader responsible for setting product strategy, driving cross-platform outcomes, and ensuring delivery at scale. You will lead Studio Developer, Aladdin's platform for extending and automating workflows, shaping how users build, adapt, and run custom workflows in a governed, enterprise-ready way, while leading large, complex...