7 customer service jobs found

Description Leads a portfolio of complex, high-impact federal technology projects that connect advanced manufacturing and data-driven systems with defense and federal applications. This role operates with a high level of independence and is accountable for program delivery across cost, schedule, performance, and compliance requirements. Navigates the operational and regulatory complexities of federal and defense programs while supporting business development and funding capture efforts. Serves as the primary program-level point of contact for federal agency stakeholders, ensuring clear communication, disciplined execution, and adherence to contractual obligations. Develops and executes program strategies aligned with SME's broader technology objectives. Leads cross-functional teams composed of SME staff and external partners to deliver measurable results and maintain strong federal customer relationships. MAJOR FUNCTIONS: Oversee a diverse portfolio of defense and...

Description Responsible for supporting and advancing SME's mission in alignment with the organization's strategic goals and objectives. The Project Manager oversees and engages SME MI-WPC programs - including the planning, development, and execution of initiatives such as events (in person and virtual), publications, media/digital programs, reports, and forums. The Project Manager manages multiple concurrent projects and coordinates with internal and external stakeholders, ensuring defined outcomes are delivered on time and in scope t This position requires a high level of independence and the ability to manage multiple projects that involve diverse internal and external stakeholders with accountability for deliverables, timelines and budgets. This role specifically requires managing and supporting SME's MI-WPC initiatives through development and execution of program strategies and providing operational and coordination support to ensure successful outcomes and alignment with...

Description Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally. This position plays an integral role in supporting SME's presence and exhibitor relationships for FABTECH, the leading event for metal forming, fabricating, welding, and finishing along with other premier events. MAJOR FUNCTIONS: Promote and sell new and existing exhibitor accounts Research and identify new prospect opportunities using technology tools, social media, newsfeeds, and other methods. Research and identify key contacts within new accounts. Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships. Provide exceptional customer service to account base. Maintain a complete electronic record of sales activity in company CRM system...