6 customer service jobs found

Description The Senior Digital Marketing Specialist II is responsible for the planning, design, optimization maintenance, measurement and reporting of websites, social media, and demand generation programs to increase brand awareness, generate qualified leads, improve customer service, drive leads to conversions, increase sales, and deepen customer engagement. This role is expected to initiate effective marketing campaigns online, and to translate business goals into successful digital marketing campaigns. Provide influential leadership to Marketing, IT, Sales and Management team members, as well as outside agencies and vendors, in order to achieve this objective. This position does not have direct reports. In addition, the Senior Digital Marketing Specialist II is responsible for developing, managing, implementing, measuring and reporting on other marketing communications projects, as assigned by the Director of Marketing, to support SME and Business Unit strategic plan...

Description Responsible for the sale and management of a portfolio of products and services including tradeshows, events, media, sponsorship, and advertising. The Account Representative II will prospect new accounts and renew current accounts equally. This position plays an integral role in supporting SME's presence and exhibitor relationships for FABTECH, the leading event for metal forming, fabricating, welding, and finishing along with other premier events. MAJOR FUNCTIONS: Promote and sell new and existing exhibitor accounts Research and identify new prospect opportunities using technology tools, social media, newsfeeds, and other methods. Research and identify key contacts within new accounts. Cross-sell accounts into additional SME events and up-sell accounts into additional products offerings including sponsorships. Provide exceptional customer service to account base. Maintain a complete electronic record of sales activity in company CRM system...