17 customer operations jobs found

About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: Pay for this role is at...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: Pay for this role is at...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale. Being a member...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: Pay for this role is at...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Assistant Operations Manager reports to the Senior Operations Manager at Bermex. This position plays a key role in planning, directing, coordinating, and managing the operations of Bermex. This position is a liaison between the field, corporate office, and the client while ensuring operational corporate objectives are accomplished through...

Bermex, Inc. Full time Regular About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system. ***Salary Transparency: Pay for this role is at $80,000/year. *** What You’ll Do Supervision and Leadership: Supervise and provide guidance to a team of line locator technicians. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the daily ticket schedule and monitor safety, work quality and completion. Ensure equipment is in good working condition. Troubleshoot and resolve technical issues....

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...

About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...

About this role Vice President, Portfolio Management - Fixed Income - Citi Portfolio Solutions Powered by BlackRock (CxB) Citi Portfolio Solutions Powered by BlackRock (CxB) combines the strategic advisory of a leading global bank with the investment management and technology strengths of one of the world's preeminent asset managers. As investor appetite grows for custom built, whole portfolio solutions, BlackRock continues to invest in our global investment platform to stay at the forefront of clients' evolving needs. About the Role The Portfolio Manager will support the management of U.S. and Global Preferred Securities strategies within the Citi Portfolio Solutions Powered by BlackRock (CxB) Fixed Income SMA platform. This role partners closely with senior portfolio managers, credit research, trading, and risk teams to help implement investment strategy, monitor portfolios, and support day‑to‑day portfolio management activities across client mandates. Key...

About this role Vice President, Portfolio Management - Multi-Asset - Citi Portfolio Solutions Powered by BlackRock (CxB) Citi Portfolio Solutions Powered by BlackRock (CxB) combines the strategic advisory of a leading global bank with the investment management and technology strengths of one of the world's preeminent asset managers. As investor appetite grows for custom built, whole portfolio solutions, BlackRock continues to invest in our global investment platform to stay at the forefront of clients' evolving needs. CxB is seeking a Vice-President Portfolio Manager to help deliver customized Separately Managed Accounts at institutional standards through customized, Multi-Asset solutions. Principal Responsibilities Oversee multi-asset portfolios across a range of client types and structures, including model portfolios and bespoke discretionary mandates. Support the existing CxB portfolio management team as the platform continues to scale, while collaborating across...

Bermex, Inc. Full time Regular About The Team At Bermex , we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading . At Bermex , we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Gas Leak Survey Technician reports to the Assistant Manager or Supervisor at Bermex. This position plays a key role in surveying gas lines, meters, piping, and surrounding areas for evidence of gas leaks using a Methane Leak Detector. This position requires a high degree of physical activity, working in a wide variety of weather...

About this role Business Unit Overview: BlackRock Finance consists of finance professionals in disciplines including Financial Planning & Analysis (FP&A), Treasury, Tax, Finance Controls, Sourcing and Vendor Management, Finance Platform Support and Controllers. Treasury Accounting, which is included within Controllers, is a team with presence in Atlanta, Mumbai, and New York, responsible for corporate investment accounting activities globally. Job Purpose/Background: The Investment Accounting Team is responsible for the monthly accounting and reporting of BlackRock's corporate investment portfolio, derivatives, fund consolidations, minority investments, and external debt. The Vice President will lead the day-to-day product and minority investment accounting, including the preparation of supporting schedules used for the Firm's 10-Q/10-K disclosures. Key Responsibilities: Integration of new business to smoothly onboard investments to the team's...

About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....

About this role About This Role We are looking for an experienced Salesforce Administrator to join our team at BlackRock. As a Salesforce Administrator, you will be responsible for the day-to-day administration, configuration, and support of Salesforce platform in a multi-org environment. You are expected to work closely with cross functional stakeholders to identify business needs and provide configuration solutions using Salesforce features and functionalities. To be successful in this role, you need to have a passion in building solutions leveraging Salesforce platform and be hands on with declarative tools, specifically flows, process builders, custom app setup, user setup, and managed package apps Key responsibilities All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval...